Reception

Reviews of Hotel Impero

4 out of 5
Hotel Impero
Piazza della Pace, 21, Cremona

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 136 reviews" "
Rating 8 - Good. 62 out of 136 reviews" "
Rating 6 - Okay. 16 out of 136 reviews" "
Rating 4 - Poor. 3 out of 136 reviews" "
Rating 2 - Terrible. 3 out of 136 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean. Lovely staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Mr Goran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good for us
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and quality
Very nice hotel. Free WiFi a much better deal than most American 4-star hotels!
Stayed 1 night in May 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel with room for improvement
Friendly staff on reception, good breakfast, comfortable bed. Given that northern Italy is suffering from major drought, I was disappointed that they changed the towels every day. It’s unnecessary. I used the stairs, which looked like they hadn’t been cleaned properly. If I go back I’ll ask for an internal room, which might be quieter as there is a very noisy bar downstairs with tables outside. Lots of renovation work happening on the upper floor so it’ll be interesting to see what they are doing with the place.
Stayed 4 nights in Mar 2023
Response from staff hotel impero on Apr 13, 2023
Dear thanks for your review

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heart of stunning Cremona
This hotel is amazing and is right in the heart of Cremona. The breakfast is great also.
Stayed 1 night in Oct 2022

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice but basic. The location and staff were wonderful. The breakfast was wonderful and varied. It was great to be in the heart of one of Italy’s beautiful cities.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

ILYA

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location is perfect... Parking could be a problem. Hotel is old and not really a 4 stars... But staff was very good: friendly, helpful
Stayed 2 nights in May 2022

8/10 Good

Thierry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and welcoming staff
The receptionist was very helpful and patient with me as she let me talk / practice my Italian. She also provided a lot of information and tips about local sites and restaurants. Ideally located in the centre of Cremona.
Stayed 1 night in May 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service
A few steps from the Duomo in the historical center.
Stayed 2 nights in Mar 2022

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great breakfast but location was nos
Stayed 1 night in Aug 2021
Response from Hotel Impero on Oct 24, 2021
Dear Silvia, many thanks for your review Best Regards

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff
The room is nice but the bed are two singles together, which is a little uncomfortable. The staff is really really nice and the breakfast is awesome!
Stayed 1 night in Aug 2021
Response from Hotel Impero on Oct 24, 2021
Dear Silvia, many thanks for your review Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Long distance from the train station.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Extremely helpful staff. We will stay at this hotel each time we visit Cremona.
Stayed 1 night in Nov 2019
Response from Hotel Impero on Jan 5, 2020
Dear, many thanks for your review Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel and the staff
Lovely modernised hotel in historic centre of Cremona. All staff we had dealings with were brilliant and really went out of their way to ensure that we enjoyed our stay. Excellent breakfast buffet, with charming waitress, who did not rush us at all, even though we arrived very late.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
There are not many hotels in Cremona, and the Imperio is one of the few options. The hotel is simple and clean and the staff very nice. However, it is a basic, simple and functional hotel. Do not expect any fancy pillows, deliciously smelling soup or soft cozy lights.
Stayed 1 night in Dec 2018
Response from Hotel Impero on Dec 24, 2018
Dear Guest, many thanks for your review! Best Regards

10/10 Excellent

Pasquale, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay at this hotel. It is centrally located, and the front desk staff were extremely helpful and nice. Room was very comfortable. If we were to visit Cremona again, we would definitely stay here.
Stayed 2 nights in Jun 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real nice hotel.
Nice clean hotel. Good location. Good breakfast
Stayed 3 nights in Sep 2018

8/10 Good

Felice, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location very near the violin museum and cathedral, which is why we were there, so we were glad we chose this hotel. Good selection at breakfast. Friendly and helpful staff, recommended great nearby restaurants. Hard mattress. In Cremona, everyone eats late, so if you are an early sleeper, you will hear noise from the outdoor diners on the street below. A good stay, we would choose this hotel again.
Stayed 4 nights in Aug 2018

6/10 Okay

J.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location was wonderful - bed not so much

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the violin museum, cathedral and restaurants; quiet and clean; nice breakfast; very helpful and pleasant staff. Perfect for a one-night stay
Stayed 1 night in Aug 2017

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near it all.
Great location in the heart of the city...it can get a little party time right on the street...great street view from the front. Free bikes. Nice breakfast. Staff is super friendly
Stayed 7 nights in Jun 2017

10/10 Excellent

Ruben L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location in Cremona
Excellent centric hotel
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
great location, helpful staff, good breakfast
If you're here for violins, this is probably the best-located hotel in town. 2 blocks from the museum, 1 block from the consortium, walking distance to all the instrument makers in central cremona. the city is beautiful, and walking everywhere is enjoyable. very friendly and helpful staff. bed and linens are pretty basic. my room had a small balcony and floor to ceiling glass doors that opened onto a small square, very nice. left them open and enjoyed the fresh air. breakfast is basic but good, with good coffee.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel in the center of Cremona
Excellent small hotel in the center of everything. Very decent breakfast included. My only complaint is that with your window open, the noise and smoke from the bar below was quite unpleasant.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit the city of Stradivarius
Comfortable hotel in a good part of Cremona

10/10 Excellent

Fred, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Musical center
Near three public squares that have the major landmarks. Great, sunlit room and more than helpful staff. Lively restaurant and café scene nearby in this great music town==we saw three concerts in one day==all within walking distance of the hotel.

8/10 Good

Colin, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally placed in a delightful small town
Stayed for one night en route to further South. Thoroughly enjoyed our short stay in an excellent hotel in the centre of a beautiful town.

10/10 Excellent

Nicholas, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great bargain...
Ok... I am giving 5s across the board, but this is not an ultra-high luxury place. It is a very nice hotel, in a great location, staffed by very nice people, with very large rooms for a price that would be unheard of in the usual tourist destinations of Italy. This quality of room, if in Venice or Rome would be more than three-fold. The breakfast was a bit on the sweet side for me, but still good. Cremona is a wonderful town that is not ruined by too much tourism. I would be very happy to stay at this hotel in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Linda and Ron, Florence, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Cremona
The Impero is perfectly located on a beautiful piazza just yards from the Cathedral. Breakfast was especially good, with many choices in every possible food category. We will certainly return.

8/10 Good

Kay, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Big improvements at the hotel. Wi-Fi throughout now and English TV.

8/10 Good

Naira and Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tessie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good value
Big, high-ceilinged room. Dirty-looking carpet. Good selection of TV channels. Large-enough bathroom (but why waste space on a bidet!). Good location, within walking distance of all major attractions. Noisy at night until midnight: lots of bars nearby. 12-minute walk to train station.

6/10 Okay

Franca

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
La struttura è in ottima posizione e ben tenuta, tuttavia la mia camera singola, veramente di dimensioni ridottissime e con un lettino singolo non te l’aspetteresti mai da un 4 stelle. Il letto alla francese con una camera che lo possa ospitare è il minimo per un 4 stelle e consiglierei alla struttura di intervenire in tal senso. La gentilezza e disponibilità del personale hanno compensato la completa delusione della camera.
Stayed 1 night in Mar 2024
Response from Luigi on Mar 19, 2024
Gentilissima,ci spiace che la camera singola da lei prenotata non l'abbia soddisfatta appieno. Le camere singole nella nostra struttura hanno letti singoli ad una piazza, come riportato sul nostro sito e sui portali. Nel caso in cui si volesse alloggiare in una camera con letto francese abbiamo anche quelle come possibilità prenotabile, chiaramente ad un costo diverso dalla camera singola.Siamo felici invece di sapere che il nostro personale abbia reso il suo soggiorno migliore.Cordialmente,Cremonahotels

8/10 Good

Francesco

Traveled with partner
Liked: Cleanliness, staff & service
Posizione eccellente, parcheggio a pagamento vicinissimo. Personale molto cortese, non è un hotel di lusso. Pulizia buona, posizione ottima.
Stayed 2 nights in Dec 2023

10/10 Excellent

Silvio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

TIBOR

Stayed 1 night in Aug 2023

10/10 Excellent

Filippo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima scelta, centralissimo a Cremona
Posizione fantastica a due passi dal duomo e da tanti locali. Ho soggiornato in una camera al 4° piano recentemente rinnovata e veramente bellissima. L'unica pecca e che l'insonorizzazione della camera purtroppo non è ottimale. Prima colazione nella media, ma nulla di eccezionale.
Stayed 1 night in Jul 2023
Response from Hotel Impero on Jul 18, 2023
Gentile Filippo, ringraziamo per la recensioneSaluti

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Impero on Jul 18, 2023
Dear Paul, thanks!Best Regards

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023
Response from Hotel Impero on Jul 18, 2023
Dear Stevethanks!

4/10 Poor

alain

Liked: Staff & service
Disliked: Property conditions & facilities
Le seul avantage hotel très bien placé en centre ville,pas de parking. Chambre meublée très chichement,pas de vue, notre chambre donnée sur une cour intérieure. Petit déjeuner dégueulasse. Ne vaut pas un 4etoiles. 100 euros la chambre très chère pour ce qu elle etait

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel con posizione centrale, servizio alla reception impeccabile camera comoda, ben arredata e pulitissima. Fortemente raccomandato.
Stayed 1 night in Apr 2023

10/10 Excellent

Gilvana

Stayed 1 night in Dec 2022

4/10 Poor

Antonino

Traveled with partner
Disliked: Amenities, property conditions & facilities
Struttura molto vecchia con servizi di un hotel a due stelle . Riscaldamento solo a parete con ventilatore rumoroso . Avrebbe bisogno con urgenza di una bella ristrutturazione. Unica nota positiva : in pieno centro

10/10 Excellent

Shioko

Stayed 1 night in Oct 2022

10/10 Excellent

Hyungkeun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Håvard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell för pengarna
Bra hotell som ligger centralt med torg och massa restauranger precis i närheten! Däremot står det att hotellet har parkering, vilket inte stämmer. Vi blev hänvisad till gatuparkering (som inte var ledig) och fick parkera i ett närliggande parkeringshus. Mycket trevlig personal både i reception och vid frukosten. Stor frukostmatsal så det har inga problem att få bord. Rummet var stort och rent, om än lite gammalt.
Stayed 1 night in Sep 2022

8/10 Good

Francois

Stayed 1 night in Sep 2022