Posted Jun 15, 2016 on Hotels
We made this reservation over the phone, it was supposed to be for two nights. My husband had the attendant repeat that fact, however when we arrived we found only one night was reserved and there was nothing left open. A fact that the male manager was quite rude about stating"can't help you," and when I said I'd look around in the area he said"good luck with that, everything's booked!". He didn't make a my attempt to assist us at all. We had to go a half hour away the next day to find lodging. Not very happy about that.
Comment from Hotel Management
Jul 21, 2016 by General Manager, Hotel Management
I am sorry you felt you were being mistreated. I just was being honest in telling you that because of events in our area the hotels were booked. I hope you will try us again to show you what this hotel and staff have to offer.