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When I got there the staff was very helpful. When I got to my room it was extremely hot and the ac wasn't running. I turned on the ac and within 2 hours the room had cooled down. The beds are so so and the bathroom is adequate. The hotel staff is awesome and the morning breakfast is great.
Didn't know it was Carnaval time so it was a very busy part of town. All of the locals warned us about being back to the hotel before the parade started. Hotel was OK but wasn't crazy about staying on the 4th floor - 44 steps one way. Definitely got our exercise. Water pressure for the shower was ...
We were upgraded to a room in Bldg 1 - amazing view and room comfort. Food improved as week went on. Not 5* food, but - edible and often quite good - esp Bordeaux. House wines are terrible. Service is slow at restaurants but everywhere else service is excellent! Close to reefs with very good diving. ...
Stayed for 6 nights recently. Very good scuba diving experience with Pro dive. Did 14 dives. The resort itself is well maintained and the staff is great. The room was great and clean. The food was good (not great) but good. For the price you just can't beat it. No question I'll be back.
Amazing place and people. The food and drinks were top notch (go to the Italian place). Only thing that would make this place better is a sandy beach down to the water. I would recommend this hotel to anyone.
The hotel is is very nice and the staff very friendly. It was nice to have a usable beach and to be able to play in the water. There are so many resorts that don't have a usable beach. The rooms were very clean, we had upgraded to an ocean view. we tried all the restaurants and they all served very ...
Very nice hotel. very clean and comfortable. Staff is very friendly and helpful. The location is excellent. Waterfront views in the heart of downtown. Walking distance to great shopping and restaurants. It is a very basic hotel. There is no restaurant or pool. You get a good clean room at an affordable ...
The staff at this resort is awesome, they do everything to make your stay enjoyable. Food was great views were awesome and they clean somewhere all day long. We can't wait to go back.
Great stashie spot in the middle of San Miguel. Clean room. Very reasonable pricing. Included breakfast buffet at restaurant a few blocks away. Buffet was great and the dining area was an outdoor atrium - very cool atmosphere.
We have stayed here several times in the past and have loved it but this time not so good. We travel with another couple so we like to have connecting rooms if available (which in the past was no problem) or rooms next to each other. I called the hotel direct few days before our arrival to make my ...
This hotel is in the pedestrian only plaza by about a block. Which leaves it quiet and convenient to many amenities. Convenience store, car rental and dive shop all within a 5 minute walk. The hotel is super clean. Staff is excellent. Breakfast was good every morning. And you get to see the turtles ...
I stayed here with my daughter and niece. The room was a bright white with tile floor. The beds were comfortable. The room was sparse and the bathroom too. It was very clean. We loved the location and we are budget travelers so it worked for us. It you are expecting luxury than no. The only major ...
Staff is friendly, hotel is very clean, great downtown location and amazing breakfast buffet included. This was our second stay and we will come back again.
Your heart starts to race when you see a shoe sale and your eyes light up at the sign of a designer boutique, so a shopping hotel in Cozumel is a must for you. Pack an empty suitcase to store all your new purchases when you book a hotel near shopping malls here on Expedia.com.