Ratings based on 1,599 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 21, 2018
Loved this hotel. I am a travel agent and needed to book a room at the last minute due to flight cancelation. This hotel is conveniently located 1 block from the metro that takes you to the airport. Hotel itself is very nice, the staff was excellent and our room was very nice and the bed was SO comfortable. It was like sleeping in a pillow! Bar had very good beer and drinks and food at reasonable prices. If I ever need to stay by the airport - I will stay here again!
5 out of 5
by A verified traveler

Posted May 21, 2018
Comment from Hotel Management
May 22, 2018 by Guest Relations Manager, Hotel Management
Dear Guest, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at the Crystal Gateway Marriott. Aliysa Damon, Guest Relations Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2018
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2018
5 out of 5
by A verified traveler from DC

Posted May 14, 2018
Upgraded to a jr. suite. Love it!
Comment from Hotel Management
May 15, 2018 by Guest Relations Manager, Hotel Management
Dear Guest, we are delighted we exceeded your expectations for an outstanding stay at the Crystal Gateway Marriott, and we thank you for sharing your experience with other travellers. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area. Aliysa Damon, Guest Relations Manager
4 out of 5
by A verified traveler

Posted May 14, 2018
not a nice view
Comment from Hotel Management
May 16, 2018 by Guest Relations Manager, Hotel Management
Dear Guest, we are delighted we exceeded your expectations for an outstanding stay at the Crystal Gateway Marriott, and we thank you for sharing your experience with other travellers. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area. Aliysa Damon, Guest Relations Manager
5 out of 5
by A verified traveler

Posted May 14, 2018
excellent hotel!
Comment from Hotel Management
May 17, 2018 by Guest Relations Manager, Hotel Management
Dear Guest, we are delighted we exceeded your expectations for an outstanding stay at the Crystal Gateway Marriott. It’s a pleasure knowing you loved our property and enjoyed with us. We hope to see you again soon. Aliysa Damon, Guest Relations Manager
5 out of 5
by A verified traveler

Posted May 13, 2018
Great, friendly employees; wonderful hotel
Comment from Hotel Management
May 13, 2018 by Guest Relations Manager, Hotel Management
Dear Guest, we are delighted we exceeded your expectations for an outstanding stay at the Crystal Gateway Marriott, and we thank you for sharing your experience with other travelers. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area. Aliysa Damon, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great time in a great place

Posted May 7, 2018
Was there for a Class reunion. Staff went out of theier way to help us; entire staff friendly and helpful.
Comment from Hotel Management
May 8, 2018 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for staying at the Crystal Gateway Marriott. Our entire staff works hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing their efforts. We hope to welcome you again whenever your travels bring you back here. Aliysa Damon, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, excellent staff, great location.

Posted Apr 23, 2018
I loved the access to the underground shoppes, metro, and resteraunts. Excellent staff, great location, extra clean!!
Comment from Hotel Management
May 12, 2018 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. The Crystal Gateway Marriott is the perfect choice for location, space and chic sophistication. It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our city. We look forward to your next visit! Aliysa Damon, Guest Relations Manager