Villablanca Garden Beach Hotel

Photo gallery for Villablanca Garden Beach Hotel

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers

Overview of Villablanca Garden Beach Hotel

Villablanca Garden Beach Hotel

3 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Carretera Costera Sur Km 3, Cozumel, QROO, 77600

Explore the area

  • Popular LocationStingray Beach17 min walk
  • Popular LocationPlaya Caletita2 min drive
  • Popular LocationCha'an Ka'an Observatory of Cozumel5 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)6 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Villablanca Garden Beach Hotel is on the beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are popular area attractions. Traveling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Stingray Beach - 17 min walk
  • Playa Caletita - 2 min drive
  • Palacio Municipal - 2 min drive
  • Plaza Punta Langosta - 3 min drive
  • Cha'an Ka'an Observatory of Cozumel - 5 min drive

Restaurants

  • Nemo — 1 min walk
  • Las Adas — 1 min walk
  • Jeanie’s — 3 min drive
  • Kondesa Resturante — 3 min drive
  • Caribe Burger — 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

About this property

Villablanca Garden Beach Hotel

Beachfront resort with relaxing spa services
Spend the day playing on the beach then return to dine at one of Villablanca Garden Beach Hotel's 2 restaurants. All 50 rooms offer 24-hour room service, minibars, and flat-screen TVs with cable channels. Other amenities available to guests include free local calls, in-room massages, and ceiling fans. Change of towels is available on request.
Villablanca Garden Beach Hotel offers 50 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers and designer toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–1:00 PM
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Grocery/convenience store
  • Library
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar

More

  • Free local calls
  • In-room massage
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 12 per accommodation, per day
Dogs welcome
1 per room (up to 35 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 12 per accommodation, per day
  • Service animals are exempt from fees
  • In-room safe fee: USD 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 10:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Villablanca
Villablanca
Villablanca Garden Beach
Villablanca Garden Beach Cozumel
Villablanca Garden Beach Hotel
Villablanca Garden Beach Hotel Cozumel
Villablanca Hotel
Hotel Villablanca Garden Beach
Hotel Villablanca Garden Beach
Villablanca Garden Beach Cozumel
Villablanca Garden Beach Hotel Resort
Villablanca Garden Beach Hotel Cozumel
Villablanca Garden Beach Hotel Resort Cozumel

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 42 out of 106 reviews
5 - Excellent 40%
Rating 4 - Good. 39 out of 106 reviews
4 - Good 37%
Rating 3 - Okay. 14 out of 106 reviews
3 - Okay 13%
Rating 2 - Poor. 3 out of 106 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 106 reviews
1 - Terrible 8%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities
Location. Hotel is close to diving marina.
Stayed 4 nights in Nov 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Monica at the front desk was the best. Ill come back just to say hello to her ❤
Stayed 6 nights in Nov 2021

3/5 Okay

Liked: Cleanliness, staff & service
This is a nice little hotel, old time flavor to it. I felt I got good value for what I paid and will remember this hotel for future reference. The room is basic, but I really only needed a bed and shower, the TV and fridge made it a little more adequate. When I first got there, the fridge was not cooling. They quickly replaced it. I did have an issue, that did not affect my vacation. Expedia showed this resort as having breakfast included. When I went down, I was told I needed to get a ticket from the front desk. They told me I did not have that included. I contacted Expedia, who tried to sort it out for me, but the bottom line, it wasn't included. Oh well, in the whole scheme of things, it's not ruining my vacation, but I did ask expedia to remove the advertised "breakfast included). I'd walk into town and get some fruit or munch on snacks in the room. 4 days left of my vacation and I walk to the front desk to inquire about a covid test and get the info. The guy at the front desks asks if I want my breakfast coupon! It seems I get breakfast now! Okay, so I go to breakfast and order scrambled eggs. I get easy over. Every day this happens. Language barrier I was not able to overcome, even when pointing at the words on the menu. I like easy over, not gonna ruin my day. I also asked for grapefruit fruit, same thing, ended up with OJ, which was fine. I might get silverware, LOL!!! They have awesome burgers!!!
Stayed 7 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Monica was a wonder at the front desk - nice to have someone who speaks English so well and showed us a number of rooms till we had just what we wanted. Will return at another day. Only thing that needs work is the tennis court net wasn't even close to the proper height. Didn't really matter since it was so hot and humid that we didn't play at all. Hotel is directly across the road from the ocean so its a quick walk to the sea for some snorkeling or swimming. Breakfast is complimentary but the tickets were handed out like they were bank notes with all sorts of stamps and procedure. Totally stupid. Food was good.
Stayed 5 nights in Oct 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities
I have been to this property many times over the years and have always love everything about it but this time has been notably different. The restaurant was understaffed....slower than hell. If you have it on the menu the expectation is you can make it...really missed the last proprietor..food was not good, had dirty silverware and we found other options. Housekeeping and groundskeepers were great! Front desk was ok but should be much more knowlegable in regards to ferry scheduling. Gentleman in dive shop was excellent and went out of his way for me it made my day. We paid very good money for the Penthouse suite it was awesome but very Outdated! No spoons in kitchen area. Outside deck is fabulous but why paint the beautiful terra cotta roof tiles gray is beyond me took away the charm of the building. After many visits would i come back ....maybe
Stayed 3 nights in Sep 2021