Hotel La Casona Real

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Desk, iron/ironing board, free WiFi

Overview of Hotel La Casona Real

Hotel La Casona Real

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Ave. Juarez entre 25 y 30 ave. norte., Colonia centro, Cozumel, QROO, 77 600

Explore the area

  • Popular LocationPunta Morena7 min walk
  • Popular LocationMuseo de la Isla de Cozumel10 min walk
  • Popular LocationPunta Langosta Pier16 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)3 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Hotel La Casona Real is in the city center and near the beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are popular area attractions. Xcaret Eco Theme Park and Stingray Beach are also worth visiting.

What's nearby

  • San Miguel Church - 4 min walk
  • Benito Juarez Park - 6 min walk
  • Punta Morena - 7 min walk
  • Museo de la Isla de Cozumel - 10 min walk
  • Punta Langosta Pier - 16 min walk

Restaurants

  • Abuelo Gerardo — 4 min walk
  • Casa Denis — 7 min walk
  • Wet Wendy's Margarita House — 7 min walk
  • Los Otates — 7 min walk
  • La Choza — 7 min walk

Getting around

  • Cozumel Intl. Airport (CZM) - 3 min drive

About this property

Hotel La Casona Real

3-star hotel in the heart of Colonia Centro
Close to Los Otates and Del Sur Parrilla Argentina, Hotel La Casona Real provides free continental breakfast, free WiFi, and more.
Other perks include:
  • An outdoor pool with sun loungers
  • A 24-hour front desk, express check-out, and tour/ticket assistance
  • A front desk safe, luggage storage, and concierge services
  • Guest reviews say good things about the pool, helpful staff, and location
Room features
All guestrooms at Hotel La Casona Real have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak well of the clean, quiet rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MXN 150 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Hotel La Casona Real
Hotel La Casona Real Cozumel
La Casona Real
La Casona Real Cozumel
La Casona Real Hotel
Hotel Casona Real Cozumel
Hotel Casona Real
Casona Real Cozumel
Casona Real
La Casona Real Hotel
Hotel La Casona Real Hotel
Hotel La Casona Real Cozumel
Hotel La Casona Real Hotel Cozumel

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 59 out of 197 reviews
5 - Excellent 30%
Rating 4 - Good. 81 out of 197 reviews
4 - Good 41%
Rating 3 - Okay. 40 out of 197 reviews
3 - Okay 20%
Rating 2 - Poor. 12 out of 197 reviews
2 - Poor 6%
Rating 1 - Terrible. 5 out of 197 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property which is small and kept up nicely. My room had a fridge, ceiling fan, and air-conditioner. It was always clean and unoccupied rooms were aired out everyday. I like firm beds and mine was perfect. There is a hot breakfast included by the pool with eggs, beans, bread/tortillas, and coffee. The pool is clean and at least 45 feet long. Staff are helpful like family. One block away is a gym, a money exchange, and a supermarket. There is a fish taco restaurant across the street and the main market with more local restaurants is only three blocks. It is a 6 minute walk to the square by the ferry terminal.
Stayed 11 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! When you get off the ferry you walk straight on that street a couple of blocks and your there. The check in was very smooth and fast the pool was great and the included breakfast and service was very nice I would recommend and definitely stay again. My family had a great time in Cozumel.
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service
The staff
Stayed 3 nights in Jul 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service
Atentosen el servicio. El hotel es para lo que sirve, la dormida nomas.
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with group
Liked: Cleanliness
The air conditioner didnt work after a few hours we were there I adjed to be moved onto anther room but they couldnt until the next day. I wasnt given any compensation for the inconvience & we were moved to another room when we returned the following day from our excursion. But it would have been ok if the sir conditioner would have been working
Stayed 2 nights in May 2021