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2 outdoor pools
2 outdoor pools
2 outdoor pools
Egyptian cotton sheets, premium bedding, down comforters

Guest reviews

4.5/5 Wonderful
91 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
All inclusive
Air Conditioning

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationCozumel Country Club and Golf Course14 min walk
Popular LocationSan Miguel Church7 min drive
Popular LocationPunta Langosta Pier10 min drive
AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)10 min drive

Choose dates to view prices

  • Classic Room, 1 King Bed, Ocean View

    4/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, Ocean View
  • Classic Room , 1 King Bed , Balcony Ocean View

    3.9/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room , 1 King Bed , Balcony Ocean View
  • Classic Room , 2 Queen Bed , Balcony , Ocean View

    5/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsClassic Room , 2 Queen Bed , Balcony , Ocean View
  • Deluxe Room

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cozumel

Located in Cozumel, The Westin Cozumel All Inclusive is next to a golf course and on a private beach. Cozumel Country Club and Golf Course and Punta Langosta Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Mr. Sancho's Beach Club and Chankanaab Beach Adventure Park. Traveling with kids? Consider Playa Mia Grand Beach and Water Park and Dolphinaris.

Visit our Cozumel travel guide
Map
Popular Location

What's nearby

  • Cozumel Country Club and Golf Course - 14 min walk
  • San Miguel Church - 7 min drive
  • Dolphinaris - 7 min drive
  • Stingray Beach - 9 min drive
  • Punta Langosta Pier - 10 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

About this property

The Westin Cozumel All Inclusive

4-star resort with pools, private beach, full-service spa
Catch some rays on The Westin Cozumel All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 152 rooms boast deep soaking tubs and offer free WiFi and memory foam beds. Guests will also find iPod docks, 24-hour room service, and Smart TVs.
The Westin Cozumel All Inclusive offers 152 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zazil has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Horse riding/rentals

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's dinnerware
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf privileges (optional)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch Smart TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 75.00 per accommodation, per stay, plus a deposit of MXN 75.00 per stay
Dogs only
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: MXN 12 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: MXN 75.00 per stay
  • Pet fee: MXN 75.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Westin Cozumel All Inclusive Resort
Westin All Inclusive Resort
Westin Cozumel All Inclusive
Westin All Inclusive
The Westin Cozumel Inclusive
The Westin Cozumel All Inclusive Resort
The Westin Cozumel All Inclusive Cozumel
The Westin Cozumel All Inclusive Resort Cozumel

Frequently asked questions

Can I cancel my reservation for free at The Westin Cozumel All Inclusive and receive a full refund?
Yes, The Westin Cozumel All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Cozumel All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.
Is The Westin Cozumel All Inclusive pet-friendly?
Yes, this resort allows dogs (limit 1 per room). There's a deposit of MXN 75.00 per stay and a fee of MXN 75.00 per accommodation, per stay.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at The Westin Cozumel All Inclusive?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Is this resort all-inclusive?
Yes, the property is all-inclusive.
Where is The Westin Cozumel All Inclusive located?
Located in Zona Hotelera Norte, this beachfront resort is next to a golf course and within a 15-minute walk of Playa San Juan and Cozumel Country Club and Golf Course. Playa San Juan and Playa San Juan are also within 15 minutes.

Guest reviews

Overall score and ratings for The Westin Cozumel All Inclusive

4.5
Wonderful
5 - Excellent
64
4 - Good
15
3 - Okay
7
2 - Mediocre
1
1 - Poor
4
4.7
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.6
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

Do not come to Cozumel thinking this is a resort type facility. This is exactly what you would get at a Westin in the States. It was our mistake so learn from it please. Very limited food services and usually only had 1 bar tender. The facility had 1 blender for frozen drinks floating around and if they could get it to the bar, maybe you could get a drink. Terrible service. I know its Covid, just saying this is just a hotel not a reaort.

Stayed 4 nights in Jul 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Jul 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 7 nights in Jul 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Private beach so on site snorkeling is available while public beaches closed. Perfect staff.

      Stayed 7 nights in Jul 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Rooms are new, very nice, great view on any room, Room service is great, anything off the menu. Choose the all inclusive option, well worth it, Hospitality is 5 star , best hotel hands down on the island. And this is my 10th vacation on the island.

      Stayed 7 nights in Jul 2020