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Reviews of Hotel Kimberley Downtown

2.5 out of 5
Hotel Kimberley Downtown
300 Wallinger Ave, Kimberley, BC

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 130 reviews" "
Rating 8 - Good. 54 out of 130 reviews" "
Rating 6 - Okay. 15 out of 130 reviews" "
Rating 4 - Poor. 7 out of 130 reviews" "
Rating 2 - Terrible. 0 out of 130 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant wait to go again!
The lady that checked us in and out was AMAZING! I will go here again just to see her. She went above and beyond, had the most amazing energy and was so helpful! Such a wonderful stay. Thank you!!
Stayed 1 night in Feb 2021
Response from Kathryn on Feb 15, 2021
Hi Jordan, Thanks for taking the time to review us. I really appreciate the feedback and am so glad that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Kimberley. Regards

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. Would stay there again
Stayed 2 nights in Feb 2021
Response from Kathryn on Feb 15, 2021
Thanks for the feedback and thanks for taking the time to review us. We are glad that you enjoyed your stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Di on Aug 10, 2021
Thanks for taking the time to review us. We appreciate the feedback. Diane. Accommodation Services Manager

8/10 Good

Jan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020
Response from Kathryn on Oct 26, 2020
Hi Jan, thanks for taking the time to review us. We are glad that you enjoyed your stay and we look forward to hosting you on your next visit to Kimberley.

8/10 Good

duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dncan
Hotel is ok for the price restaurant and lounge is closed which is the only problem would stay there again
Stayed 2 nights in Sep 2020
Response from Kathryn on Sep 24, 2020
Hi Duncan, Thank you for taking the time to review our hotel. We appreciate all feedback.

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of the better stays we have had at hotels. Staff were beyond friendly 😀
Stayed 1 night in Sep 2020
Response from Kathryn on Sep 18, 2020
Hi Wanda, thanks for taking the time to review us. I am so glad that we were able to help make your stay an enjoyable one. We look forward to hosting you on your next visit to Kimberley.

8/10 Good

Bill, Vanc.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and very clean, with a very comfortable bed.
Stayed 1 night in Sep 2020
Response from Kathryn on Sep 17, 2020
Hi Bill, thanks for taking the time to review us. We are glad that your stay was enjoyable and look forward to hosting you on your next visit to Kimberley.

10/10 Excellent

Lynol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Kathryn on Sep 14, 2020
Hi Lynol, Thank you for taking the time to review our hotel. We appreciate all feedback.

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly owners and staff. Hotel situated at the heart of the town with easy access to the platz. EV charge 1 block away
Stayed 2 nights in Sep 2020
Response from Kathryn on Sep 10, 2020
Hi Anton, thanks for taking the time to review us. We are so glad that you enjoyed your stay and we look forward to hosting you on on your next visit to Kimberley.

8/10 Good

Gordon, Nelson, BC.

Liked: Cleanliness, staff & service, amenities
Location and friendliness of staff. Parking and traffic noise.
Stayed 1 night in Sep 2020
Response from Kathryn on Sep 10, 2020
Hi Gordon, thanks for taking the time to review us. We are glad that you enjoyed your stay with us and we look forward to hosting you on your next visit to Kimberley.

8/10 Good

Jessica, Calgary, AB

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the Platzl, where things were hopping every evening. All amenties close by: grocery, restaurants, golf courses, and shops. Hotel room was tidy and spacious. We arrived early, and inquired if we could check in. Kathryn made us feel welcome, and offered to call me on my cell, once our room was ready. Gave us enough time to roam and have a bite to eat, after our long drive. Nice spot. We will come and stay again.
Stayed 2 nights in Sep 2020
Response from Kathryn on Sep 10, 2020
Hi Jessica, thanks for taking the time to review us. It was a pleasure hosting you and I'm glad that we were able to make your stay an enjoyable one. We look forward to hosting you again on your next visit to Kimberley.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Kathryn on Sep 9, 2020
Thank you for taking the time to review our hotel. We apprecite all feedback.

8/10 Good

SteveN, Coquitlam BC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for middle of town...a bar or lounge will be an asset though.
Stayed 1 night in Sep 2020
Response from Kathryn on Sep 9, 2020
Thank you for taking the time to review our hotel. We appreciate all feedback.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
great service and very clean. unfortunately the bed felt like it was from the 70's
Stayed 1 night in Aug 2020
Response from Kathryn on Sep 4, 2020
Hi Anon, thanks for taking the time to review us. We are glad that you enjoyed your stay and we will ensure that housekeeping receives the compliment on the hard work they put in to keep our rooms sparkling clean. Hopefully we can find a bed more to your liking on your next visit to Kimberley.

10/10 Excellent

BT, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! Clean, spacious, comfortable, quiet and right in the middle of town close to shops, restaurants, etc. Very hospitable staff. Highly recommended!
Stayed 1 night in Aug 2020
Response from Kathryn on Aug 31, 2020
Hi BT, thanks for taking the time to review us. We are glad that you enjoyed your stay and we look forward to hosting you on your next visit to Kimberley.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with fabulous hostess to greet us. Snacks in a ziploc bag for the morning. Comfortable bed and room was clean with only a block between you and the downtown.. perfect. Definitely recommended
Stayed 1 night in Aug 2020
Response from Kathryn on Aug 30, 2020
Hi Anonymous, Thank you for taking the time to review our hotel. We are glad that you had a good time and appreciate all feedback.

4/10 Poor

J, Calgary

Traveled with partner
Disliked: Amenities, property conditions & facilities
Location is awesome Downtown. Hotel under apartment construction . A little dated, no kitchen/breakfast available. Power shortage on sunday no backup
Stayed 2 nights in Aug 2020
Response from Reservations Team on Aug 25, 2020
Hi J, thanks for the feedback. With our breakfast room being closed due to Covid restrictions, we hope that the breakfast package provided on check in suffices. The City wide power outage on Sunday morning with BC Hydro was an inconvenience, but fortunately not a very common occurrence. We look forward to welcoming you back on your next visit to Kimberley

10/10 Excellent

Nicky, AB

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, and they give out snack bags at checkin!!! Also the cleanest hotel I think I’ve ever seen. Right across from the Platzl, great location.
Stayed 1 night in Aug 2020
Response from Kathryn on Aug 23, 2020
Hi Nicky, Thank you for taking the time to review our hotel. We appreciate all feedback.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place to stay
We like the place, very clean and confortable
Stayed 1 night in Aug 2020
Response from Kathryn on Aug 23, 2020
Hi Martin, we are so glad to hear that you enjoyed your stay and we look forward to hosting you on your next visit to Kimberley.,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Kathryn on Aug 23, 2020
Thanks for taking the time to review us. We are glad that you enjoyed your stay.

8/10 Good

Verified traveler

Stayed 1 night in Jul 2020
Response from Kathryn on Aug 23, 2020
Thanks for taking the time to review us. We are glad that you enjoyed your stay.

10/10 Excellent

Kali, Kamloops

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was taken over by new owners 3 years ago and the changes they made are incredible! They are so friendly and go above and beyond to make your stay wonderful. The rooms are very clean and quiet. I would highly recommend staying at hotel Kimberley!
Stayed 1 night in Aug 2020
Response from Kathryn on Aug 11, 2020
Hi Kali, Thank you for taking the time to review our hotel. We appreciate all feedback. Kind regards,

10/10 Excellent

Teresa, Alberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick & Friendly check-in. Enjoyed the assorted snack bag. Comfy beds, clean room, quiet sleep, appreciated that the air conditioning was turned on in the room prior to our arrival. Great price, would stay there again.
Stayed 1 night in Jul 2020
Response from Kathryn on Aug 6, 2020
Hi Teresa, Thanks for taking the time to review us. We are glad that you enjoyed your stay and we look forward to hosting you on your next visit to Kimberley. Kathryn

10/10 Excellent

Janet, Kelowna, BC

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great, clean room. Owners are lovely and helpful.
Stayed 2 nights in Jul 2020
Response from Kathryn on Aug 4, 2020
Hi Janet, Thank you for taking the time to review our hotel. We appreciate all feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2020
Response from Kathryn on Aug 4, 2020
Hello Anonymous, Thank you for taking the time to review our hotel. We appreciate all feedback.

8/10 Good

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Good location to shops and restaurants in the Platzl. Not much parking at hotel and a little noisy. Service was excellent. Clean and comfortable.
Stayed 1 night in Jul 2020
Response from The Team at Hotel Kimberley on Jul 26, 2020
Thank you for taking the time to review our hotel. We appreciate all feedback.

6/10 Okay

scott

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2020
Response from The Team at Hotel Kimberley on Jul 26, 2020
Thank you for taking the time to review our hotel. We appreciate all feedback.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Tired old property. needs major renovation.. not good value
Stayed 1 night in May 2020
Response from Kathryn on May 20, 2020
Hi Anonymous, Thank you for taking the time to review our property. We appreciate all feedback.

6/10 Okay

Brett

Liked: Staff & service
Decent hotel. Owners seem to be putting some money into renovations. All hotels in this town are pretty old. Room was dated. Bed pretty firm. I would stay here again next year just to see exactly what gets renovated. Decent price in this town.
Stayed 1 night in Feb 2020
Response from Kathryn on May 6, 2020
Hi Brett, Thank you for taking the time to review our hotel. We appreciate all feedback.

10/10 Excellent

JT, Whistler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very accommodating. Very close to everything in town, all within 5 minutes walk.
Stayed 1 night in Feb 2020
Response from Kathryn on Feb 12, 2020
Hi JT, thanks for taking the time to review us. We are so glad that you enjoyed your stay and we look forward to welcoming you back next time you visit Kimberley.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Manager on Feb 4, 2020
Thanks for taking the time to review, we are glad that you enjoyed your stay.

10/10 Excellent

Salima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the room was very comfortable, clean and spacious. The front desk ladies are excellent. Friendly and helpful.
Stayed 1 night in Jan 2020
Response from Diane on Jan 7, 2020
Hi Salima, thanks for taking the time to review us. We are so glad that you enjoyed your stay with us and we look forward to hosting you on your next visit to Kimberley.

4/10 Poor

Verified traveler

Disliked: Cleanliness
This property is run down. Wallpaper coming off the walls, and ceiling sparkle is also peeling off. Rusty baseboard heating. The chairs in the room where dirty looking from so much use. Need to replace with a material that can be cleaned. The bed was clean and moderately comfortable and bathroom/shower clean. Value not there.
Stayed 1 night in Oct 2019
Response from Kathryn on Oct 3, 2019
Hi Anonymous, Thank you for taking the time to review our hotel. We value all feedback.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the walkability from this hotel. The room was comfortably large and the bed was comfortable. The ceiling in our room need to be redone. We also liked the breakfast.
Stayed 2 nights in Sep 2019
Response from Kathryn on Oct 1, 2019
Thanks for taking the time to review us. We ar glad that you enjoyed your stay and we look forward to hosting you on your next visit to Kimberley BC

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Clean and staff very pleasant. We will defiantly stay there again if we visit Kimberly.
Stayed 1 night in Sep 2019
Response from Kathryn on Sep 23, 2019
Hi Anonymous!! Thank you for taking the time to review our hotel. We appreciate all feedback.

10/10 Excellent

Mary, VERNON,BC

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the old atmosphere and building and breakfast.
Stayed 1 night in Sep 2019
Response from Kathryn on Sep 23, 2019
Hi Mary, thanks for taking the time to review us. We are glad that you enjoyed your stay and look forward to hosting you next time you visit Kimberley BC.

8/10 Good

Neil, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was quite, easy to access and, comfortable for the price you will pay. You can feel the family owned environment. Complimentary breakfast was good. Wifi was strong.
Stayed 2 nights in Sep 2019
Response from Kathryn on Sep 16, 2019
Hi Neil, thanks for taking the time to review us. We are pleased to hear that you enjoyed your stay with us and we look forward to hosting you again on your next visit to Kimberley BC

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The facility is dated. But “GREAT” service. Close to all amenities in town.
Stayed 1 night in Sep 2019
Response from Kathryn on Sep 16, 2019
Thanks for taking the time to review us. We are so glad that you enjoyed your stay with us and we look forward to hosting you on your next visit to Kimberley BC

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Kathryn on Sep 14, 2019
Thanks for taking the time to review us

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was a good experience!
Stayed 1 night in Aug 2019
Response from Kathryn on Sep 7, 2019
Hi Calvin, Thank you for taking the time to review our hotel. Glad to see that you had a good time in Kimberley.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Walking distance to everything you need !!
Stayed 1 night in Sep 2019
Response from Kathryn on Sep 6, 2019
Thanks for taking the time to review us. We are glad that you enjoyed your stay and look forward to hosting you on your next visit to Kimberley BC

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Kathryn on Sep 6, 2019
Thanks for taking the time to review us. We are glad that you enjoyed your stay and look forward to hosting you on your next visit to Kimberley BC.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Property is clean. We would go back.
Stayed 1 night in Aug 2019
Response from Kathryn on Aug 12, 2019
Thanks for taking the time to review us. We are glad that you enjoyed your stay and we look forward to hosting you on your next visit to Kimberley BC.

10/10 Excellent

Jeff, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and will stay here again! Price is worth it!
Stayed 1 night in Aug 2019
Response from Kathryn on Aug 22, 2019
Hi Jeff, Thanks for taking the time to review us. We are glad that you enjoyed your stay and look forward to hosting you on your next visit to Kimberley BC.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Julyfest Weekend!
Lovely family owned hotel. Older building but everything was very clean. Super friendly and accommodating. Best continental breakfast with fresh bread and fresh croissants. Will definitely stay here again if we come back.
Stayed 2 nights in Jul 2019
Response from Kathryn on Jul 30, 2019
Hi Denise, thanks for taking the time to review us. We're glad that you enjoyed your stay. It's great to hear that you enjoyed the continental breakfast. We look forward to hosting you on your next visit to Kimberley.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at check in. Super friendly. The room was clean and very large with a comfy bed and lots of pillows. They also had a fridge in the room and a microwave in the hallway. Perfect!
Stayed 2 nights in Jul 2019
Response from Kathryn on Jul 30, 2019
Thanks for taking the time to review us. Great to hear that you enjoyed you stay and we look forward to hosting you on your next visit to Kimberley BC

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The place is a little dated but the hosts certainly make up for this with their hospitality! Very enjoyable, great walking access and certainly nice and clean.
Stayed 1 night in Jul 2019
Response from Kathryn on Jul 25, 2019
Thanks for taking the time to review us. We are glad that you enjoyed your stay and we look forward to hosting you on your next visit to Kimberley BC

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and very clean. the staff were also very kin
Stayed 2 nights in Jul 2019
Response from Kathryn on Jul 23, 2019
Thanks for taking the time to review us. We are glad that you enjoyed your stay and look forward to hosting you on your next visit to Kimberley BC.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what i needed. Had a nice little spot by the back door for motorcycle parking. Pin on the main doors allows for access anytime and keeps others out
Stayed 2 nights in Jul 2019
Response from Kathryn on Jul 23, 2019
Thanks for taking the time to review us. We are glad that you enjoyed your stay and we look forward to hosting you on your next visit to Kimberley.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was dated otherwise OK. Picked this property because Kimberley had a busy weekend
Stayed 4 nights in Jul 2019
Response from Kathryn on Jul 16, 2019
Hi Anon, thanks for taking the time to review us. We are glad that you enjoyed your stay.