Excellent experience in every way
Posted Jan 22, 2014 on Hotels
My husband and I couldn't have been more pleased with our 1-bedroom villa that was upgraded at no additional cost to a 1-bedroom delux just for asking when we checked in. We arrived at 10:30 am because we were in town early. Check in isn't officially until 4 pm, but the assistant at the front desk let us go ahead and check in because our unit was ready. When we arrived at our villa, two houskeeping personnel met us there to make sure we were happy with the cleanliness. It was PERFECT! Large, full kitchen, gas fireplace, Jacuzzi, beautifully decorated, clean, smelled fresh, and even had a gorgeous woodsy view from the deck just off the living room. We couldn't have asked for a better experience. We will be back and have already recommended others to stay at this resort. We were in town to see a play at the Cumberland County Playhouse in Crossville, TN. This property is an easy 10 minute drive away.