Ratings based on 150 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 17, 2018
Excellent Service. Good location. Clean Room. Perfect experience.
5 out of 5
Recommended
for Couples
by A verified traveler from Mebane NC

Great Hotel close to wedding Venue

Posted Apr 16, 2018
Pros: It was close to my sons wedding venue (The Glenwood) at W omens Club. There was a restaurant in motel, for rehearsal dinner.
Cons: I wish they had an indoor pool.
Location: The mall was right next door, plenty of shopping and restaurants.
We chose this hotel to stay for our sons wedding. We also had the rehearsal dinner at the hotel restaurant, and it was wonderful. All of the food was fresh, and very tasty. The staff both in the restaurant and at the front desk were so friendly and accommodating.
Comment from Hotel Management
Apr 16, 2018 by Sierra F, Management, Hotel Management
What a wonderful review-thank you for your feedback. It's always a pleasure to be part of such a special time for your family. We're delighted you enjoyed our southern hospitality and your event with us. We hope you will keep us in mind for any future travel to Raleigh.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2018
Enjoyed my stay. Friendly staff. Clean. Nice restaurant. Comfortable room. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Graham, NC

Comfort and convenience

Posted Apr 12, 2018
Pros: Felt new and very clean, great breakfast, overall, nice hotel for the price.
Cons: They could provide more info about the shuttle to nearby locations. Where does it go, times, etc.
Location: Crabtree Mall has many shops and restaurants. NC State and downtown Raleigh are convenient by car.
My husband and I spent one night here and found this hotel to be a great option. Everything feels fresh and new. You can tell this hotel has been recently renovated. The staff were all polite. The room smelled clean when we walked in and the bed was comfortable. We had a mini fridge and coffee maker which added to the convenience. Despite being near the highway, we found the hotel to be very quiet. It’s convenient to Crabtree Mall and a $10 Uber ride will get you to downtown Raleigh. Our booking included breakfast and it was great. We enjoyed a cooked to order hot breakfast that was more than we expected. If we want another night out in Raleigh, we will definitely stay here again.
Comment from Hotel Management
Apr 13, 2018 by Sierra F, Management, Hotel Management
We appreciate your feedback-thank you for your stellar review. We love to receive feedback such as yours from our guests. We're glad you enjoyed every aspect of your stay from our recently renovated guest rooms to your made to order breakfast. We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
Staff very friendly, loved the room, I will be back
Comment from Hotel Management
Apr 9, 2018 by Sierra F, Management, Hotel Management
Thank you for choosing to stay with us and providing us with your feedback. We appreciate your kind words and look forward to seeing you for your next trip to Raleigh. Again, thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from miami florida

Posted Mar 23, 2018
Nice & comfy .. definitely do recommended and always looking forward staying here.
Comment from Hotel Management
Mar 23, 2018 by Sierra F, Management, Hotel Management
Thank you for choosing to stay with us and for your wonderful review! We look forward to seeing you for your next trip to Raleigh.
2 out of 5
by A verified traveler

Posted Mar 20, 2018
This hotel is overrated. I expected a better service for the rate I paid.
Comment from Hotel Management
Mar 23, 2018 by Sierra F, Management, Hotel Management
Thank you for taking the time to provide us with your feedback. First, please let me take a moment to apologize that the service you experienced did not meet your expectations. I would be happy to speak with you in more detail about your experience so that we address this with our team. Again, thank you for your feedback-we hope you will keep us in mind for future travel to Raleigh.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Mar 16, 2018
I stayed here for a conference. The only issues was the restaurant and the time it took to get food. Otherwise, it was a nice place.
Comment from Hotel Management
Mar 17, 2018 by Sierra F. Management, Hotel Management
Thank you for taking the time to provide us with your feedback. We do apologize that you experienced a longer than expected wait time in our restaurant. We will be addressing this with our Food/Beverage Director so that we can ensure this does not happen again. Otherwise, thank you for your kind words. We hope you will keep us in mind for future travel to Raleigh.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Mar 13, 2018
Room service was nice. Room was very clean. Customer Service was great. Enjoyed my stay.
Comment from Hotel Management
Mar 13, 2018 by Sierra F, Management, Hotel Management
Thank you for choosing to stay with us and for your 5 star review! We are delighted that you enjoyed your stay with us from the comfort of our guest rooms to our southern hospitality. We hope you will keep us in mind for future travel to Raleigh. Again, thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Wonderful Stay

Posted Mar 9, 2018
My husband and I enjoyed our stay. Polite staff (hotel restaurant, front desk, shuttle driver). Very close to the mall and a wide variety of restaurants. Very clean room. Quiet hotel too! Modern decor was a plus. The food was delicious at the restaurant. Large portions and great prices. We’ll definitely be staying again for our weekend getaways.
Comment from Hotel Management
Mar 12, 2018 by Sierra F, Management, Hotel Management
Thank you for choosing to stay with us and taking the time to provide us with your feedback. We are absolutely delighted you enjoyed your stay with us from the comfort of our guest rooms, southern hospitality, and your experience at our restaurant. We look forward to seeing you again for your next trip to Raleigh. Again, thank you!