Ratings based on 499 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2017
We had a great time, it was an unforgettable day. I recommend. To all who can go to spend quiet time with their partner. This hotel is the solution
Comment from Hotel Management
Apr 17, 2017 by Manager, Hotel Management
Wow- we're so happy to read your stay was unforgettable and you had such a great experience!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort with great services

Posted Mar 23, 2017
It's a time capsule for sure but friendly and knowledgeable staff. Had a great time there.
Comment from Hotel Management
Mar 24, 2017 by Manager, Hotel Management
We're so happy you enjoyed the service of our staff and had a great time here! We hope we'll see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn NY

We had a blast

Posted Mar 7, 2017
Rooms are clean, lots of room, we haf a private pool which was great, we had a nice size heart jaccuzi, only a few suggestions (one) steps for the jaccuzi... we felt like two 80 year old people getting in and out of it (two) a lock for the bathroom would be nice (Three) All inclusive should include liquor or at least sell that option as an upgrade when you first check in, I wouldn't mind paying a little extra to had everything all inclusive
Comment from Hotel Management
Mar 8, 2017 by Manager, Hotel Management
Nothing beats having a total blast during your romantic getaway. We're glad you really enjoyed your time here. The only reason we don't have an all-inclusive option for liquor is due to state laws requiring a Gaming License, typically reserved for a casino.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2017
Had a great time. Nothing else like it in the area. The pool and jacuzzi in the room was really nice. The bed was also very comfy.
Comment from Hotel Management
Feb 12, 2017 by Manager, Hotel Management
We're thrilled to read you had a great time and enjoyed your in-suite pool, jacuzzi, and bed! We look forward to seeing you back in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
Really fun experience, stayed at the champagne suit and it was very romantic.
Comment from Hotel Management
Feb 8, 2017 by Manager, Hotel Management
We're happy you had a really fun experience and enjoyed a romantic stay in a Champagne Tower Suite!
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Feb 7, 2017
Resort needs improvement bath rooms swimimpool and afew more things needed to be updated apart from that it is a wonderful resort . This is my third time staying in this resort i love it
Comment from Hotel Management
Feb 8, 2017 by Manager, Hotel Management
We're so happy to read you love our resort and find it to be wonderful each time you visit. We'll continue working on making sure suites are clean and in full working order for our guests. We hope to see you back a 4th time!
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Jan 21, 2017 on Orbitz
Nice hotel , very good comedy show!!!! Nice room has jacuzzi and privet pool!!!
Comment from Hotel Management
Jan 25, 2017 by Manager, Hotel Management
Sounds like everything was nice! Thank you for the kind words!
4 out of 5
Recommended
for Couples
by A verified traveler from Baltimore

Romantic setting -- great for couples.

Posted Jan 16, 2017 on Orbitz
Pros: Romantic and fun -- couple only.
Cons: Dining options were limited and overpriced.
Location: Wooded resort in the hills of eastern Pennsylvania. Ski resorts and casinos nearby.
Interesting resort located in central-eastern Pennsylvania. Spacious suite included its own Jacuzzi, fireplace, and mini-swimming pool.
Comment from Hotel Management
Jan 18, 2017 by Manager, Hotel Management
We're glad you had a great time and enjoyed the romantic atmosphere we offer as well as the in-suite amenities. We hope to see you back soon!
2 out of 5
by A verified traveler

This place has potential, but was a let down

Posted Jan 13, 2017 on Orbitz
Pros: I liked the room. It was clean and spacious. The pool and jacuzzi tub were enjoyable.
Cons: The food and entertainment was a letdown.
Location: There are a lot of activities to do year-round. The Poconos is a beautiful place.
I came to the hotel to getaway with my wife for a weekend. We just got married and only had time for a quick retreat. It was a cold weekend, and we really didn't have any want to leave the room much. We looked forward to the pool and jacuzzi tub in the room and to room service. When we got there, they forgot to leave chocolate in our room (for newlyweds). There was also a light that was broken in our room that they couldn't fix because they didn't have the right bulb in stock. We were surprised that they had no option for breakfast in bed (they used to do this a few years ago). And the food they served was sickening. There wasn't much variety, it wasn't prepared well, and the portions for off. For example, I had a pasta dish with shrimp in it. It came out as a gigantic plate of pasta drenched in cheese with - I'm not joking - three medium sized shrimp. The entertainment was also pretty lame. We didn't even bother to see any of the shows, but we did attend a happy hour where the 'CXO' and a DJ was trying to get people up and moving. If it weren't for a copious amount of alcohol, we wouldn't have stayed for that either. Bottom line is that you could rent your own private cabin in the Poconos with a hot tub and go out for fine dining every night for a fraction of the cost. It's really not worth the money.
Comment from Hotel Management
Jan 16, 2017 by Manager, Hotel Management
While we're glad you liked the room, we're sorry you rated the entertainment as a "let down" despite not going to see any of the shows. We'll share your feedback with the manager.
5 out of 5
by Cory

Nice getaway.

Posted Jan 3, 2017 on Hotels
This hotel has great amenities. The staff was friendly and the grounds are very clean. They make in room dining affordable at many hours. The entertainment is included, and was great.
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
We're very happy to read you found our staff friendly, resort clean, and you enjoyed the amenities, food, and entertainment. We hope to see you back soon!