Ratings based on 565 Verified Reviews

3.9 out of 5
80% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2017
The fridge in the room did not work, that is my only critique
Comment from Hotel Management
Dec 18, 2017 by Manager, Hotel Management
We're sorry to read the fridge wasn't working properly and hope you called our Front Desk so we could send a Maintenance Technician to fix it. We hope this doesn't deter you from a future visit to the Land of Love!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel

Posted Dec 11, 2017
With the exception of the room smelling a little damp upon arrival, everything else was great...
Comment from Hotel Management
Dec 13, 2017 by Manager, Hotel Management
We are very happy you enjoyed your stay and found most everything to be great. We're unsure why your room had a damp smell and would like to look into the suite you stayed in so we can address that immediately. Thank you for your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
Nice. Room dark because no window Getting out for air was refreshing
Comment from Hotel Management
Nov 29, 2017 by Manager, Hotel Management
We're glad you enjoyed a nice stay and the privacy of your cozy suite. We hope to see you soon for even more fun!
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Nice getaway...very relaxing.

Posted Nov 15, 2017
Pros: Very romantic
Cons: To have more affordable offers.
It was a nice getaway but due to the weather we really didn't do a lot. I would recommend going in the summer months. It appear that you could do a lot more.
Comment from Hotel Management
Nov 17, 2017 by Manager, Hotel Management
We are happy you found our resort to be very romantic. We're able to provide entertainment all year round, no matter the weather, and offer several indoor activities you can enjoy with either our CXO or at your own leisure. We're also open to suggestions on what new activities you'd like to see added as we continue improving the guest experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from pa

Nice hotel ...

Posted Nov 13, 2017
Lovely experience overall. Beautiful romantic trip. Had an issue with bugs in pool and hot tub not cleaned. Other than that it was great
Comment from Hotel Management
Nov 15, 2017 by Manager, Hotel Management
We are sorry to read you felt your hot tub was not properly cleaned prior to your arrival, as this is not typical of an issue at our resort. We clean all suites prior to every check-in to ensure incoming guests have the cleanest suites possible. We hope to make your next experience absolutely perfect without any issues, as our goal is to give our guests the most romantic experiences possible. We are glad the rest of your experience was enjoyable and romantic and hope we see you soon.
3 out of 5
by A verified traveler

Posted Nov 6, 2017
Its e resort ,the rooms look like Motel rooms , But still it was ok
Comment from Hotel Management
Nov 8, 2017 by Manager, Hotel Management
We're happy you enjoyed your stay and hope we will see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Posted Nov 6, 2017
We had a great time staff was great rooms need to be done over but everything was great
Comment from Hotel Management
Nov 6, 2017 by Manager, Hotel Management
We are glad you had a great time and found our staff to be helpful and accommodating during your stay. We look forward to your next visit to the Land of Love!
3 out of 5
Recommended
for Everyone
by A verified traveler from Grafton Ontario

ANNIVERSARY WEEKEND

Posted Oct 23, 2017
Went here for our 20 th anniversary away as we were married in the Poconos . Hotel is dated ....but was satisfactory Where else could you get a room with a pool ....heart shaped tub and round bed all in the room
Comment from Hotel Management
Oct 23, 2017 by Manager, Hotel Management
We're happy you had an enjoyable stay at our resort and truly enjoyed your unique, in-suite amenities. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from old forge, pa

Nice adult getaway

Posted Oct 20, 2017
Nice adult getaway. Lots of fun activities on site. Had a nice stay
Comment from Hotel Management
Oct 23, 2017 by Manager, Hotel Management
We're pleased your overall stay was tons of fun and you enjoyed the activities. We look forward to making your next visit even better!
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 20, 2017
Had a great time there celebrating our 5th year anniversary. Loved the room.
Comment from Hotel Management
Oct 23, 2017 by Manager, Hotel Management
Congratulations on the anniversary! We're excited to see you had a great time celebrating your romance at our resort. We hope to see you again for your 6th anniversary!