Country Inn and Suites Crystal Lake Il
Posted Aug 25, 2015
They had no information in the room or anywhere else on dining, activities, attractions, delivery in the area. When I asked for some they didn't have any. ? One of the women working the desk was outside smoking and there was no one to help us at the desk. The curtains do not close in the room and the sun comes in even if you would not like it to. There was a loud buzzing noise that went on all night and prevented me from sleeping well... I called right after I had made reservations to verify that our room would be the room pictured and they assured me it would be, it was not. My son had to sleep in the bed with us because the pull out bed was at the other end of the suite instead of being right next to the bedroom.
I was not pleased with our stay.