Ratings based on 610 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Getaway With Friendsby Rory from Puerto Rico
Posted Oct 25, 2015 on Hotels
All the employees were very friendly. Because it was low season the hotel didn't have too many guests and we had the swimming pool just for ourselves (with warm water at night - excellent). Cozumel is known for it's diving spots but you can even snorkel at the hotel beach (very nice).
for Couplesby Jovanna
Great getaway!Posted Oct 14, 2015 on Orbitz
Spa was amazing! Tried both restaurants. Fabulous! Great service!
for Personal Eventby humberto from México D.F
De lo mejorPosted Oct 11, 2015 on Hotels
Excelente trato e instalaciones
for Getaway With Friendsby jorge from Mexico
Great service, clean, but choose yr room carefulyPosted Oct 9, 2015 on Hotels
The hotel well located, has great service and most of its areas are very nice. The food is excellent, both, in the steak and seafood restaurant located indoors and which opens for dinner, and also in the huge palapa/restaurant located outdoors right next to the beautiful turquoise ocean that we all visit Cozumel for. The palapa is where breakfast buffet is served and where you will want to have lunch, have a beer in one of the launging areas, or a drink in its beautiful bar. I found the cleanliness optimal, and my room was comfortable, except for the bathroom which it seemed old and the shower had a courtain instead of glass door. Also, because I did not request a sea or pool view, my window view was overlooking an ugly ceiling. The hotel has 2 accesses to protected swiming areas in the ocean which are great for snorkeling (equipment available at 12 usd or so). It also has 2 or three beach areas depending on your preference. I would definitely go back bit would be more careful on the room I chose.
for Couplesby Debb
GetawayPosted Oct 3, 2015 on CheapTickets
Beautiful hotel with private beach. Outdoor restaurant has very good food. Pool area is nice with good drinks. Only con..Hotel is too Far from town.
for Getaway With Friendsby Luis from Perú
Beautiful place and excellent attention.Posted Sep 23, 2015 on Hotels
Beautiful and nice place to stay with friends or family.
for Couplesby A verified traveler from Lima, Peru
Great HotelPosted Sep 22, 2015
Pros: Many things, but what stands out from the rest, is clearly the friendly staff and the attention. Never seen this in previous hotels.
Cons: Some rooms are far from the lobby or Spa. Maybe some sort of transportation (golf kart?) for lazy passengers.
Location: You will not want to move....this Hotel has the best of Cozumel all-in
This is a Hotel with all the amenities needed to spend family time in a beautiful location. The private beach is simply gorgeous, drinking coconuts, top scuba and snorkel diving, swimming around...has it all.
by A verified traveler from DF
viejo pero bien, estúpidamente caros los alimentosPosted Sep 22, 2015
Pros: las vistas
Cons: los precios de los alimentos!!!
Hotel viejo pero agradable, le hacen falta sistemas de check out, nos tardamos media hora en hacerlo! los alimentos son estúpidamente caros, rayan en lo ridículo!!!
for Everyoneby A verified traveler from Denver, CO
Posted Sep 16, 2015
Very beautiful hotel with amazing coral reefs and beaches! Went for a wedding that was just as beautiful and would book here again if I come back!
for Otherby dude2
Only problem, room service food Tasteless and ExpensivePosted Sep 15, 2015 on Orbitz
Best in Coz Room service food Expensive and Very disappointing. Food overall inconsistent