Looks great, but fails to deliver.
Posted Oct 15, 2013 on Hotels
As we were only staying one night we booked a "Superior" room in what looks like, and in fairness, is a very attractive building. The room was large, comfortable and had a super king bed so everything looked good. Then the rain started. Now it gets rather wet and windy on the North Norfolk Coast but we didn't expect the rain to come in the top of the window in a "superior" room - let the Chinese Water Torture begin! We told the staff about this and were given some towels to put on the window ledge and told that "All the rooms are like that - it’s an old building!". It's just over 100 years old, so not that old, after all, The Tower of London has windows that fit!
We went out for a walk and got rather wet - time for a hot bath. No hot water. Enough was enough - we asked what could be done and we were transferred into a smaller room down the corridor with a smaller bed, etc., but at least the windows didn't leak! The water was only tepid. We waited an hour - still cold. It was cold in the morning too so we packed and left for home without sampling breakfast, so we can't comment on that. We were really looking forward to a bit of luxury but this place was a joke.
Top tip to the owners: more hot running water in the pipes and less cold running water down the walls!