ANTS and musty smell
Posted Oct 31, 2016
I am not one of these people that leave bad reviews. Im a pretty positive person and very flexible. And in their defense, I had read some reviews about this "musty smell" of this old hotel... it almost sounded kinda romantic, knowing that this is an old building etc... but the mustiness combined with the ants and the fact that we had our 5 week old baby with us, made even me feel bothered by the condition of this hotel.
THE MUSTINESS - well the smell was pretty STRONG in our room, too strong to be romantic. But ok, reviews had warned us. We tried to kill it with the AC cranking it up. But that scent was strong.
THE ANTS - The thing that really bothered me were the ants. Ants in the bathroom. Don't leave your toothbrush out. God forbid you're a new mom with a breast pump, they will climb all up in there. I noticed that the hard way when I was pumping in the dark to keep my baby and husband asleep, and then realized that I had been covered in ants. Over our two nights there, the ants spread everywhere. From the bathroom to the beds. On my baby. Into our bags. They are tiny little ants and they are fast. I couldn't wait to check out.
The front desk merely ASSURED ME that the NEXT person would not be staying in this room until pest control would get to the room. Really? What do I care about the next person, seriously CUSTOMER SERVICE. Offer the customer SOMETHING to turn their experience around. An apology, a small discount, a meal, SOMETHING... disappointing...