- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service, amenities
Do not come to Cozumel thinking this is a resort type facility. This is exactly what you would get at a Westin in the States. It was our mistake so learn from it please. Very limited food services and usually only had 1 bar tender. The facility had 1 blender for frozen drinks floating around and if they could get it to the bar, maybe you could get a drink. Terrible service. I know its Covid, just saying this is just a hotel not a reaort.