Property amenity

Reviews of Super 8 by Wyndham Crossville TN

2 out of 5
Super 8 by Wyndham Crossville TN
2543 E 1st St, Crossville, TN

Reviews

8.4

Very Good

Rating 10 - Excellent. 385 out of 845 reviews" "
Rating 8 - Good. 312 out of 845 reviews" "
Rating 6 - Okay. 89 out of 845 reviews" "
Rating 4 - Poor. 35 out of 845 reviews" "
Rating 2 - Terrible. 24 out of 845 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was fine and clean the night desk lady was super nice but the man then checked me in seemed annoyed that I was there lol. Maybe he was having a bad day but he was rude
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Jamie

Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Nov 2023

6/10 Okay

Marilyn

Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled very clean. Not covered up by room deoderizers. Great staff. Veru friendly.
Stayed 1 night in Oct 2023

8/10 Good

Fred

Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable
Stayed 1 night in Oct 2023

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Breakfast was disappointing. Sparsest I have seen.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Buddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice and clean. Front desk had stepped away from desk when we checked out and was unable to get a receipt.
Stayed 1 night in Oct 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable- friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

MAnish

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
First time in Crossville TN. I have stayed at Super 8 before in other states I was pleasantly surprised at how clean the outside and room were. Friendly staff, restaurants close by will definitely will stay here again if I travel to Crossville again.
Stayed 4 nights in Oct 2023

8/10 Good

Justin

Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lee and other stuff were great
Stayed 4 nights in Sep 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in good condition. Clean. Staff was friendly. Room was quiet. Breakfast is minimal. It was good value for the price. I would stay again.
Stayed 1 night in Oct 2023

8/10 Good

Leeann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Russell

Stayed 1 night in Sep 2023

10/10 Excellent

Shelley

Stayed 2 nights in Sep 2023

10/10 Excellent

Neil W.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 1 night in Sep 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for the $
Stayed 1 night in Sep 2023

8/10 Good

Judy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place to sleep for three nights while were attending an event in Crossville. Once again Super 8 did the trick. For a reasonable price we got a clean room, working AC, a comfortable bed, and a secu
Stayed 3 nights in Sep 2023

2/10 Terrible

Emily

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Front desk worker was rude
The worker Alexis mixed up two reservations, then blamed it on the guests. I had booked two rooms for vendors working at my daughter’s wedding. Alexis mixed up the rooms & was extremely rude bc i used a third party to book. I even stopped by & wrote them down on paper before the vendors checked in & had it on my hotel app. She told me she wouldn’t help me bc i was rude. I became rude after she was rude to me to begin with. I will be calling Wyndham to report her.
Stayed 1 night in Sep 2023

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
The pillows were not supportive/big enough and the mattress was extremely uncomfortable. Other than that it was a fine hotel.
Stayed 1 night in Sep 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet clean facility with a good breakfast, close to the National park areas. Be sure to look for Ozone Falls when you are there, 10 minute drive and 15 strenuous hike that was worth it.
Stayed 1 night in Sep 2023

10/10 Excellent

helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and friendly helpful staff
Stayed 1 night in Sep 2023

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Kenneth

Liked: Property conditions & facilities
Was a good place to stay clean and quite
Stayed 3 nights in Sep 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Room comfort
don't sleep in room by pool
Room was fairly clean but smelled very strongly of chlorine. was also very humid.
Stayed 1 night in Sep 2023

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Virginia

Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great price
Very clean, large room, great comfortable bed, nice staff and breakfast. Very quiet and had a large bathtub
Stayed 1 night in Sep 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was Closed on Labor Day. Everything else was great
Stayed 2 nights in Sep 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet clean motel
Nice quiet clean motel, easy check in, big bathroom, comfy bed, nice pool and has elevator good location to restaurants and a store and close to down town, My first time staying here.
Stayed 1 night in Aug 2023

8/10 Good

Riciero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

TERRY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in. Clean room. Quiet area
Stayed 1 night in Aug 2023
Response from Management on Aug 27, 2023
Thank you Terry, for making Super 8 by Wyndham a part of your travel plans and for sharing your review of our hotel. We are happy to hear you were pleased with our accommodations and earned such a high rating from you! We look forward to hosting you again the next time you visit our area! Have a great day!

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worker was friendly. Clean and quiet place to stay. Bed was comfortable. I would stay there again.
Stayed 1 night in Aug 2023
Response from Management on Aug 27, 2023
Thank you Laurie, for your kind review of our hotel! We love hearing our guests were pleased with our staff and accommodations! We hope you will make Super 8 by Wyndham a part of your travel plans again the next time you visit our area! Have a wonderful day!

10/10 Excellent

Pamela

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite the reviews that was about this hotel; it actually was very good. Other then the pool wasn’t open which is why we booked it(nothing was mentioned online until I called the day before) the beds were very comfy; the room was very clean. The ladies in the front desk morning & afternoon were so sweet! They even let us check in 30 minutes early. The breakfast for a free breakfast was really decent. You could make your own waffles with my daughter loved, couple cereals, couple drink options & some danishes. For a free breakfast I’m not sure why people complain on the reviews. The rooms only came with 2 pillows on each bed so I went down and asked for extra pillow; they only had one extra they said; so I’m not sure. It was dated. But very clean. The air worked. And beds were very comfortable again. I would book again.
Stayed 2 nights in Aug 2023
Response from Management on Aug 16, 2023
Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and would like to thank you for making Super 8 by Wyndham part of your travel plans! We look forward to seeing you again on your next visit to our area!

8/10 Good

Pamela

Cold cereal for breakfast, few options.
Stayed 1 night in Aug 2023

8/10 Good

Ronnie

Stayed 1 night in Aug 2023

6/10 Okay

Karla S

Traveled with partner
Liked: Cleanliness, staff & service
The breakfast had very limited options. The decor was drab and dated. The front desk person was friendly and efficient. Our room and bathroom was clean.
Stayed 1 night in Aug 2023
Response from Management on Aug 16, 2023
Thank you Karla, for taking the time to review your stay at Super 8 by Wyndham. We appreciate your feedback as it helps us to identify the areas we need to work on to improve our guest experience. We hope you will consider giving us another chance to impress you on your next trip to the area. Have a great day!

6/10 Okay

Stacy

Traveled with family
Just okay
We stayed here last year and was pleased. This year the pool was closed and our room smelled musty or like smoke. We went and bought a scented candle just so our room would smell better. We stayed two nights and when our room was cleaned they did not even empty the trash cans. No one was around at the front desk when we checked out. Also the price of the rooms were increased this weekend due to the 127 yard sale which I do not think is right. It cost us $450 to stay two nights at a hotel without a pool even.
Stayed 2 nights in Aug 2023
Response from Management on Aug 16, 2023
Thank you, Stacey for taking the time to let us know about your stay at Super 8 by Wyndham. It sounds like there were some negative issues experienced during your visit with us. We would have certainly been happy to take care of any issues during your stay, had we been made aware of any problem.We apologize for not informing you before your arrival that our pool was closed for the season but as that was due to a leak somewhere in the system, which caused mechanical failure of the pump, it wasn't something we had planned for and had no way of predicting was going to happen or how long it would take to fix. We now know it will be a lengthy repair and have chosen to close the pool for the remainder of the season. We regret that your experience with us was anything less than perfect and hope you will give us another chance to host you on your next visit to our area.