4/5 Good
Verified traveler
Traveled with partner
3 Mar 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2021
Overview of Royal Level at Occidental Cozumel - All Inclusive
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Royal Level at Occidental Cozumel - All Inclusive
4.3/5 Excellent
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- All inclusive
- Air Conditioning
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
San Francisco Beach10 min walk
Mr. Sancho's Beach Club2 min drive
Playa Mia Grand Beach and Water Park3 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.)31 min drive
Choose dates to view prices
Royal Level Luxury Room
Photos of Royal Level Luxury Room
Royal Level Luxury Room
4.1/5 guest room ratingMore detailsRoom amenities
- 420 sq ft
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
2 Double Beds or 1 King Bed
420-sq-foot room, balcony with garden views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
About this area
Cozumel
Located in Cozumel, Royal Level at Occidental Cozumel - All Inclusive is near the airport and on a private beach. Chankanaab Beach Adventure Park and Punta Langosta Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Mia Grand Beach and Water Park and Paradise Beach. Traveling with kids? Don't miss Mr. Sancho's Beach Club and Chankanaab National Park. With scuba diving, snorkeling, and windsurfing nearby, you'll find plenty of adventures in the water.
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What's nearby
- San Francisco Beach - 10 min walk
- Mr. Sancho's Beach Club - 2 min drive
- Playa Mia Grand Beach and Water Park - 3 min drive
- Palancar Beach - 3 min drive
- Paseo El Cedral Reef - 6 min drive
Getting around
- Cozumel Intl. Airport (CZM) - 31 min drive
Restaurants
- La Carreta — 1 min walk
- Lobby Bar — 4 min walk
- Pool Bar — 7 min walk
- Alnerto's — 10 min walk
- Nachi-Cocom — 17 min walk
About this property
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and local beverages included
24-hour room service (limited menu)
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Free cooked-to-order breakfast available daily 7 AM–10:30 AM
- All buffet and à la carte meals, snacks, and local beverages included
- 6 restaurants
- 4 bars/lounges, 1 beach bar and 1 poolside bar
- 24-hour room service
Things to do
- 3 outdoor pools
- 2 outdoor tennis courts
- Billiards/pool table
- Children's pool
- Fitness center
- Kayaking
- Lifeguards on site
- Nightclub
- Playground
- Sauna
- Spa services
- Spa tub
Family friendly
- 3 outdoor pools
- Babysitting/childcare (surcharge)
- Children's pool
- Free children's club
- Free supervised childcare/activities
- Playground
Conveniences
- ATM/banking services
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Hair salon
- Luggage storage
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 1 meeting room
Outdoors
- Beach loungers
- Garden
- Lifeguards on site
- Outdoor entertainment area
- Pool sun loungers
- Pool umbrellas
- Private beachfront location
- Terrace
Spa
- 2 treatment rooms
- Aromatherapy
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - on the beach
- Massage - Swedish
- Massage/treatment rooms
- Reflexology
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator (single level property)
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Jetted bathtub
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
Entertainment
- 32-inch flat-screen TV
- Cable channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar
Outdoor space
- Balcony
More
- Iron/ironing board
- Mobile key entry
- Phone
- Safe
- Slippers
- Turndown service
- Window screens
See similar properties
Policies
Check-in
Check-in from 3 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: USD 1.34 per accommodation, per night
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Property is also known as
Royal Club Occidental Grand Cozumel Hotel
Royal Club Occidental Grand Hotel
Royal Club Occidental Grand Cozumel
Royal Club Occidental Grand
Royal Club At Occidental Grand Cozumel Hotel Cozumel
Royal Club Grand Cozumel Resort
Royal Club Grand Resort
Royal Club Grand Cozumel
Royal Club at Occidental Grand Cozumel
Royal Club Grand Cozumel Resort All Inclusive
Royal Level Occidental All Inclusive All-inclusive property
Royal Level Occidental Cozumel All Inclusive
Royal Level Occidental All Inclusive
Royal Level Occintal Cozumel
Royal Level at Occidental Cozumel - All Inclusive Cozumel
Frequently asked questions
4.3
Excellent
4.7/5
Cleanliness
4.5/5
Staff & service
4.4/5
Amenities
4.4/5
Property conditions & facilities
4/5 Good
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5 Jan 2021
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