Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Small but great hotel

Posted Sep 24, 2016
We've stayed here 4 times. It's a small, boutique hotel that has great service. Located on a nice stretch of beach with good snorkeling right off the hotel. Great views. Very low key.
4 out of 5
by A verified traveler

Posted Aug 16, 2016
Excellant one room accommodations for family of four!
Comment from Hotel Management
Aug 31, 2016 by Ana, Hotel Management
Thank you very much for your comment. We hope to see you very soon. Best regards
5 out of 5
by A verified traveler from Texas

Little jewel right on the water.

Posted Aug 1, 2016
This was our second time here and I'm sure it won't be the last. We had room 107 on the first floor. Perfect view looking out over the pool and the Ocean beyond. We enjoyed the loungers by the pool and on the beach. Our whole stay was so relaxing! The service poolside or on the beach was superb. I have to admit the service for dinner in the restaurant was not quite up to par. The room was ever clean and comfortable. Over all we love the place.
Comment from Hotel Management
Aug 2, 2016 by Ana, Hotel Management
Hola from Playa Azul Thank you very much for your comment and your hotel description "Little jewel right on the water" I love it!!! It is a pleasure to read that you had a great time and you enjoy the hotel and the views. I appreciate your comment regarding the dinner service, I will let the restaurant manager know so we can improve this area. We all look forward to having the pleasure of welcoming you again very soon. Best regards
5 out of 5
by A verified traveler from Houston, TX

Convenient to town and airport

Posted Jul 30, 2016
Pros: Small, 50-60 rooms. Peaceful relaxing atmosphere. Bed was very comfortable. Most if not all rooms face the water.
Location: Golf (quite inexpensive) is 1.5 miles away. Taxis appear within 5 minutes and are all over the island. Shopping district is a 7 minute ride away, 80 p
Staff was very attentive, friendly and accommodating. Restaurant has quality food with reasonable prices. Bars have a good variety of offerings at excellent prices. Beach, patio and deck were all very nice. The layout ( or local laws) prohibit you from access to much adjoining beach.
Comment from Hotel Management
Aug 2, 2016 by Ana, Hotel Management
Hello from Playa Azul Cozumel!! Thank you very much for your visit, your preference and your nice comments. We hope to see you very soon. Best regards Ana
5 out of 5
by A verified traveler from Nebraska

Hotel was convenient for everything

Posted Jul 27, 2016
Our stay was a delight. Great beach for snorkeling or relaxing. Dive shop was steps from our door. Staff was friendly and helpful. Complimentary breakfast offered lots of choices
Comment from Hotel Management
Jul 27, 2016 by Ana, Hotel Management
Greetings from Cozumel Thank you very much for your review, it is a pleasure to hear that you enjoyed the buffet breakfast, the beach and you had a relaxing vacation. We hope to see you in a future. Best regards
5 out of 5
by A verified traveler

Nice hotel.

Posted Jul 26, 2016
Enjoyed our stay at Playa Azul. All staff very friendly & helpful. Our room was very clean & cleaning staff would leave different animals on our bed made with towels & fresh flowers! A taxi was very easy to get. All we had to do was tell the employee at the front desk & a taxi would be there within 5 minutes.
Comment from Hotel Management
Jul 27, 2016 by Ana, Hotel Management
Greetings from Playa Azul Hotel Thank you very much for your nice comment, we hope to see you in a future. Have a safe return home Best regards
5 out of 5
by A verified traveler from Lake Jackson, TX

Excellent location!

Posted Jul 15, 2016
Suites have been updated. Staff is the best in Cozumel. We had a great time and are already planning our next stay there! You can't do better in Cozumel!
Comment from Hotel Management
Jul 18, 2016 by Ana, Hotel Management
Hola from Playa Azul Hotel Thank you very much for your nice review!! We will be more than happy to host you again!! Best regards
5 out of 5
by Andrea from Mexico

Vacaciones

Posted Jun 13, 2016 on Hotels
Muy bonito el hotel
Comment from Hotel Management
Jun 23, 2016 by Ana, Hotel Management
Muchas gracias Andrea!! Esperamos verte pronto de nuevo por aquí. Saludos
5 out of 5
by Kyler

Great Place to Stay

Posted Jun 8, 2016 on Hotels
Had a great time staying at the hotel. Staff was great and hotel was clean and quiet. Great snorkeling right off the beach too. Would definitely stay there again and highly recommend it to others. Props to Darwin and Carlos for making our stay even better.
Comment from Hotel Management
Jun 23, 2016 by Ana, Hotel Management
Thank you very much Kyler for your nice comments and your recommendations. It will be a pleasure to host you again. Kind regards
5 out of 5
by A verified traveler from USA

BEST PLACE ON COZUMEL!

Posted May 16, 2016
Pros: The service, the delicious food, the private beach, the cozy rooms overlooking the ocean and the gorgeous sunsets!
Cons: Everything has been perfect each time I have stayed at Playa Azul.
Location: It is private and away from all the large resorts that have too many people! It is a short drive to Downtown shopping and the airport.
This was my 2nd time at Play Azul and when I get to Cozumel, the only place I want to be is Playa Azul! The staff is so incredible, they treat you like family and take excellent care of you! I emailed before my trip with a few special requests and they emailed right back and took great care of my needs. We did the All Inclusive and it is so worth it! Their food is EXCELLENT with lots of different options. The drinks are delicious (hello Pina Coladas!). The beach is private and never crowded. They provide snorkel gear and the snorkeling is great just stepping right out your room into the ocean. The first time I came it was on a romantic beach vacay with my fiance. This time I brought my mother and two best girlfriends and we had the time of our lives. The sunsets are the BEST! You are just a few minutes from Downtown shopping and taking a taxi is easy. If you want a trip of a lifetime book at Playa Azul and you will never forget it! Special thanks to Kermit, Darwin, and literally EVERYONE working at Playa Azul! You make it feel like a home away from home!
Comment from Hotel Management
Jun 9, 2016 by Ana, Hotel Management
Hola from Playa Azul Hotel Thank you very much for your nice comment and your preference and for bringing more family and friends!! It is a pleasure to read that you had a great time, you enjoyed the All inclusive plan and loved the Piña Colada :) I also want to thank you for sharing your beautiful pictures, I already used one to share on our social media :) We will be very happy to host you again and pamper you as you deserve. Best regards