Ratings based on 294 Verified Reviews

4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Pittsburgh

The room was great.

Posted Dec 2, 2017
Pros: It was clean and newer.
Cons: I addressed that above.
House keeping was plain rude. At 9:00 am they went down the hall and opened every room door and let it slam shut. They can only clean 1 room at a time but it was there way to kick all of the guest out. They could care less if you were trying to sleep. I WOULD NOT RECOMMEND staying here with that policy in place.
5 out of 5
for Everyone
by A verified traveler

Posted Nov 27, 2017
The staff was so professional, efficient and polite that we were caught off guard. It's a rare commodity these days.
5 out of 5
for Everyone
by A verified traveler from Virginia

Nice hotel

Posted Nov 26, 2017
Easy access to PA Turnpike, very friendly staff and clean updated rooms. Bistro in lobby was limited but just right for a quick meal after traveling all day. Overall good value and will stay again.
5 out of 5
for Everyone
by A verified traveler from Maryland

Just Right

Posted Oct 31, 2017
Pros: Friendly staff and clean, comfortable room
Staff was super friendly; room was comfortable and clean; bed was great; breakfast was great; location was great - easy in and out from the highway; lots of restaurants and shopping nearby. Price was very reasonable. It's my go-to hotel when I visit Pittsburgh.
4 out of 5
for Everyone
by A verified traveler from Chambersburg, PA

Convenient location

Posted Sep 19, 2017
We had several activities in the Cranberry area, and this hotel was conveniently located for all events. It is close to restaurants and stores, and has an easy access. We were pleased with the service and the amenities of the hotel.
3 out of 5
by A verified traveler from Toronto Canada

Location is good.

Posted Sep 16, 2017
Pros: Comfortable bed and a nice room.... Rates could have been little lower ... I have stayed in Comfort Inn at a lower rate!!!
Cons: Hire more friendly staff for the front desk. ( Note: The lady who was there on September 6th midnight was really nice.....)
Location: malls, restaurants .... nothing much to do in that area...
Attitude of the front desk staff on September 7th morning around 9:42am is really rude ... Breakfast is good. Condition of the room is good. No one cleaned the room or replaced the towels or remove the garbage on the 8th morning. I had to cancel the hotel only due to the attitude of the front desk staff. I will not go back in there. I am not affected in anyway. I can only laugh at such people who do not care for their customers. I am in the Service Industry and I know how I treat my customers and hence, I felt the training or the attitude can be improved.....I do not want you all to post my remarks. Just letting you know so that you can improve in this area.....
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 11, 2017 on Hotels
2 out of 5
by Gary

House keeping

Posted Sep 8, 2017 on Hotels
The room was nice and clean. But I was there for 3 days and no one came to clean the room. I even went to the front desk on second day and ask if the maid service could stop. She seem not intrested in helping. And she didn't help, they didn't come by again
4 out of 5
for Everyone
by A verified traveler from Kane, PA


Posted Sep 8, 2017
Very nice, clean room! Only problem was a shower that did not work.
5 out of 5
by David

Great Stay, Great Price

Posted Sep 5, 2017 on Hotels
This place was really nice. Very clean and the breakfast was delicious.