Ratings based on 564 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bigroom

Posted Jun 2, 2018
Nice Staff and convienent location extremly close dining and Highway axcess!!
Comment from Hotel Management
Jun 4, 2018 by General Manager, Hotel Management
Thank you for taking the time out to provide feedback on your recent stay with us. We are very pleased to see that you enjoyed your stay with us. We are always delighted to know that our guests enjoys their stay with us for we strive on a daily basis to make sure that we meet and exceed our guests’ expectations. We hope to have the pleasure of serving you again in the very near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place for overnight

Posted May 27, 2018
We had a hobby event in town and this was close by. We checked in easily, late in the evening. The breakfast was very good and kept up nicely by the attendant. All staff we interacted with was friendly and helpful.
Comment from Hotel Management
Jun 4, 2018 by General Manager, Hotel Management
Thank you for choosing to stay with us, it was our pleasure serving you. We hope to have the pleasure again real soon. Ashield Forbes General Manager
5 out of 5
by A verified traveler

Posted May 21, 2018
Comment from Hotel Management
May 28, 2018 by General Manager, Hotel Management
Dear Anonymous: Thank you for taking the time out to provide feedback on your recent stay with us. We are very pleased to see that you enjoyed your stay with us. We are always delighted to know that our guests enjoys their stay with us for we strive on a daily basis to make sure that we meet and exceed our guests’ expectations. We hope to have the pleasure of serving you again in the very near future. Sincerely, Ashield Forbes General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Wildwood, MO

Nice comfortable place to stay

Posted Apr 30, 2018
Pros: It was quiet, comfortable and convenient in regards to the event that we attended.
Cons: We had a litte problem with the room keys but not a big deal.
Location: Nearby restaurants and many kinds of stores such as Walgreens, Walmart, and various places to shop.
A pretty good breakfast and very comfortable beds.
Comment from Hotel Management
Apr 30, 2018 by Ashield Forbes, Hotel Management
Dear Revjmars: Thank you for taking the time out to provide feedback on your recent stay with us. We are very pleased to see that you enjoyed your stay with us. We are always delighted to know that our guests enjoys their stay with us for we strive on a daily basis to make sure that we meet and exceed our guests’ expectations. We hope to have the pleasure of serving you again in the very near future. Sincerely, Ashield Forbes General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice hotel

Posted Apr 1, 2018
Nice hotel overall but there is always room for improvement! Someone threw up in the elevator and the staff placed a towel over until housekeeping came and the pool area had food around and it caused ants to come. Also there was used towels around the pool. Pretty quiet hotel considering it was spring break for CPS students.
Comment from Hotel Management
Apr 3, 2018 by Ashield Forbes, Hotel Management
Dear Tainesha; Thank you for taking the time out to provide some feedback about your stay with us. I have brought your concerns to my department heads and I can assure you that we have since addressed those issues. We hope you will come and stay with us again soon. Ashield Forbes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Ministerial Internetary

Posted Mar 31, 2018
Staff was great. Prompt service. My stay was relaxing and comforting. Pool was warm enough to take a swim... enjoy
Comment from Hotel Management
Apr 3, 2018 by Ashield Forbes, Hotel Management
Thank you for choosing to stay with us, it was our pleasure to have served you. We hope that we will have the pleasure again real soon. Ashield Forbes General Manager
4 out of 5
by A verified traveler

Posted Mar 19, 2018 on Hotels
The room was great except being across from the pool. We could hear everyone talking and coming and going while we tried to sleep. The room was clean and the staff were friendly.
Comment from Hotel Management
Apr 3, 2018 by Ashield Forbes, Hotel Management
Dear Elisha; It was a pleasure have you stay with us, we hope to have the pleasure of serving you again real soon. Ashield Forbes General Manager
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Mar 17, 2018 on Hotels
Comment from Hotel Management
Apr 3, 2018 by Ashield Forbes, Hotel Management
Thank for sharing your feedback about your stay with us, we appreciate that you totally enjoyed your stay. We hope to have the pleasure again real soon. Ashield Forbes General Manager
2 out of 5
by A verified traveler

Posted Mar 13, 2018
Had some problems with house keeping, had them change the bedding upon arrival. Another night after returning to my room at 9 pm found house keeping had not been there at all. Bed unmade Towels & toiletries unreplenished. Also elevator needs maintenance lots of noise and vibration.
Comment from Hotel Management
Mar 15, 2018 by Clairsa, Hotel Management
Dear Lee, Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. I have shared your comments with the staff and we’re confident that the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we hope to have you again soon. Front Office Manager Clairsa Morris
5 out of 5
Recommended
for Everyone
by A verified traveler from Jupiter, FL

Posted Mar 5, 2018
Pros: Location
Location: Plenty of restaurants and shopping within walking distance.
Great Breakfast. Staff was very friendly and accomodating.
Comment from Hotel Management
Mar 6, 2018 by Ashield Forbes, Hotel Management
Thank you for taking the time out to provide feedback on your recent stay with us. We are very pleased to see that you enjoyed your stay with us. We hope to have the pleasure of serving you again in the very near future. Sincerely, Ashield Forbes General Manager