Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Montreal

Location is excellent

Posted Aug 23, 2016
Pros: The location of the hotel, the breakfast, cleanness, the staff is very friendly
Cons: I saw some mould spots in the corner of the bathroom. The hotel is a little bit old.
Location: Location is the best seller for the hotel.
The hotel is ok for what you pay, not luxury, it is very clean, and the staff is very helpful and friendly. What I liked the most about this place it is the location; you really do not need to rent a car to enjoy San Miguel (Downtown), but we did because we used to go to the beaches that are far from the crowds. The hotel offers free parking and free breakfast which is delicious and huge! There is a good and inexpensive bakery next to the hotel. The 5th ave, (sort of main tourist street) is just one block from the hotel and the ferry to go to Playa del Carmen is about 2 blocks from the hotel. This is a basic hotel with a nice little pool with a lovely view.
3 out of 5
by A verified traveler

Posted Aug 19, 2016
Close to the ferry and shopping also close to restaurants
3 out of 5
by A verified traveler

Hotel económico para pasar la noche

Posted Aug 16, 2016
Pros: Tiene una buena regadera
Cons: Renovar los interiores de las habitaciones, el elevador y el lobby
Location: Muy cerca del malecón y del muelle al que llega el ferry de personas.
Este hotel es suficiente para dormir y desayunar bien, cerca del malecón.
4 out of 5
by A verified traveler

Albergo confortevole nel cenntro della città.

Posted Jul 26, 2016
Soggiorno molto piacevole!Isola incantevole anche se in parte molto turistica essendo sulla linea de le crociere caraibiche.
Comment from Hotel Management
Aug 11, 2016 by Director de atencion al huesped, Hotel Management
Dear guest, thank you for your comment it has been a pleasure to welcomed and served you during your stay. We await your next visit. Until the next time...
4 out of 5
by A verified traveler from USA

Nice Hotel near the ferry and town

Posted Jul 22, 2016
Pros: The pool and breakfast.
Cons: Halls were dark.
A nice budget hotel. Pool is refreshing and on the roof. (Good views.) Easy walk to the ferry and town.Good breakfast.
Comment from Hotel Management
Aug 16, 2016 by Director de atencion al huesped, Hotel Management
Dear guest, thank you for your comment it has been a pleasure to welcomed and served you during your stay. We await your next visit. Until the next time...
4 out of 5
by A verified traveler from California

A lot of bang for your buck.

Posted Jun 30, 2016
Locate in town, half a block from the ocean. Roof top pool area good for relaxing, playing cards or board games. Free parking and a full breakfast included. Just got back from a 12 day stay.
Comment from Hotel Management
Aug 11, 2016 by Director de atencion al huesped, Hotel Management
Dear guest, thank you for your comment it has been a pleasure to welcomed and served you during your stay. We await your next visit. Until the next time...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 24, 2016 on Hotels
3 out of 5
by A verified traveler

Hotel muy cercano al ferry

Posted May 16, 2016
Pros: Disponibilidad del personal para solucionar problemas
Cons: Aspecto exterior
Location: A una cuadra del ferry, dos cuadras de la plaza principal. Inconveniente que no haya transporte público a los lugares turísticos. Solo taxis caros
A la llegada se entregó el cuarto de inmediato. Limpio, funcional. La piscina estaba fuera de servicio por mantenimiento de los químicos del agua. Muchas facilidades para contar con toallas para ir a la playa y consumir alguna bebida propia en las horas que no funcionaba el restaurant.
4 out of 5
by A verified traveler from playa del carmen mexico

Muy buen hotel

Posted May 4, 2016
Excelente ubicacion, el desayuno excelente, muy limpio, y buenas instalaciones, solo en la recepcion tardan en hacer el check in y demasiada seriedad de un señor de la recepcion hasta da miedo preguntarle algo, por lo general excelente todo
4 out of 5
by Ronald from Suisse

Bon emplacement, bon petit déjeuner

Posted May 1, 2016 on Hotels
Nous étions dans une chambre avec 2 lits doubles, pour 2 adultes et 2 enfants, elle était suffisamment grande. Le petit déjeuner était excellent, oeufs au plat, pancake, céréales, ... Le service est très bien, bon conseil pour des agences de location de voiture. La piscine est agréable et jouit d'une belle vue sur la mer. L'hotel est très bien placé, proche du ferry, proche de nombreux restaurants et de boutique. Point négatif, la climatisation qui fait beaucoup de bruit.