Ratings based on 610 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Getaway With Friends
by Rory from Puerto Rico

Posted Oct 25, 2015 on Hotels
All the employees were very friendly. Because it was low season the hotel didn't have too many guests and we had the swimming pool just for ourselves (with warm water at night - excellent). Cozumel is known for it's diving spots but you can even snorkel at the hotel beach (very nice).
5 out of 5
Recommended
for Couples
by Jovanna

Great getaway!

Posted Oct 14, 2015 on Orbitz
Spa was amazing! Tried both restaurants. Fabulous! Great service!
5 out of 5
Recommended
for Personal Event
by humberto from México D.F

De lo mejor

Posted Oct 11, 2015 on Hotels
Excelente trato e instalaciones
4 out of 5
Recommended
for Getaway With Friends
by jorge from Mexico

Great service, clean, but choose yr room carefuly

Posted Oct 9, 2015 on Hotels
The hotel well located, has great service and most of its areas are very nice. The food is excellent, both, in the steak and seafood restaurant located indoors and which opens for dinner, and also in the huge palapa/restaurant located outdoors right next to the beautiful turquoise ocean that we all visit Cozumel for. The palapa is where breakfast buffet is served and where you will want to have lunch, have a beer in one of the launging areas, or a drink in its beautiful bar. I found the cleanliness optimal, and my room was comfortable, except for the bathroom which it seemed old and the shower had a courtain instead of glass door. Also, because I did not request a sea or pool view, my window view was overlooking an ugly ceiling. The hotel has 2 accesses to protected swiming areas in the ocean which are great for snorkeling (equipment available at 12 usd or so). It also has 2 or three beach areas depending on your preference. I would definitely go back bit would be more careful on the room I chose.
4 out of 5
Recommended
for Couples
by Debb

Getaway

Posted Oct 3, 2015 on CheapTickets
Beautiful hotel with private beach. Outdoor restaurant has very good food. Pool area is nice with good drinks. Only con..Hotel is too Far from town.
5 out of 5
Recommended
for Getaway With Friends
by Luis from Perú

Beautiful place and excellent attention.

Posted Sep 23, 2015 on Hotels
Beautiful and nice place to stay with friends or family.
5 out of 5
Recommended
for Couples
by A verified traveler from Lima, Peru

Great Hotel

Posted Sep 22, 2015
Pros: Many things, but what stands out from the rest, is clearly the friendly staff and the attention. Never seen this in previous hotels.
Cons: Some rooms are far from the lobby or Spa. Maybe some sort of transportation (golf kart?) for lazy passengers.
Location: You will not want to move....this Hotel has the best of Cozumel all-in
This is a Hotel with all the amenities needed to spend family time in a beautiful location. The private beach is simply gorgeous, drinking coconuts, top scuba and snorkel diving, swimming around...has it all.
2 out of 5
by A verified traveler from DF

viejo pero bien, estúpidamente caros los alimentos

Posted Sep 22, 2015
Pros: las vistas
Cons: los precios de los alimentos!!!
Hotel viejo pero agradable, le hacen falta sistemas de check out, nos tardamos media hora en hacerlo! los alimentos son estúpidamente caros, rayan en lo ridículo!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Posted Sep 16, 2015
Very beautiful hotel with amazing coral reefs and beaches! Went for a wedding that was just as beautiful and would book here again if I come back!
4 out of 5
Recommended
for Other
by dude2

Only problem, room service food Tasteless and Expensive

Posted Sep 15, 2015 on Orbitz
Best in Coz Room service food Expensive and Very disappointing. Food overall inconsistent