Ratings based on 168 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from nashville

Great hotel

Posted Apr 3, 2018
Extremely helpful staff, close to stores and restaurants! Great park for kids couple miles away! Would recommend, especially if traveling with pets!
Comment from Hotel Management
Apr 9, 2018 by BP, Hotel Management
Dear Jessica, Thank you for choosing to stay with us at the Residence Inn Crabtree. We hope that you stay with us again in the near future. Thank you Brian Prentice
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Helped us in a pinch

Posted Mar 19, 2018
Another hotel couldn't accommodate us after overselling our room. We were located to the Residence Inn by Marriott Crabtree. Nicely decorated hotel, nice room and efficient staff. Their breakfast had a great variety that included healthy foods. I would definitely go back.
Comment from Hotel Management
Mar 20, 2018 by BP, Hotel Management
Dear April, Thank you for choosing to stay with us at the Residence Inn Crabtree. We hope to see you soon again whenever your travel brings you back to Raleigh. Sincerely, Residence Inn Team
4 out of 5
by A verified traveler

Posted Jan 9, 2018 on Hotels
Good breakfast and good water pressure for showers.
Comment from Hotel Management
Jan 23, 2018 by Brian, Hotel Management
Dear Colleen, Thank you for staying with us at the Residence Inn Crabtree. We are excited to hear you were able to take advantage of our wonderful hot buffet breakfast. We hope you stay with us again whenever your travels bring you back to Raleigh.
5 out of 5
by Thomas

Great hotel and location

Posted Jan 7, 2018 on Hotels
First time I have stayed in this hotel but very pleased.
Comment from Hotel Management
Jan 23, 2018 by Brian, Hotel Management
Dear Thomas, Thank you for staying with us at the Residence Inn Crabtree. We hope you stay with us again whenever your travel brings you back to Raleigh.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
The check in process was very easy. The hotel was just like the pictures and the room was very comfortable. Both of our kids enjoyed their stay as well. We will definitely stay again.
Comment from Hotel Management
Jan 8, 2018 by Brian, Hotel Management
Thank you for staying with us at the Residence Inn Crabtree. We are happy that you and your kids had a wonderful stay with us. We hope to see you soon again. Thank you Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Apex, NC

Nice overnight getaway.

Posted Jan 6, 2018
Pros: Room size, amenities.
Cons: Larger buffet area for serving breakfast. It was a little congested.
Location: Mall, restaurants, great for an evening out.
The room was comfortable and had everything we needed. We ordered take out and enjoyed having a table, dishes and wine glasses to use with our dinner. The location was convenient and the staff was welcoming. I would definitely stay here again.
Comment from Hotel Management
Jan 8, 2018 by Brian, Hotel Management
Thank you for staying with us at the Residence Inn Crabtree. We are glad that you were able to utilize that large table in the room. We hope to see you soon. Thank you Management
5 out of 5
by Yunye

Posted Jan 3, 2018 on Hotels
Comment from Hotel Management
Jan 8, 2018 by Brian, Hotel Management
Thank you for staying with us at the Residence Inn Crabtree. We hope to see you soon Thank you Management
4 out of 5
by A verified traveler

Posted Jan 3, 2018 on Hotels
Comment from Hotel Management
Jan 8, 2018 by Brian, Hotel Management
Thank you for staying with us at the Residence Inn Crabtree. We hope to see you soon again. Thank you Management
5 out of 5
by Jasmine

Posted Jan 2, 2018 on Hotels
Very Quiet , Besides elavators taking so long. I would recommend this hotel !
Comment from Hotel Management
Jan 8, 2018 by Brian, Hotel Management
Dear Jasmine, Thank you for staying with us at the Residence Inn Crabtree. We are pleased to hear that you had a quiet stay. we apologize for the elevator taking long. One of our elevator was down at the time so only one elevator were operational. We hope that you choose to stay with us again in the near future. Thank you Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, nc

Nice and affordable

Posted Jan 2, 2018
Rooms were exactly as depicted on website! Everything was updated and very clean. Breakfast was great and hotel staff was very friendly!
Comment from Hotel Management
Jan 5, 2018 by Bprentice, Hotel Management
Dear Taylor, Thank you for staying with us at the Residence Inn Crabtree. We are happy to hear your stay with us was wonderful. We hope that you stay with us again whenever your travel brings you back to Raleigh. Thank you Brian