Close to beach
Posted Sep 16, 2016
Shower water would back up and come out of floor drain.t.v. Sounded like electricity was coming thru it some times. That's after paying for the upgraded room. First time I stayed there I got sick, this time the wife got sick, thought we would give it another try, my fault
Comment from Hotel Management
Oct 25, 2016 by Management area, Hotel Management
We appreciate the time that you have invested on writing an overview of your stay with us.
There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments.
We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay.
I remain at your service.