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The property was fine and clean the night desk lady was super nice but the man then checked me in seemed annoyed that I was there lol. Maybe he was having a bad day but he was rude
First time in Crossville TN. I have stayed at Super 8 before in other states I was pleasantly surprised at how clean the outside and room were. Friendly staff, restaurants close by will definitely will stay here again if I travel to Crossville again.
We were looking for a place to sleep for three nights while were attending an event in Crossville. Once again Super 8 did the trick. For a reasonable price we got a clean room, working AC, a comfortable bed, and a secu
The worker Alexis mixed up two reservations, then blamed it on the guests. I had booked two rooms for vendors working at my daughter’s wedding. Alexis mixed up the rooms & was extremely rude bc i used a third party to book. I even stopped by & wrote them down on paper before the vendors checked in & had it on my hotel app. She told me she wouldn’t help me bc i was rude. I became rude after she was rude to me to begin with. I will be calling Wyndham to report her.
A quiet clean facility with a good breakfast, close to the National park areas. Be sure to look for Ozone Falls when you are there, 10 minute drive and 15 strenuous hike that was worth it.
Nice quiet clean motel, easy check in, big bathroom, comfy bed, nice pool and has elevator good location to restaurants and a store and close to down town, My first time staying here.
Thank you Terry, for making Super 8 by Wyndham a part of your travel plans and for sharing your review of our hotel. We are happy to hear you were pleased with our accommodations and earned such a high rating from you! We look forward to hosting you again the next time you visit our area! Have a great day!
The worker was friendly. Clean and quiet place to stay. Bed was comfortable. I would stay there again.
Laurie
Stayed 1 night in Aug 2023
Response from Management on Aug 27, 2023
Thank you Laurie, for your kind review of our hotel! We love hearing our guests were pleased with our staff and accommodations! We hope you will make Super 8 by Wyndham a part of your travel plans again the next time you visit our area! Have a wonderful day!
Despite the reviews that was about this hotel; it actually was very good. Other then the pool wasn’t open which is why we booked it(nothing was mentioned online until I called the day before) the beds were very comfy; the room was very clean. The ladies in the front desk morning & afternoon were so sweet! They even let us check in 30 minutes early. The breakfast for a free breakfast was really decent. You could make your own waffles with my daughter loved, couple cereals, couple drink options & some danishes. For a free breakfast I’m not sure why people complain on the reviews. The rooms only came with 2 pillows on each bed so I went down and asked for extra pillow; they only had one extra they said; so I’m not sure. It was dated. But very clean. The air worked. And beds were very comfortable again. I would book again.
Verified traveler
Stayed 2 nights in Aug 2023
Response from Management on Aug 16, 2023
Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and would like to thank you for making Super 8 by Wyndham part of your travel plans! We look forward to seeing you again on your next visit to our area!
8/10 Good
Pamela
Aug 15, 2023
Cold cereal for breakfast, few options.
Pamela
Stayed 1 night in Aug 2023
8/10 Good
Ronnie
Aug 8, 2023
Ronnie
Stayed 1 night in Aug 2023
6/10 Okay
Karla S
Traveled with partner
Aug 7, 2023
Liked: Cleanliness, staff & service
The breakfast had very limited options. The decor was drab and dated. The front desk person was friendly and efficient. Our room and bathroom was clean.
Karla S
Stayed 1 night in Aug 2023
Response from Management on Aug 16, 2023
Thank you Karla, for taking the time to review your stay at Super 8 by Wyndham. We appreciate your feedback as it helps us to identify the areas we need to work on to improve our guest experience. We hope you will consider giving us another chance to impress you on your next trip to the area. Have a great day!
6/10 Okay
Stacy
Traveled with family
Aug 7, 2023
Just okay
We stayed here last year and was pleased. This year the pool was closed and our room smelled musty or like smoke. We went and bought a scented candle just so our room would smell better. We stayed two nights and when our room was cleaned they did not even empty the trash cans. No one was around at the front desk when we checked out. Also the price of the rooms were increased this weekend due to the 127 yard sale which I do not think is right. It cost us $450 to stay two nights at a hotel without a pool even.
Stacy
Stayed 2 nights in Aug 2023
Response from Management on Aug 16, 2023
Thank you, Stacey for taking the time to let us know about your stay at Super 8 by Wyndham. It sounds like there were some negative issues experienced during your visit with us. We would have certainly been happy to take care of any issues during your stay, had we been made aware of any problem.We apologize for not informing you before your arrival that our pool was closed for the season but as that was due to a leak somewhere in the system, which caused mechanical failure of the pump, it wasn't something we had planned for and had no way of predicting was going to happen or how long it would take to fix. We now know it will be a lengthy repair and have chosen to close the pool for the remainder of the season. We regret that your experience with us was anything less than perfect and hope you will give us another chance to host you on your next visit to our area.