Ratings based on 42 Verified Reviews

3.5 out of 5
57% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from VENEZUELA

Very good choice if you are looking for something

Posted Jan 21, 2015
Pros: attention
Cons: I would improve the variety and quantity of food at breakfast
Location: the location is very good is in the center and close to almost everything you need
I loved it in every aspect in general, until I come back in 15 days with my family
4 out of 5
by David from FL, USA

Shopping spree place

Posted Sep 6, 2014 on Hotels
Hotel is comfortable, clean and in the middle of the shopping district. There is no warm water in the shower if you decide to take a morning shower. The staff is very helpful and willing to assist beyond customer needs.
1 out of 5
by A verified traveler

Not the best hotel for the price

Posted Jul 16, 2014
Try to avoid not the best option, really bad location
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. In downtonw Cucuta

Posted Dec 2, 2013
Great hotel for the price you pay. Hotel staff are very pleasing.
2 out of 5
by Erik from Toronto

Party at the pool kept me awake until 1am.

Posted Nov 22, 2013
Pros: When I complained, they acted.
Needing to fly out the next morning at 5am (leaving the hotel at 3am) this was more than annoying. 3 guys out by the pool, radio blasting... the two guys didn't have a clue about customer service at the front. Basically its not 100% their fault, the management does not train them about hospitality at all. This hotel should be embarrassed to charge $100 USD for a night when its not worth more than $40. Even that is a high standard.
3 out of 5
by Mayerling carolina

This traveler left a rating score only Posted Aug 9, 2017 on Hotels
1 out of 5
by A verified traveler

sucio y pesima atencion

Posted Nov 24, 2016 on Hotels
desastrozo todo
2 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Regular, no dormí bien porque se escucha demasiado el ruido de otras habitaciaciones. Una sola almohada, piscina 3 días sin mantenimiento, etc...
1 out of 5
by Yudy from Dallas Texas y Bogota.

Malisisimo

Posted Jun 28, 2016 on Hotels
Mi estadía en este hotel fue terrible. La cordialidad del personal fue muy mala. Tuve casi que rogar por papel higiénico para mi cuarto.los desayunos incluidos muy pobres y fríos. Todo en general fue muy mediocre. Nunca volveré. Y la ubicación del hotel malísima, situada en la olla de cúcuta.
4 out of 5
by Alfonso from Bogotá

Estancia

Posted Jun 13, 2016 on Hotels
Bien