Ratings based on 99 Verified Reviews

3.3 out of 5
57% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2018
Room and services were very good. I was pleased with acommidations.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna

Posted May 22, 2018
I booked this because of the indoor pool that was advertised. The pool was heated poorly. It was so cold your hands where turning blue with in minutes. Also they had a sauna there but it was locked and could not be used.
3 out of 5
by A verified traveler from Calgary alberta

Posted May 11, 2018
After we checkin to the room discovered that the exterior window was not lockable, leaving the room unsafe for others getting in from the outside. Returned to the desk, manager looked surprised when explained about the issue. She then moved us to another room, suggested they would look in the matter. The toilet on the room, didn’t perform like it should, she made note of that also. Overall, would I stay again there, I’m sorry to say,... no. For what a customer is paying , not quite good enough in my books.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 9, 2018
5 out of 5
by A verified traveler from Vancouver

Posted May 6, 2018
Quiet room with a very comfortable bed. Staff friendly and helpful. Recommended a great place to eat. Heid Out just down the road.
4 out of 5
by A verified traveler

not quite a 3 star hotel

Posted Mar 21, 2018 on Hotels
The young lady at the booking desk is an asset to this hotel with her friendly smile and professional manner. The hotel is showing some wear, however the room was comfortable and clean. If you have a choice, request the front of the hotel as the rear is a few meters from the tracks, and trains roll through at all hours.
3 out of 5
by A verified traveler from Creston, BC

Clean hotel but right near tracks!

Posted Mar 3, 2018
Check in was smooth. Hotel was clean. All was adequate for price except hotel did not appear busy (no one else seen in the hotel floor hallways, tons of parking spaces) and they still put us in a room on the backside of hotel right next to the tracks. When talked to front desk about it the next morning, the response was they only have double rooms on the backside. Hmmmm... think you need to do something about that!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 3, 2018 on Hotels
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 27, 2018 on Hotels
Ok hotel
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Feb 19, 2018 on Hotels