Ratings based on 135 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from East Hartford, CT

Pleasant Stay in an Unexpected Snowstorm

Posted Jan 9, 2017 on Orbitz
I was trapped in a snowstorm on my way to work and I had no choice but to stay overnight at a hotel. I had the option of a motel across the street and the courtyard, so my choice was a given. I booked through Orbitz in the parking lot and walked through the entrance to check in. Both of the young ladies at the desk were friendly and check-in was a breeze. The hotel has three floors and I was on the first floor in room 111. Location: The hotel is easy to find, located right off 91. It is in a lot with a chili's right next door, fast food places right across the street, Mobil across the street and a 24 hour Walmart two minutes down the street. It was extremely convenient to get anywhere. Hotel lobby/first impression: As you walk into the hotel, there is a sitting area with a fireplace. It was very welcoming and cozy. As you make your way to the left, there are two public computers and a printer that you're welcome to use. There is also The Bistro, which is the hotel's restaurant. It isn't super fancy, but more so a place where you could grab something to go or sit and eat. They serve breakfast, lunch, beer and wine, oh and did I mention, Starbucks? :) Mini shop: Adjacent to the check-in desk is a mini shop with essentials and snacks. I was unprepared for my night stay and the snow was so bad that I couldn't get to Walmart. I was able to buy contact lens solution, deodorant, and a toothbrush. There are snacks, a microwave available to warm up food, and wine/beer. The hotel ma
3 out of 5
by A verified traveler

Poor value fro th eprice point.

Posted Dec 18, 2016 on Hotels
They have a Starbucks so no complementary coffee in the
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2016 on Hotels
5 out of 5
by A verified traveler

Clean and nice

Posted Dec 10, 2016 on Hotels
Internet terrible.
5 out of 5
by A verified traveler

Covienent and clean

Posted Nov 13, 2016 on Hotels
Amazing staff and hospitality
2 out of 5
by A verified traveler

No breakfast and half a TV

Posted Nov 5, 2016 on Hotels
The building is old but in fine condition, just like most hotels around this town. But there are two things I didn't enjoy. First, no complimentary breakfast even with the room rate is higher than average. Second, they disabled many functions on the TV in the rooms including input, so you can't watch your own laptop, movie, or play game console by connecting them to the TV. You have to either watch their choice of channels, or rent a movie. And when I asked the front desk manager if the purpose of this is to make guests to rent movies if they want any kind of indoor entertainment, he answered "yes". I've traveled to several hotels around Cromwell and Middletown and this is the only one that practice a dick move to margin their profit over customer's experience, yet their on hold phone message says "we know the little details make differences." You can surely find a cheaper hotel in this area, with almost same condition and facilities, and the room comes with breakfast and a fully functioning TV.
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Convenient

Posted Oct 10, 2016
Easy access to a soccer tournament. Though the hotel was to capacity, it was quiet and convenient
4 out of 5
by A verified traveler

Good stay

Posted Oct 3, 2016 on Hotels
I would stay here again for sure. The only thing I would say is that when taking a shower the tub drain was super slow causing the tub to fill with water and the water pressure was not great.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 30, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
Elevator was broken. Only a 3 story but 1st floor was on parking lot. Room was spacious and clean.