Cranbrook Chalets

"Everything about this hotel was perfect. I will be staying here everytime I am in Kimberly."

"The whole place was very clean. I was impressed that there was a gentleman sweeping up litter in the front parking lot. Lobby also very clean and spacious. The room was comfortable. Bathroom clean, nice towels. Breakfast- so nice - there was a very pleasant man custom making omelettes. The usual bacon, sausage, potatoes etc. breads, yogurt. Coffee, tea and juices. A very nice breakfast room. We also ate dinner there and really enjoyed the food."

"Was the worst room we have ever stayed in. There was a dilapidated old chair in the corner which when moved had an empty vodka bottle behind it. The chair was vinyl and peeling on the arms and seat. Looked like it had come out of the dump. The chair at the desk was not safe to sit on. Traffic noise made it almost impossible to sleep. The air conditioner was musty smelling. We didn’t stay for breakfast because we were in too much of a hurry to leave."

"Great location, very walkable area. No elevator so carried luggage up to third floor. Water in shower was scalding hot, was impossible to get a good balance to take a comfortable shower."

"Beds and pillows are my favorite. "

"The room and floor (specifically in the bathroom!) was dirty; the couche, doors and handles sticky. The bed was good, but the blankets (i.c. bed sheets) stained and the pillowcases not ironed (seems to be used)."

"Room was comfortable and amenities were good Nice bar and restaurant large windows to see views of mountains and river. Only downside is the proximity to the main Hwy 3 close for accessibility but a little noisy. All in all pretty good place to stay."

"The clean room with the nicely renovated bathroom made our stay enjoyable. The bed with soft sheets - great. The price was worth it"

"The bathroom was NOT clean. There was urine on the toilet base, the light fixture was splattered with something red and had a layer of dirt on it, the light switch plate and wall underneath were dirty. The cloth chair had a large stain on the seat. The floor lamp switch was broken you had to plug and unplug it. Breakfast was minimal. There was a hot plate with nothing in it, pancake machine made rubber pancakes. There needs to be more attention to fine cleaning details. I did ask the cleaning staff to tend to the bathroom and chair issue, but I should not have had to. I would not stay there again for the price. Very disappointed."