Ratings based on 88 Verified Reviews

3.5 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Chadron NE

Nice Hotel close to the college.

Posted Jun 23, 2017
Pros: That it was clean and close to the college.
Location: The hotel was close to restaurants and the college.
It was clean and had good air conditioning so the room was nice and cool.
Comment from Hotel Management
Jun 26, 2017 by sunny, Hotel Management
Subject: Your recent stay at super 8 crete Dear Lewis Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, sunny General Manager super 8 crete
4 out of 5
by chrlotte

deont desk

Posted May 14, 2017 on Hotels
Front desk could be better trained
Comment from Hotel Management
May 16, 2017
Subject: Your recent stay at super 8 crete Dear Ron Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, sunny General Manager super 8 crete
1 out of 5
by A verified traveler from US

No refund trying to cancel 1 hour after booking

Posted May 12, 2017
Made reservation for our anniversary. My mother inlaw showed up to watch the kids but passed out before we left. I call the hotel and was told this had to go through Expedia. Called Expedia amd was told theu would try to work it out with the hotel. I was called back and told they couldn't get ahold of the hotel and had to file a claim on it and i would be notified within 3 hours. I did not here till 3 days later that the hotel refused the refund and I was obviously a no show for the room.
Comment from Hotel Management
May 15, 2017 by sunny, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Sun City, Calif.

Close to University

Posted May 8, 2017
The staff was very friendly and helpful. I had a medical emergency and the staff went out of their way to help and make me comfortable. Very caring.
Comment from Hotel Management
May 10, 2017 by sunny, Hotel Management
Subject: Your recent stay at super 8 crete Dear Janice Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, sunny General Manager super 8 crete
2 out of 5
by A verified traveler from Sun City, California

Needs help

Posted May 3, 2017
Pros: There are two hotels in Crete, Nebraska and this is the better of the two.
Cons: I think management could use some customer service training and I think the owners could better supply the hotel with basic needs.
Location: It is very close to Doan University.
Checked in and had two rooms reserved(after cancelling one room a week prior) and they insisted I had 3 rooms reserved. I then had a medical emergency and was taken by ambulance to the hospital from the front desk where I was still signing into the hotel. My daughter who was the occupant of the second room returned that night from the hospital and took a shower only to find No towels and 4 wash cloths. She requested 2 towels and they insisted she had towels, which she didn't. The next morning she asked the maid if she could have 2 towels which the maid gave her. My daughter came to visit me in my room and my husband gave her 2 more towels as we had 4 because my husband had asked the maid for 2 towels to give to my daughter but we had no washcloths. My daughter takes at least 2 showers a day. sometimes more and her husband was occupying the room as well. The manager saw her with our 2 towels and asked how many towels she had now and she told him 4. She told him to come search her room if he didn't believe her and he did!! Our room had 4 towels and no washcloths. The management seem to be new at their jobs and at times were friendly and at times they were just plain rude. Our grandson goes to college there and we are from California so we don't visit often but this time there were several school functions that we were there to attend, that and the fact of my sudden illness and then to be questioned on our honesty and their unprofessional handling was very disturbing.
Comment from Hotel Management
May 5, 2017 by sunny, Hotel Management
Subject: Your recent stay at super 8 crete Dear Ron Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, sunny General Manager super 8 crete
3 out of 5
Recommended
for Everyone
by A verified traveler

Overall nice

Posted Apr 3, 2017
Front desk didn't welcome me. Breakfast ok. Building right near railroad tracks. Turned on a/c/ heating unit fan only for some white noise to help.
Comment from Hotel Management
May 6, 2017 by sunny, Hotel Management
Subject: Your recent stay at super 8 crete Dear Ron Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, sunny General Manager super 8 crete
3 out of 5
Recommended
for Everyone
by A verified traveler from middleofnowhere, co

Good hotel

Posted Mar 28, 2017
Good place to stay if you are just passing through! Beds aren't real comfortable but staff is excellent!! They will help you any way they can!
Comment from Hotel Management
May 7, 2017 by sunny, Hotel Management
Subject: Your recent stay at super 8 crete Dear Ron Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, sunny General Manager super 8 crete
3 out of 5
by Edward

Rooms need updated

Posted Mar 21, 2017 on Hotels
The lobby and breakfast area are very nice and clean. Unfortunately it stops there. The linoleum in our bathroom was peeling pretty significantly. I have higher expectations for a hotel in the Wyndham family.
Comment from Hotel Management
May 15, 2017
Subject: Your recent stay at super 8 crete Dear Edward Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, sunny General Manager super 8 crete
2 out of 5
by John

You're on your own!

Posted Mar 21, 2017 on Hotels
Left a wake up call for 7 A.M. that never happened. Hence we missed out on the free breakfast or we would have been late for our appointment. Had to use phone at front desk in order to check-in. Would have been nice had someone at anytime been manning the front desk for assistance. Will stay somewhere else next time due to lack of personal service.
Comment from Hotel Management
May 15, 2017
Subject: Your recent stay at super 8 crete Dear John Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, sunny General Manager super 8 crete
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 12, 2017 on Hotels