The Westin Cozumel All Inclusive

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2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, down comforters

Overview of The Westin Cozumel All Inclusive

VIP Access

The Westin Cozumel All Inclusive

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Carretera Costera Norte KM 4.8, Zona Hotelera Norte, Cozumel, QROO, 77613

Explore the area

  • Popular LocationPlaya San Juan1 min walk
  • Popular LocationCozumel Country Club and Golf Course4 min drive
  • Popular LocationLos Cinco Soles5 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)7 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, The Westin Cozumel All Inclusive is next to a golf course and on a private beach. Cozumel Museum and Museo de la Isla de Cozumel are cultural highlights, and travelers looking to shop may want to visit Los Cinco Soles and "Benito Juarez" Municipal Market. Traveling with kids? Consider Xcaret Eco Theme Park and Mr. Sancho's Beach Club. Explore all the area has to offer with hiking/biking trails, horse riding, and ecotours.

What's nearby

  • Playa San Juan - 1 min walk
  • Cozumel Country Club and Golf Course - 4 min drive
  • Los Cinco Soles - 5 min drive
  • Cozumel Museum - 6 min drive
  • Cozumel Maritime Terminal - 6 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • Buccanos — 3 min walk
  • Guido's — 6 min drive
  • Crazy King — 6 min drive
  • La Cocay — 6 min drive
  • Pepe's Grill — 6 min drive

About this property

The Westin Cozumel All Inclusive

4-star resort with pools, private beach, full-service spa
Catch some rays on The Westin Cozumel All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 152 rooms boast deep soaking tubs and offer free WiFi and memory foam beds. Guests will also find iPod docks, 24-hour room service, and Smart TVs.
The Westin Cozumel All Inclusive offers 152 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zazil has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Bottled liquor included
In-room minibar (all beverages included)

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's dinnerware
  • Free cribs/infant beds
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf privileges (optional)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 42-inch Smart TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per accommodation, per week
Dogs and cats welcome
2 per room (up to 49 lbs)
Pets cannot be left unattended
Food and water bowls and litter boxes are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 23.20 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 55 per accommodation, per week
  • Rollaway bed fee: USD 23.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the spa

Property is also known as

Westin Cozumel All Inclusive Resort
Westin All Inclusive Resort
Westin Cozumel All Inclusive
Westin All Inclusive
The Westin Cozumel Inclusive
The Westin Cozumel All Inclusive Resort
The Westin Cozumel All Inclusive Cozumel
The Westin Cozumel All Inclusive Resort Cozumel

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 139 out of 232 reviews
5 - Excellent 60%
Rating 4 - Good. 57 out of 232 reviews
4 - Good 25%
Rating 3 - Okay. 14 out of 232 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 232 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 232 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we could ask for. Great service, great facility.....perfect.
Stayed 8 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Food good
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eduardo, in the restaurant, was absolutely fantastic! Thank you for making our trip so special!
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really clean and good customer service but they need to be more involved in the preservation of the wonderful reefs. They should suggest and place signs with the importance of eco friendly sunscreen and use biodegradable utensils, cups, etc. I saw guests feeding bread to the fish.
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is fairly new and very clean. Food and beverages were better than most of the resorts on the island. The room was clean upon arrival and the A/C was super cold which is excellent for me. If you expect housekeeping please make sure you notify the front desk daily because it's not a staple. Please note: if you smoke don't expect to do it on the premises. There is an smoking spot under a tree off premises. Major negative: Front desk are very standoffish almost rude. Moises should be made to take hospitality classes. Positives: Eduardo and staff at the Gaviotas restaurant are stellar. Great service and great food. Hospitality there is awesome. Poolside service by Carlos was terrific. However if you get the guy with the unicorn hairstyle don't expect to get cold drinks, it's faster to get them yourself. Shout out to Lourdes, Carlos, Eduardo, Angel, and Wilder. They made our trip there wonderful.
Stayed 6 nights in Sep 2021