Iberostar Cozumel All Inclusive

Photo gallery for Iberostar Cozumel All Inclusive

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On the beach, scuba diving, windsurfing, kayaking
On the beach, scuba diving, windsurfing, kayaking
On the beach, scuba diving, windsurfing, kayaking
Outdoor pool, pool umbrellas

Overview of Iberostar Cozumel All Inclusive

UNESCO Sustainable Travel Pledge

Iberostar Cozumel All Inclusive

4.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600

Explore the area

  • Popular LocationSan Francisco Beach7 min walk
  • Popular LocationPalancar Beach15 min walk
  • Popular LocationPaseo El Cedral Reef5 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)26 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Iberostar Cozumel All Inclusive is near the airport and on the beach. The area's natural beauty can be seen at Playa Mia Grand Beach and Water Park and Paradise Beach, while Mr. Sancho's Beach Club and Chankanaab National Park are popular area attractions. Traveling with kids? Consider Chankanaab Beach Adventure Park and Arrecifes de Cozumel National Park. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our Cozumel travel guideOpens in a new window
Map

What's nearby

  • San Francisco Beach - 7 min walk
  • Palancar Beach - 15 min walk
  • Mr. Sancho's Beach Club - 3 min drive
  • Playa Mia Grand Beach and Water Park - 3 min drive
  • Paseo El Cedral Reef - 5 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • Alberto's - 10 min walk
  • Alnerto's - 10 min walk
  • Lobby Bar - 11 min walk
  • Pool Bar - 15 min walk
  • Nachi-Cocom - 3 min drive

About this property

Iberostar Cozumel All Inclusive

4.5-star beach property with a full-service spa
Catch some rays at the beach or spend the day relaxing at Iberostar Cozumel All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 293 rooms offer free WiFi, free minibar items, and flat-screen TVs with cable channels. Balconies, coffee makers, and free bottled water are among the other amenities available to guests.
Iberostar Cozumel All Inclusive offers 293 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Entertainment

Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges and 1 swim-up bar

Things to do

  • 2 outdoor tennis courts
  • Bicycle tour information
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Tennis
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

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Cozumel
Cozumel
Guest rating 4+
Guest rating 4+
4 star
4 star
All-Inclusive Resort
All-Inclusive Resort
Free WiFi
Free WiFi
Family friendly
Family friendly

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive Cozumel
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 533 out of 989 reviews
5 - Excellent 54%
Rating 4 - Good. 300 out of 989 reviews
4 - Good 30%
Rating 3 - Okay. 92 out of 989 reviews
3 - Okay 9%
Rating 2 - Poor. 44 out of 989 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 989 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the apartment style rooms and look. Everything was clean, comfortable, and safe. The buffets were pretty good but I was only able to eat at 1 of the 3 restaurants that were “all inclusive”. They told me they didn’t have availability.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time. The staff was excellent and the food was good. The snorkeling at the pier was great. It’s perfect for anyone that enjoys scuba diving. I would definitely recommend the resort and will return in the future.
Stayed 7 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay from the food, the beautiful property, wildlife and attention to environmentally friendly details. The staff was also great.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and beautiful, everyone was very nice.
Stayed 7 nights in Apr 2022

4/5 Good

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place. The huts we stayed in were nice. The food selection could use some improvements.
Stayed 7 nights in Apr 2022