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The Westin Cozumel All Inclusive

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Private beach, white sand, sun loungers, beach towels
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters

Overview of The Westin Cozumel All Inclusive

The Westin Cozumel All Inclusive

4.0 star property

8.6/10 Excellent

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • All inclusive
Map
Carretera Costera Norte KM 4.8, Zona Hotelera Norte, Cozumel, QROO, 77613

Explore the area

  • Popular LocationPlaya San Juan1 min walk
  • Popular LocationLos Cinco Soles5 min drive
  • Popular LocationCozumel Museum6 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)11 min drive

Room options

About this area

Cozumel

The Westin Cozumel All Inclusive is located in Zona Hotelera Norte, a neighborhood in Cozumel, and is next to a golf course and on a private beach. Cozumel Museum and Museo de la Isla de Cozumel are cultural highlights, and travelers looking to shop may want to visit Los Cinco Soles and "Benito Juarez" Municipal Market. Traveling with kids? Consider Xcaret Eco Theme Park and Isla Cozumel Biosphere Reserve. Explore all the area has to offer with hiking/biking trails, horse riding, and ecotours.

What's nearby

  • Playa San Juan - 1 min walk
  • Los Cinco Soles - 5 min drive
  • Cozumel Museum - 6 min drive
  • Cozumel Maritime Terminal - 6 min drive
  • Punta Morena - 6 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • Guido's - 6 min drive
  • La Candela - 6 min drive
  • Casa Cuzamil - 6 min drive
  • Cielito Lindo - 6 min drive
  • Del Sur Parrilla Argentina - 6 min drive

About this property

The Westin Cozumel All Inclusive

4-star all-inclusive resort located in Zona Hotelera Norte
Consider a stay at The Westin Cozumel All Inclusive and take advantage of 18 holes of golf, a poolside bar, and a grocery/convenience store. This resort is a great place to bask in the sun with a private beach, sun loungers, and beach towels. Treat yourself to a Swedish massage, a facial, or a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also find perks like:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance, a porter/bellhop, and a TV in the lobby
  • Guest reviews speak highly of the location
Room features
All 152 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
Other amenities include:
  • Children's dinnerware and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 42-inch Smart TVs with premium channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Bottled liquor included
In-room minibar (all beverages included)

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's dinnerware
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf privileges (optional)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 42-inch Smart TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per accommodation, per week
Welcoming dogs and cats only
2 per room (up to 49 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 23.20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 55 per accommodation, per week
  • Rollaway bed fee: USD 23.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Westin Cozumel All Inclusive Resort
Westin All Inclusive Resort
Westin Cozumel All Inclusive
Westin All Inclusive
The Westin Cozumel Inclusive
The Westin Cozumel All Inclusive Resort
The Westin Cozumel All Inclusive Cozumel
The Westin Cozumel All Inclusive Resort Cozumel

Frequently asked questions

Does The Westin Cozumel All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

Is The Westin Cozumel All Inclusive pet-friendly?

Yes, this resort allows cats and dogs (limit 2 per room) with a maximum weight of up to 49 lbs per pet. There's a fee of USD 55 per accommodation, per week.

How much is parking at The Westin Cozumel All Inclusive?

Self parking is free at this property.

What time is check-in at The Westin Cozumel All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Cozumel All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at The Westin Cozumel All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions).

Where is The Westin Cozumel All Inclusive located?

Located in Zona Hotelera Norte, this beachfront resort is next to a golf course and within a 15-minute walk of Playa San Juan and Isla Cozumel Biosphere Reserve. Punta Morena and Cozumel Maritime Terminal are also within 3 mi (5 km).

Can I cancel my reservation for free at The Westin Cozumel All Inclusive and receive a full refund?

Yes, The Westin Cozumel All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Cozumel All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 260 out of 435 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 99 out of 435 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 35 out of 435 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 23 out of 435 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 18 out of 435 reviews" "
" "2 - Terrible 4%

9.2/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quant spot.
More quaint than a large cancun resort. Not over crowded. Food was hit or miss. They use margerine instead of real butter and alot if the food taste like movie thester popcorn
Stayed 6 nights in May 2022

10/10 Excellent

Steven
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort with the most friendly staff!
Stayed 5 nights in Aug 2022

10/10 Excellent

Deja
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 3 nights in Jun 2022

8/10 Good

JuanJose, Rochester Hills
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodations and people were very good , just the food was good but it’s the same menu at night in the only 2 restaurants. We stayed 10 days so it gets bored, The hotel had two dinner buffets, that was nice for a change, but the buffets were very similar and boring. I wish you had one night with only very typical Mexican food. The most Mexican food I could get in the hotel was in the breakfast.
Stayed 9 nights in Aug 2022

6/10 Okay

Brittnee
Traveled with family
Liked: Cleanliness, property conditions & facilities
Property itself was beautiful. Hotel was VERY clean. Pool needs work. Apparently there were different all inclusive packages that we weren't told about. Disappointing when we got there and not everything was included. Front desk staff was the worst every day and night. They were never helpful. Wait staff just seemed to be going through the motions. I know island time is slower but meals shouldn't take 2.5 hrs. Some staff were amazing like Fernando at the front door and Evie in the dining area. There wasn't a sushi bar like they advertised on FB, which was another disappointment. We ended up going out for dinner every night.
Stayed 5 nights in Aug 2022

10/10 Excellent

John
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is so friendly, Me am my wife got to know vickie, Margarita,Xochetl,Ananias , Guadalupe. Very hopefully always smiling. We all hug on our last day fit like family. Sometimes it the people not the place that makes it special. We will return soon .
Stayed 5 nights in Aug 2022

4/10 Poor

Renne
Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Only 2 restaurants and open any other day. No sushi the weekend we were there. Staff expects tips when everything is supposed to be all inclusive. Some options are not included. Supposedly there are 2 all inclusive packages. Wasn't allowed to use epedia upgrades or discounts. Staff was rude if they were not tipped. Felt like housekeeping was going through your personal belongings.
Stayed 5 nights in Aug 2022

6/10 Okay

Michael
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

2/10 Terrible

Melissa Lynn
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

Emmanuel Christophe
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the noise of few guests (in their rooms or at the beach). They were feeling at home and not in an hotel...
Stayed 4 nights in Jul 2022