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关于科苏梅尔洲际总统度假酒店及水疗中心 - IHG 酒店的点评

5 out of 5
科苏梅尔洲际总统度假酒店及水疗中心 - IHG 酒店
Carretera A Chankanaab Km 6-5, Cozumel, QROO

点评

9.4

绝佳

10 分 - 超赞。796 条好评,共有 1004 条点评" "
8 分 - 还可以。141 条好评,共有 1004 条点评" "
6 分 - 一般。39 条好评,共有 1004 条点评" "
4 分 - 很差。15 条好评,共有 1004 条点评" "
2 分 - 糟糕。13 条好评,共有 1004 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.4/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

Anthony,North York

满意:清洁度
New ocean view. Allows boats to use their dock. I wish their restaurant’s menu had more choices and table settings are cleaner.
2024 年 4 月入住 7 晚
P. Beaury 于 2024 年 4 月 19 日 的回复
Dear Anthony,Thanks for the sharing your review with us. It's delightful you had a nice experience staying at Presidente InterContinental and we appreciate your recommendations on menus and settings.Hope we have the pleasure to host you soon.Cordially,P. BeauryRegional Director.

10/10 超赞

Olivia

与家人出行
满意:服务设施
to Cozumel I will stay only in this Hotel. We were at a different hotel and end it up moving to Presidente.
2024 年 4 月入住 2 晚
P. Beaury 于 2024 年 4 月 19 日 的回复
Dear Olivia,A very warm greeting to you! Thank you for choosing Presidente InterContinental Cozumel for your stay.It delights us to know that you have enjoyed perfect days at the resort.It was a pleasure hosting you and we look forward to a future visit.Warm regards,P. Beaury Regional Director.

8/10 还可以

Mimi

满意:住宿条件和设施,清洁度
2024 年 3 月入住 3 晚
P. Beaury 于 2024 年 4 月 19 日 的回复
Dear Mimi,Thank you kindly for rating your stay at Presidente InterContinental.Glad you have enjoyed your visit.Look forward to your next visit!Sincerely,P. BeauryRegional Director.

10/10 超赞

Bania

满意:清洁度、员工和服务、住宿条件和设施
Everything about this resort is amazing!
2024 年 4 月入住 3 晚
P. Beaury 于 2024 年 4 月 15 日 的回复
Dear Bania, greetings from Cozumel.Thank you kindly for taking the time to share your review with us, glad everything was amazing.Hope you may visit us again soon.Sincerely,P. BeauryRegional Director.

8/10 还可以

Larry

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 7 晚
P. Beaury 于 2024 年 4 月 15 日 的回复
Dear Larry,Greetings from Cozumel.Thank you kindly for rating your stay with us.Look forward to your future visit.Kind regards,P. BeauryRegional Director.

10/10 超赞

Ana Maria,Chicago

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is beautiful and the service excellent. All restaurants inside the property were amazing. the city center is 15 min drive away, no walking distance things to do outside the property.
2024 年 4 月入住 5 晚
P. Beaury 于 2024 年 4 月 15 日 的回复
Dear Ana Maria,It is great to read your review and delights us to know service was excellent at our beautiful property.It was a pleasure hosting you and we look forward to your future visit.With kind regards,P. BeauryRegional Director.

10/10 超赞

angela

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
property was beautiful and the staff was azing
2024 年 4 月入住 4 晚
P. Beaury 于 2024 年 4 月 15 日 的回复
Dear Angela, Thank you for rating your stay with us.Hope we have the pleasure to welcome you back soon.With kind regards.P. BeauryRegional Director.

10/10 超赞

Sonya

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is by far the best property in Cozumel. A fabulous resort and worth the money.
2024 年 3 月入住 7 晚
P. Beaury 于 2024 年 4 月 11 日 的回复
Dear Sonya,We very much appreciate choosing Presidente InterContinental Cozumel for your vacation.Can’t thank you enough for your kind words.It is great to read your review and it delights us to know you had overall a wonderful time.It was a pleasure hosting you and we look forward to seeing you for another beautiful vacation.With kind regards,P. BeauryRegional Director.

10/10 超赞

Salma

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved my birthday trip just wished it was all inclusive
2024 年 2 月入住 4 晚
P. Beaury 于 2024 年 4 月 8 日 的回复
Dear McKenna,Hola from Cozumel.We can't thank you enough for your lovely comments... we are very happy you had a wonderful birthday trip. We appreciate so much for sharing comments of your stay at the Presidente InterContinental Cozumel, we feel proud and happy it has been a great experience. It was a pleasure to host you and look forward to welcome you back!Cordially,P. BeauryRegional Director.

10/10 超赞

Evariste

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel with excellent service. Rooms are very clean and spacious. Much larger beach than other locations on Cozumel. Very friendly staff. Food was better than expected. Will definitely return.
2024 年 3 月入住 5 晚
P. Beaury 于 2024 年 4 月 4 日 的回复
Dear Evariste,Hello from Cozumel! Thank you for visiting our Resort. We appreciate taking the time to leave your review and are delighted to read that you enjoyed an excellent service from our friendly staff. Our four restaurants, two of which are brand restaurants have a great variety of dishes, glad it was a nice experience.Hope we have the pleasure to host you soon!Warm regards,P. BeauryRegional Director.

10/10 超赞

Tayler

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful property with wonderful staff. Thank you for a great time. Everyone was very accommodating. Very good for children. My four year old had a great time at the beach, pool and play area. We will be back
2024 年 3 月入住 4 晚
P. Beaury 于 2024 年 4 月 2 日 的回复
Dear Tayler,Warm greetings, thank you for sharing such wonderful comments of your stay at Presidente InterContinental Cozumel, we really appreciate knowing your experience and are grateful for your recommendation.We are happy to know this was a great first visit with your children!Look forward to welcome you back!Cordially, P. BeauryRegional Director.

10/10 超赞

Cassiano,Ciudad de Mexico

满意:清洁度、员工和服务、住宿条件和设施
The Staff level of attention.
2024 年 3 月入住 4 晚
P. Beaury 于 2024 年 4 月 2 日 的回复
Dear Cassiano,Greetings from Cozumel.Thank you kindly for taking the time to let us know about your stay with us.We are glad service from our friendly staff mad your stay memorable.Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

8/10 还可以

Emilia adelaida

与家人及幼儿出行
满意:员工和服务、服务设施、住宿条件和设施
Le urge limpieza y más personal pero todo bien!
2024 年 3 月入住 8 晚
P. Beaury 于 2024 年 4 月 1 日 的回复
Estimada Emilia Adelaida,Un caluroso saludo desde Isla Cozumel, gracias por compartirnos sus comentarios y agradecemos conocer lo que más le ha agradado de su estancia en nuestro Resort.Tomaremos en cuenta su retroalimentación para así brindarle la mejor experiencia en el futuro.Gracias por su visita y le esperamos muy pronto.Saludos cordiales,P. BeauryDirector Regional.

10/10 超赞

Heidi

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 7 晚
P. Beaury 于 2024 年 4 月 2 日 的回复
Dear Heidi,Hello from Cozumel. Thank you kindly for rating your stay with us.It will be our pleasure to host you soon.Cordially,P. BeauryRegional Director.

10/10 超赞

yasser

满意:清洁度、员工和服务、住宿条件和设施
Great place!!
2024 年 3 月入住 5 晚
P. Beaury 于 2024 年 4 月 1 日 的回复
Dear Yasser, Greetings from Cozumel Island. Thank you for taking the time to share your experience with us. We appreciate knowing you enjoyed our lbeautiful location.Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

6/10 一般

Jose

与家人出行
满意:清洁度、服务设施、住宿条件和设施
The room wasn’t ready at check in time, we had to wait for 2 hours
2024 年 3 月入住 1 晚
P. Beaury 于 2024 年 4 月 1 日 的回复
Dear Jose, thank you for taking the time to provide feedback from your recent visit to Presidente InterContinental Cozumel. We are very sorry to hear your room was not ready at check in, our apologies.We will look into this to provide a great stay in the near future.Sincerely,P. BeauryRegional Director.

6/10 一般

Denise L

满意:住宿条件和设施,清洁度
2024 年 3 月入住 4 晚
P. Beaury 于 2024 年 4 月 1 日 的回复
Dear Denise,Thank you for taking the time to rate your stay at Presidente InterContinental Cozumel.Our apologies if there was any inconvenience.Hope you give our resort and team another opportunity to provide a 5* service in the near future.Sincerely,P. BeauryRegional Director.

10/10 超赞

Kerry

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay at El Presidente. It is by far the best place to stay on Cozumel. We had a beachfront room and were able to snorkel daily right outside of our door. It's very quiet and relaxing with not much to do except relax, snorkel, and dive. We had our 15-year-old son with us, and I was a little worried that there wouldn't be much else to do, but he was satiated with just the daily snorkeling since there's so much marine life to see. If I were to make any suggestions to the hotel, I would recommend offering a beverage and snack service to the Palapas right outside the rooms every hour or so....that was the only thing that I felt like was missing for a five star hotel.
2024 年 3 月入住 5 晚
P. Beaury 于 2024 年 3 月 27 日 的回复
Dear Kerry, greetings from Cozumel.Thank you for sharing your great experience. We are glad our resort met your expectations, and you and your family enjoyed great snorkeling, a nice room and a relaxation time. We appreciate choosing us for your destination, for your detailed review and for being our valued guest!We hope to see you again in the near future.With warm regards.P. BeauryRegional Director.

10/10 超赞

Daniel

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I will definitely be coming back! The resort is top notch. The restaurants are amazing.
2024 年 3 月入住 2 晚
P. Beaury 于 2024 年 3 月 26 日 的回复
Dear Daniel,A warm greeting to you.It's fantastic you had a great experience with us. Thank you for sharing your review and for being our valued guest!It was a pleasure hosting you and we look forward to seeing you for another beautiful vacation.Cordially,P. BeauryRegional Director.

10/10 超赞

charles

2024 年 3 月入住 4 晚
P. Beaury 于 2024 年 4 月 15 日 的回复
Dear Charles,Hello from Cozumel.Thank you kindly for rating your stay with us.We are very glad to know it was great.It will be our pleasure to host you soon.Cordially,P. BeauryRegional Director.

8/10 还可以

Batina

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful location with wonderful staff
2024 年 3 月入住 5 晚
P. Beaury 于 2024 年 3 月 25 日 的回复
Dear Batina, thank you for choosing our resort and for taking the time to let us know about your stay.It was a pleasure hosting you and look forward to seeing you soon.P. BeauryRegional Director.

10/10 超赞

Jason Blair

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect. Best resort in cozumel
2024 年 3 月入住 4 晚
P. Beaury 于 2024 年 3 月 25 日 的回复
Dear Jason, hello from Cozumel.Thank you kindly for taking the time to let us know about your stay with us.We are glad it was a perfect stay.Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

10/10 超赞

Robert,Branson

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cozumel's finest. Active yet quiet. Food options are the best. $10 cap into town if needed.... we love it.
2024 年 3 月入住 7 晚
P. Beaury 于 2024 年 3 月 25 日 的回复
Dear Robert, greetings from Cozumel!Thank you so much for such great comments of your stay. We are thrilled our resort has a balance for recreation and leisure, with great food options. Glad to know this was a perfect location for your holiday.Look forward to your future visit!P. BeauryRegional Director.

10/10 超赞

JEFFREY

满意:清洁度、员工和服务、住宿条件和设施
P. Beaury 于 2024 年 3 月 19 日 的回复
Thank you Jeffrey for rating your stay with us.Hope we have the pleasure to welcome you back soon.Kind regards,P. BeauryRegional Director.

10/10 超赞

Zachary

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
I’m a scuba diver, the onsite dive shop Scuba Du is first rate! The hotel is perfect, if a little expensive for their restaurants. Highly recommended to all, including families. We were on Spring Break with 8 & 11 year old boys who loved the resort. There is great snorkeling directly off the beach. Definitely best hotel in Cozumel.
2024 年 3 月入住 6 晚
P. Beaury 于 2024 年 3 月 15 日 的回复
Dear Mr. Zachary,Warm greeting to you and your family.Thank you kindly for rating your stay with us as well as sharing your overall experience.We appreciate knowing your vacation during Spring Break was great and memorable.Thanks again and hope you may visit soon.Kind regards,P. BeauryRegional Director.

10/10 超赞

Jacob

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Zero bad or negative experiences. Nice and quiet and perfect for relaxing. The food was excellent.
2024 年 3 月入住 5 晚
P. Beaury 于 2024 年 3 月 13 日 的回复
Dear Jacob,Thank you kindly for taking the time to let us know about your stay with us.We are very glad you enjoyed our property, its quiet and peaceful ambiance perfect for relaxing.We hope to have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

10/10 超赞

Salvador

满意:清洁度、员工和服务、住宿条件和设施
WOW SUPER RICO TODO
2024 年 3 月入住 2 晚
P. Beaury 于 2024 年 3 月 11 日 的回复
Estimado Salvador,Saludos calurosos desde Cozumel.Muchas gracias por hospedarse con nosotros, así como también hacernos llegar sus comentarios de estadía.Es un gusto haya disfrutado tanto.Esperamos en un futuro cercano poder recibirles de nuevo en esta su casa.P. BeauryDirector Regional.

10/10 超赞

Itzel

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quedan pocos hoteles con un servicio tan excelente como este, nos trataron super bien, siempre atentos de nosotros, dormimos delicioso, las sabanas, las camas todo perfecto, nuestro cuarto divino impecable el jabon shampoo y crema huelen deliciosos. Felicidades mis hijos y yo disfrutamos cada detalle.
2024 年 3 月入住 4 晚
P. Beaury 于 2024 年 3 月 11 日 的回复
Estimada Itzel,Un caluroso saludo desde Isla Cozumel, gracias por compartirnos sus comentarios y dejarnos saber lo que más le ha agradado y disfrutado de su estancia en nuestro Resort.Es un gusto saber ha recibido una gran atención y excelente servicio por parte de nuestros colaboradores, que sin duda estaremos compartiendo con ellos.Gracias por su visita y le esperamos a usted y familia muy pronto en nuestro pequeño paraíso.Saludos cordiales,P. BeauryDirector Regional.

8/10 还可以

Beverly Jean

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The facility, diving and our room were fabulous, but the food was average at best. We have stayed here before and the food was incredible. We had to leave the property for a great meal.
2024 年 2 月入住 7 晚
P. Beaury 于 2024 年 3 月 8 日 的回复
Dear Beverly Jean,Thank you for taking the time to share your comments with us. Glad you have enjoyed a fabulous stay at our resort and beautiful Island of Cozumel, thank you for choosing us again. Our apologies that food quality fell below your expectations, we will improve these details to deliver a better experience.Hope we have the pleasure to host you soon!P. BeauryRegional Director.

10/10 超赞

Ebru

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
P. Beaury 于 2024 年 3 月 7 日 的回复
Dear Ebru, thank you for sharing review of your stay. Hope we have the pleasure to host you in the near future.Cordially,P. BeauryRegional Director.

10/10 超赞

nichole,St.louis park

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 6 晚
P. Beaury 于 2024 年 3 月 7 日 的回复
Dear Nichole,Greetings from Cozumel and thank you for being our valued guest.Hope we have the pleasure to host you in the near future.Kind regards,P. BeauryRegional Director.

10/10 超赞

claudio

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best hotel in Cozumel, in every aspect. Service, food, facilities.
2024 年 3 月入住 5 晚
P. Beaury 于 2024 年 3 月 6 日 的回复
Dear Claudio,Glad you have enjoyed our wonderful location.Thank you for choosing us and we really appreciate considering us the best hotel in Cozumel.Hope you may return very soon to enjoy our little paradise again!Warm regards,P. BeauryRegional Director

6/10 一般

Douglas

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
It was a beautiful setting. There was no information in the room.
2024 年 2 月入住 5 晚
P. Beaury 于 2024 年 3 月 6 日 的回复
Dear Mr. Douglas,Greetings from Cozumel.Thank you kindly for taking the time to let us know about your stay with us.We are glad you have enjoyed our location's beautiful setting. Our apologies if there weren't flyers in your rooms.We hope to have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

8/10 还可以

Jeffrey D

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very nice and we enjoyed our stay very much.
2024 年 2 月入住 8 晚
P. Beaury 于 2024 年 3 月 5 日 的回复
Dear Jeffrey,Thank you kindly for taking the time to let us know about your stay with us.We are glad everything was nice and it was a joyable. Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

8/10 还可以

Burdette Kittredge,Asheville

2024 年 3 月入住 3 晚
P. Beaury 于 2024 年 3 月 25 日 的回复
Dear Burdette, thank you kindly for rating your stay with us.Glad you have enjoyed your time at our resort.Look forward to your next visit!Sincerely,P. BeauryRegional Director.

10/10 超赞

Juan Antonio

与家人出行
满意:服务设施
Muy bon
2024 年 3 月入住 3 晚
P. Beaury 于 2024 年 3 月 5 日 的回复
Estimado Sr. Juan Antonio, gracias por compartirnos calificación de su estadía. Esperamos su pronto regreso.Saludos.P. BeauryDirector Regional.

10/10 超赞

Gretchen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, great staff and service. We would go back in a second!
2024 年 2 月入住 3 晚
P. Beaury 于 2024 年 3 月 4 日 的回复
Dear Gretchen, a very warm greeting to you and thank you for having made Presidente InterContinental Cozumel your choice of destination.It is an absolute joy to know your experience. Our guest's satisfaction is very important and more is, to leave a desire to return.Hope we have the pleasure to welcome you back soon!P. BeauryRegional Director.

10/10 超赞

Richard John

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Beautiful resort. Stayed 8 nights in February. Had a premium oceanview room and the weather cooperated giving amazing sunset views. Highly recommend this laid back resort.
2024 年 2 月入住 8 晚
P. Beaury 于 2024 年 2 月 27 日 的回复
Dear Richard, thank you for sharing comments of your visit. We are delighted to know you have enjoyed our beautiful property, sunset views and peaceful ambiance.We appreciate recommending our resort to the public.Hope we have the pleasure to welcome you back soon.With warm regards.P. BeauryRegional Director.

10/10 超赞

Michael

2024 年 2 月入住 7 晚
P. Beaury 于 2024 年 3 月 20 日 的回复
Dear Michael, greetings from Cozumel.Thank you kindly for taking the time to rate your stay with us. Hope you visit our resort soon.Sincerely,P. BeauryRegional Director.

10/10 超赞

Douglas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best property on Cozumel, Rooms all nice we had two room suite next to beach with Jacuzzi.... worth it! Dive shop on property was great, snorkeling was great, food was great, staff was great. Only issue was hotel is next to inlet where the boats dock that serviced the cruise ships .... one day 5 cruise ships docked. Outside was like a highway... not tranquil .... Also hard to get there.. took 2.5 hours from Cancun, taxi, ferry, taxi.. Was disappointed the concierge could not help with transportation... ask who was vetted and who to use ... also would be good to let you know how to get there as you have to take a ferrym been nice to picj us up at Ferry building, had to take crapy taxi. In MX it is a chaos all the time... would have been nice that a 5 star hotel handled this. Liked the stay wont go back because of how busy it was with all the boats and people in the water from cruise ships.
2024 年 2 月入住 3 晚
P. Beaury 于 2024 年 2 月 26 日 的回复
Dear Mr. Douglas,Greetings from Cozumel.Thank you kindly for taking the time to let us know about your stay at Presidente InterContinental Cozumel.We are glad our location and resort were part of an enjoyable vacation.Hope we have the pleasure to host you in the near future.Sincerely,

10/10 超赞

Zackery

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 6 晚
P. Beaury 于 2024 年 2 月 29 日 的回复
Dear Zackery, thank you for rating your stay with us.Hope we have the pleasure to welcome you back soon.Kind regards.P. BeauryRegional Director.

10/10 超赞

Cheri,Ferndale

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is beautifully maintained and the staff is so friendly and hardworking. The breakfast brunch was amazing, something for everyone including healthy options such as beets, green salad and chia seeds! The healthy options change daily. A senora makes tortillas and you can have quesadillas or tacos, plus all the usual breakfast offerings and lots of fresh fruit. I can't emphasize enough how well-run El Presidente is. The setting is beautiful.
2024 年 2 月入住 5 晚
P. Beaury 于 2024 年 2 月 25 日 的回复
Dear Cheri, thank you for taking the time to share your kind comments regarding your visit to our resort.We are delighted you had a breathtaking experience!We appreciate your recognition to our friendly staff and their hard work.It would our pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

10/10 超赞

Joseph

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This properly is awesome !!!
2024 年 2 月入住 5 晚
P. Beaury 于 2024 年 2 月 20 日 的回复
Thank you Joseph for taking the time to share highlights of your stay with us.Glad you have enjoyed our beautiful property.Hope we have the pleasure to welcome you back.With kind regards.

10/10 超赞

mordechai

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a great time, awesome scenery, well kept, great service, would definitely go back!
2024 年 2 月入住 4 晚
P. Beaury 于 2024 年 2 月 20 日 的回复
Dear Mordechai,Hello from Cozumel.Thank you kindly for taking the time to leave review of your stay with us. Glad you had a great time at our resort.We hope to have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

10/10 超赞

Clint

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 4 晚
P. Beaury 于 2024 年 2 月 20 日 的回复
Dear Clint, greetings from Cozumel.Thank you kindly for sharing your review.Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

10/10 超赞

Dominica Leah

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 4 晚
P. Beaury 于 2024 年 2 月 20 日 的回复
Dear Dominica,We appreciate leaving rate of your stay.Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

10/10 超赞

Kevin

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 5 晚
P. Beaury 于 2024 年 2 月 19 日 的回复
Dear Kevin, thank you for sharing rate of your stay with us.Hope we have the pleasure to welcome you back soon.Kind regards.

10/10 超赞

Carol J.

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Second time here - and just a lovely as the first time. Staff and location make this the best in Cozumel. Imanol provided excellent beach service and kept up with my husbands continual requests for ice. Food at Le Cap was fabulous -awesome poke bowl and sushi! Willem made the best dirty and espresso martinis. Spa was wonderful -shout out to Reuben who gives the best massage - although seemed a bit pricy this year as compared to 2023. But we plan to return in 2025.
2024 年 2 月入住 7 晚
P. Beaury 于 2024 年 2 月 19 日 的回复
Dear Carol,Thank you kindly for your excellent rating and wonderful comments.Glad you have enjoyed your stay with us and planning on returning in 2025.It will be great to have you back and have another lovely stay in paradise.Look forward to your next visit!P. BeauryRegional Director.

10/10 超赞

Jason

满意:清洁度、员工和服务、住宿条件和设施
Very relaxing and excellent water activity
2024 年 2 月入住 7 晚
P. Beaury 于 2024 年 2 月 19 日 的回复
Dear Jason,Greetings from Cozumel.Thank you kindly for taking the time to let us know about your stay with us.Glad it was very relaxing and entertaining.Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.

10/10 超赞

Sandra

满意:清洁度、员工和服务、住宿条件和设施
100
2024 年 2 月入住 1 晚
P. Beaury 于 2024 年 2 月 15 日 的回复
Dear Sandra, thank you kindly for taking the time to let us know about your stay with us.We are glad you love our hotel was a 100!Hope we have the pleasure to host you in the near future.Sincerely,P. BeauryRegional Director.