Ratings based on 1,403 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from İstanbul
5 starPosted Jan 22, 2018
Very clean, clean showers very helpfull staf. Great breakfast buffet. GREAT locatıon and transportation. Will come back.Thank you expedia.
for Everyoneby A verified traveler from Fort Lauderdale, Florida
Warm and welcomingPosted Dec 18, 2017
Checking in was easy. The staff was very helpful and attentive. The room was comfortable and I like the fact that breakfast was provided every morning. There is also a bar and restaurant on site which is cool and the hotel is right in the middle of everything and anywhere you might want to go.
for Everyoneby A verified traveler from eastbourne
Convenient for central CroydonPosted Dec 12, 2017
Stayed one Night only. Secure multi-storey carpark opposite.
for Everyoneby A verified traveler from Peterborough
Nice hotel - convenient for most central areas.Posted Dec 10, 2017
We stayed overnight for a Boxpark event. Hotel was really convenient for this. Also very close to East Croydon train station and shopping centre.
by A verified traveler
Posted Dec 3, 2017
Really good place. Rooms perfect for the size and breakfast really good.
by A verified traveler from calgary
Crap hotelPosted Nov 28, 2017
Terrible, worst ever will never book again Worst customer service recovery. Poor management only interested in squeezing another buck out of guests.
for Everyoneby A verified traveler from Los Angeles
Convenient, great servicePosted Nov 15, 2017
Pros: Staff and breakfast.
Cons: micro-fridge in the room would be nice.
Location: Across from train station, and grocery store. very convenient to Gatwick airport.
We stayed at this hotel the night before flying out of Gatwick. Perfect location for airport access. Rooms are small, but perfectly appointed. Staff was incredibly helpful, even asking about my Hilton points membership status and offering to look up my number for me so that I could get credit for my stay. Fantastic customer service. Delicious hot breakfast included with the room. Terrific place to stay!
for Everyoneby A verified traveler
Posted Nov 12, 2017
Nice room and the staff very frindly. It is very close to Croydon town Center. The room was clean and very comfortable, I will recommend friends to stay at the hotel. Also next visit I will book again as I was please with the room and the staff.
by A verified traveler from York
Location goodPosted Oct 30, 2017
The hotel was easy to find but the parking was across the road at £16 per 24hrs no discount given The room we stayed in was small for 3 people but very clean Breakfast was good but the staff were under pressure on Saturday and their customer service let them selfs down I would have liked to see other rooms to judge to go back
by A verified traveler
Disappointing and uncomfortablePosted Oct 24, 2017
The bedroom was so small, not much room between the bed and the wall. The main bed was so uncomfortable, as was the sofa bed. There were 3 of us staying in the room but only 2 large towels. Limited food choice for dinner if you are trying to lose weight, only option was a side salad. Very disappointing, although the shower was really lovely.