expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Overview of Royal Level at Occidental Cozumel - All Inclusive

Photo gallery

Featured Image
Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Royal Level at Occidental Cozumel - All Inclusive

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSan Francisco Beach10 min walk
    Popular LocationMr. Sancho's Beach Club2 min drive
    Popular LocationPlaya Mia Grand Beach and Water Park3 min drive
    AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)31 min drive

Choose dates to view prices

  • Royal Level Luxury Room

    4.1/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details

About this area

Cozumel

Located in Cozumel, Royal Level at Occidental Cozumel - All Inclusive is near the airport and on a private beach. Chankanaab Beach Adventure Park and Punta Langosta Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Mia Grand Beach and Water Park and Paradise Beach. Traveling with kids? Don't miss Mr. Sancho's Beach Club and Chankanaab National Park. With scuba diving, snorkeling, and windsurfing nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • San Francisco Beach - 10 min walk
  • Mr. Sancho's Beach Club - 2 min drive
  • Playa Mia Grand Beach and Water Park - 3 min drive
  • Palancar Beach - 3 min drive
  • Paseo El Cedral Reef - 6 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 31 min drive

Restaurants

  • La Carreta — 1 min walk
  • Lobby Bar — 4 min walk
  • Pool Bar — 7 min walk
  • Alnerto's — 10 min walk
  • Nachi-Cocom — 17 min walk
View in a map

About this property

Royal Level at Occidental Cozumel - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
At Royal Level at Occidental Cozumel - All Inclusive, hit the private sand beach, dine onsite at La Carreta, or enjoy a drink at one of the property's 4 bars/lounges. All 38 rooms boast jetted tubs and offer free WiFi and free minibar items. Balconies and 24-hour room service are standard, as are flat-screen TVs with cable channels.
Royal Level at Occidental Cozumel - All Inclusive offers 38 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Cozumel property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and local beverages included
24-hour room service (limited menu)
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–10:30 AM
  • All buffet and à la carte meals, snacks, and local beverages included
  • 6 restaurants
  • 4 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Playground

Conveniences

  • ATM/banking services
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beach loungers
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Royal Club Occidental Grand Cozumel Hotel
Royal Club Occidental Grand Hotel
Royal Club Occidental Grand Cozumel
Royal Club Occidental Grand
Royal Club At Occidental Grand Cozumel Hotel Cozumel
Royal Club Grand Cozumel Resort
Royal Club Grand Resort
Royal Club Grand Cozumel
Royal Club at Occidental Grand Cozumel
Royal Club Grand Cozumel Resort All Inclusive
Royal Level Occidental All Inclusive All-inclusive property
Royal Level Occidental Cozumel All Inclusive
Royal Level Occidental All Inclusive
Royal Level Occintal Cozumel
Royal Level at Occidental Cozumel - All Inclusive Cozumel

Frequently asked questions

Can I cancel my reservation for free at Royal Level at Occidental Cozumel - All Inclusive and receive a full refund?
Yes, Royal Level at Occidental Cozumel - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Level at Occidental Cozumel - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royal Level at Occidental Cozumel - All Inclusive?
As of Mar 3, 2021, prices found for a 1-night stay for 2 adults at Royal Level at Occidental Cozumel - All Inclusive on Mar 5, 2021 start from $179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Royal Level at Occidental Cozumel - All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Royal Level at Occidental Cozumel - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Royal Level at Occidental Cozumel - All Inclusive?
Self parking is free at this property.
What time is check-in at Royal Level at Occidental Cozumel - All Inclusive?
Check-in is from 3 PM - anytime.
What time is check-out at Royal Level at Occidental Cozumel - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Royal Level at Occidental Cozumel - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included.
Where is Royal Level at Occidental Cozumel - All Inclusive located?
Nestled on the beach, this Cozumel property is within a 15-minute walk of Arrecifes de Cozumel National Park and San Francisco Beach. Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are also within 2 mi (3 km).
4.3
Excellent
Rating 5 - Excellent. 22 out of 46 reviews
5 - Excellent 48%
Rating 4 - Good. 20 out of 46 reviews
4 - Good 43%
Rating 3 - Okay. 1 out of 46 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 46 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 46 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Property was getting back to operational status after Covid. Needed a little touch up.
Stayed 6 nights in Feb 2021

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay the rooms and very clean and the bed is super comfortable for us. Due to the situation there are a limited amount of restaurants and bars open, but I never went hungry or thirsty. The beach and pools are great and the grounds are well cared for. We like to sleep in on vacation, daily room cleaning starts any 8a and it hets noisy outside the room, other than that we loved it, the staff makes everything fantastic and we had a great massage at the spa.
Stayed 7 nights in Jan 2021

2/5 Poor

Stayed 3 nights in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, enjoyable beach front, good choice of restaurant especially in the Royal section. Their staff is always masked and they have sanitizer at all locations including small sanitizer bottles in the room. Room was tidy with small balcony and a nice king bed. Two things that were bad was: 1. The tv in the room was terrible. Really bad quality, totally pixelated. 2. The internet quality is really poor. Can’t stream especially when the tv was not working. Neither could face video calls.
Stayed 4 nights in Dec 2020

5/5 Excellent

Stayed 4 nights in Nov 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code