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Overview of Iberostar Cozumel All Inclusive

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  • Double Room, Pool View

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Double Room, Ocean View

    Room amenities

    • 269 sq ft
    • Ocean view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Double Room, Poolside

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 1 Double Bed OR 1 King Bed
    More details
  • Standard Room

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Suite

    Room amenities

    • 538 sq ft
    • Sleeps 1
    • 2 Double Beds OR 1 King Bed
    More details
  • Double Room, Poolside

    Room amenities

    • 269 sq ft
    • Sleeps 1
    • 1 Double Bed OR 1 King Bed
    More details
  • Suite

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Standard Room

    Room amenities

    • 269 sq ft
    • Sleeps 1
    • 2 Double Beds OR 1 King Bed
    More details
4.3
Excellent
Rating 5 - Excellent. 505 out of 993 reviews
5 - Excellent 51%
Rating 4 - Good. 344 out of 993 reviews
4 - Good 35%
Rating 3 - Okay. 91 out of 993 reviews
3 - Okay 9%
Rating 2 - Poor. 40 out of 993 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 993 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. After just a short time they all know us by name. The wildlife is also nice to see.
Stayed 7 nights in Feb 2021

5/5 Excellent

Traveled with group, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great value, staff was very friendly food was good very good drinks
Stayed 7 nights in Feb 2021

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful setting Love the tropical plants, different layout with rooms that are not your typical Hotel rooms
Stayed 7 nights in Feb 2021

3/5 Okay

Traveled with family
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Amenities
The hotel is operating below capacity, however it felt like they used that as a reason not to provide many services. You will enjoy it as long as you keep your expectations low regarding service and quality of food. You will probably not gain weight staying here, so that could be a plus. I would never give Iberostar another chance if it wasn't for Covid, but given the circumstances, it is understandable that they are not going all out on service and food. The drinks are very watered down, the mint in the drinks were more the weed variety and almost tasteless, the food was usually cold and does not look or taste freshly made. The restaurant walking distance from the hotel is the place to go for fresh fish, live music, and great service. It is called Alberto's and it more than made up for what Iberostar was lacking. I would not return to the Iberostar in Cozumel.
Stayed 5 nights in Feb 2021

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nicely property with well behaved animals cared for and fed that added to interest. The hotel is very south which is excellent for diving. Dressel Divers is on site. The rooms are very small and got crowded with all our dive gear. The mini bar is restocked daily. The coffee at restaurants was always just warm, not hot. The special restaurants are very good but with a fixed menu. The lunch and dinner restaurant was average. I was very happy with daily housekeeping service. I would go back.
Stayed 6 nights in Feb 2021

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