Family Suite, 2 Bedrooms, 2 Bathrooms | In-room safe, free WiFi

Reviews of Casa de las Rosas

3 out of 5
Casa de las Rosas
Manuel Vega 12-57 entre, Sangurima y Munoz Vega, Cuenca, Azuay

Reviews

8.4

Very Good

Rating 10 - Excellent. 84 out of 153 reviews" "
Rating 8 - Good. 41 out of 153 reviews" "
Rating 6 - Okay. 7 out of 153 reviews" "
Rating 4 - Poor. 14 out of 153 reviews" "
Rating 2 - Terrible. 7 out of 153 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My experience was wonderful, excellent for tourists, I recommend it for everyone, it’s better than they offering at Expedia website!
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrey, Richmond Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!
Stayed 3 nights in Dec 2023

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, limpia, cómoda y buena ubicación
Stayed 1 night in Feb 2023

10/10 Excellent

marco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff is very kind , specially Nataly , this place is very comfortable, location is perfect .

10/10 Excellent

Richard, Marble Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking place. People there treat you like family.

10/10 Excellent

Ivonne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was really professional.
Stayed 1 night in Sep 2022

8/10 Good

hugh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since it was winter the cold shower were a bit cold. Go solar!
Stayed 5 nights in Jul 2022

4/10 Poor

RODRIGO

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water was available in the bathroom for showers.
Stayed 2 nights in Jul 2022

4/10 Poor

mariko

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was completely different from the photos. This hotel run out of propane gas and there was no shower.
Stayed 1 night in Jun 2022

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy confortable y el personal es sumamente amable
Stayed 2 nights in May 2022

4/10 Poor

Richard

Stayed 1 night in Apr 2022

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, I will come back soon!
Stayed 2 nights in Feb 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need upgrade. Those at the pictures are very misliding. Dark, cold and smelly.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Huge room, super quiet. Very safe and friendly place to visit.
Stayed 2 nights in Mar 2020

10/10 Excellent

Max

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAXimal Tours
Fantastic staff and very clean hotel
Stayed 1 night in Dec 2019

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Cuenca
staff very friendly and helful. Great room and bathroom
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect excepthad to pay for parking
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as advertised, basic facilities, good location, helpfull staff, good breakfast.
Stayed 3 nights in Apr 2019

8/10 Good

Shirl

Liked: Cleanliness, property conditions & facilities
Review
Nice private room. Big. Lots of help with laundry. Very quite
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean room. Receptionist was friendly and spoke English. Robert
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Business traveler
Had a room overlooking a VERY noisy street, asked for a quieter room, said they didn't have another . free breakfast that stopped at 930 a.m. Noise carries thru the place like the wind. Children running around screaming and unrestrained. Night receptionist watching something at his computer with volume very high late at night. Asked him to please lower volume , said he would, did not .Over rated to say the least
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well kept. Very clean.and attractive. The staff is very accomodating. They keep a limited supply of toilet paper. The rools are sparse and run out quickly. Otherwise, I enjoyed my stay at Casa De La Rosas.
Stayed 6 nights in Nov 2018

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

ryan, bay area

Very decent
Good for the price
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful boutique hotel with only 6 rooms. It is located perfectly as it is only a short 15 minute walk to the main square and cathedral. The airport and bus stations are only 8-10 minutes away. The Family suite was perfect for us. It was basically a full 2 bedroom, 2 bathroom apartment with a full kitchen. A hot Breakfast was included each morning. We loved the fresh squeezed local juices that were served. All of this for less than $70 per night! The staff speaks little English so brush up on your Spanish.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
small hotel like guest house
Hard to communicate with staff. Staff can not speak english at all.Food is not good as well.
Stayed 1 night in Apr 2018

10/10 Excellent

Joe , Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little place to stay
Awesome ambience, great breakfast, and wonderful rooms with hot showers which is not always the case in the highlands of Ecuador and Peru. The rooms are nice, well taken care of. The breakfast is great for this level of hotel. Close to the main plaza area and on a quiet side street. I've stayed here several times and been very happy with each visit.
Stayed 4 nights in Mar 2018

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Room spacious, good breakfast
Stayed 1 night in Feb 2018

6/10 Okay

Rachel, Chicago

Liked: Cleanliness, staff & service, room comfort
Cute place with some downsides
The hotel was cute and the staff were friendly. The room was larger than we expected and fairly nice. It was a very cute room with 2 bedrooms and a bathroom. There were windows that opened to the common areas. They seemed to have a hard time finding the correct keys for our room to give us. They gave us 4 keys to use and none of them actually worked. There were cracks in the floor so we could see straight down to the dining are below us making it very noisy from 7am until around 11pm.
Stayed 1 night in Feb 2018

8/10 Good

Dwayne, Toronto, Ontario

Liked: Staff & service, property conditions & facilities, room comfort
Great Hotel for the Money
Service and breakfast were great. Hotel is very pleasing and staff excellent and accommodating. Only drawback would be the bathroom cleanliness and a few other minor issues such as dead bugs in the room light fixture. Overall though very good hotel for the money.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Just 1 km from Parque Calderon
We stayed in the family suite. We liked the size of the accommodations. It was helpful to have a kitchen with utensils and cookware. The beds were comfortable. There are 2 full bathrooms which came in really handy. We found a super market not too far from Casa de Las Rosas. The staff was very helpful. They arranged for cab rides and gave us directions to different markets and restaurants. Overall, the stay was pleasing. If anything could be done about sound insulation, that would improve the experience. Otherwise, bring earplugs.
Stayed 8 nights in Nov 2017

10/10 Excellent

Joe, everywhere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely little home
It's more like a cozy home than a hotel and the staff will definitely make you feel that way. Couldn't ask for a better experience.
Stayed 3 nights in Nov 2017

10/10 Excellent

Gerardo, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Sat down with us and let us know what we can we can do around the city. Value added that as a tourist I highly appreciate.
Stayed 1 night in Nov 2017

4/10 Poor

Sue

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard beds
Very limited English made it difficult. Beds like rocks and pillows to match. Very poor drainage in shower. Breakfasts limited. Handy position was its saving grace.
Stayed 3 nights in Oct 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little BnB in Cuenca
Very quaint place with a wonderful staff. Bed was reasonably comfortable I liked the area, but the street was blocked at one end making navigation slightly more challenging. Close enough to walk to old town locations. Close to terminal terreste. Close to shops, panderia, and lots of true local life. Good street food and local crafts, etc. We enjoyed our stay.
Stayed 5 nights in Sep 2017

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great place to stay friendly, cute, close to restaurants shops and the bus station.
Stayed 1 night in Aug 2017

8/10 Good

Jarko, Amsterdam, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming property
This is definitely a very nice 3 star property, with super, friendly, welcoming staff and in a pretty good location, but there are some issues that make it slightly tricky to give a glowing review. It is a relatively easy walk into the main heart of Cuenca, taking no more than 20-30 minutes depending on your pace and it does seem very safe. There is a lovely lounge which serves tea, coffee, fruits and cake 24/7, which is a nice way to relax and to meet fellow travellers. The breakfast is served in a nice, airy atrium dining room and there's a good choice of cooked eggs, toast/bread, cereals, yogurt, juice (made with water), fruit, ham, cheese, coffee, tea, chocolate etc., all the basic staples. The rooms are spotlessly clean and although sparse, certainly comfortable. However, there is absolutely no sound proofing of any kind as it's just bare boards separating the rooms and the downstairs, once breakfast starts gearing up, you may as well be trying to sleep in the kitchen or the dining room. You will hear EVERYTHING. The linens and bedding are clean, but you will need the blankets and down that is provided as there's no heating of any kind and Cuenca is not the warmest spot, even in summer. There's no aircon either, but you can open the windows. The bathrooms is brand new and there's good water pressure. There's soap & shampoo provided, but towels are not changed every day. The towels were actually really old and very badly stained.
Stayed 4 nights in Jul 2017
Response from Diego on Jul 12, 2017
Hello Dear Jarko We are pleased to know that our hotel you liked and we thank you for your comments that help us to improve day by day. Kind Regards CASA DE LAS ROSAS

10/10 Excellent

Troudy, Burlington, Ont. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rose of a hotel!
Fabulous staff, room, breakfast buffet and tearoom. They were very helpful in getting me wonderful day tours at a very good price. Hotel was within walking distance of rivers, centre, churches and shopping.
Bedroom
Sitting area in bedroom
Breakfast buffet
Sitting area near buffet
Response from Diego on May 11, 2017
Dear Troudy. Thank you so much for your comment and for coming, nice pictures.. Greetings

10/10 Excellent

Gene, Washington State

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Terminal Terreste and Centro
Very enjoyable 7 night stay. Elevation of Cuenca is pretty high so had to take it easy walking around and there were lots of parks and plazas around with benches for "rest stops". The Centro Historico is truly impressive with the churches, buildings, and homes that have been kept in good condition.
Response from fd on Feb 4, 2017
Hi, Dear Guest Thank you for your comment and observations, this helps us to correct our mistakes and improve the service for our guests. Greetings

10/10 Excellent

Carol, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home in Cuenca
I felt very much at home in Casa de las Rosas, a small hotel with a friendly staff that felt at times like a private club. It was within walking distance or a $1.50 taxi to the bus station for excursions to Ingapirca and Cajas National Park. Although I wasn't crazy about the location at first, as I became more adept at getting around I realized that I could easily get where I wanted to go and bypass the noise and congestion. And it was close enough to walk to Fabiano's for a takeout lasagne.
Response from Casa Rosas Cuenca on Dec 19, 2016
Thank you, Dear Carol. It's been a pleasure to have you at our hotel. we feel proud of know that you liked our hotel and you enjoyed of Cuenca and its surrounding. We hope see you soon again. Warm Regards from Bertha, Fernanda and Diego

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a great experience!
I don't quite many reviews but this was really a great experience. Each member of the staff was incredible friendly and helpful with their only goal to do whatever they could to help me enjoy my time in Cuenca and at the hotel. Nice breakfast with eggs and/or cereal. Coffee and fruit available all day. Location isn't as convenient as other places, I suppose but I still was able to walk everywhere and cabs are cheap anyway.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best and cheapest little hotel In Cuenca
Friendliest little hotel in non descript street, about 10 min walk to centre, good breakfast and free fruit, tea & coffee all day, lots of charm and character.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family hotel in centre of city
This hotel is unique and run with care and attention to the guest stay. I enjoyed my stay immensely. Having stayed in over 40 hotels in the last 6 weeks this was the best
Response from Diego on Oct 22, 2016
Thank you Dear Peter. Fills us with pride and satisfaction of knowing that you liked our hotel. We hope that you are well. Warm Regards. CASA DE LAS ROSAS HOSTAL BOUTIQUE.

10/10 Excellent

Susan, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuenca Gem
I've been on the road for 6 weeks now, and my room "Esmeralda" was the best place I've been in by far. The room had a king size bed, wifi that worked, a patio just outside my room, and amenities such as facial tissues, hair dryer, a robe, and a delicious breakfast that included eggs cooked to order as well as fresh fruit and plain yogurt. I only wish I had stayed longer in Cuenca!
Response from General Manager on Sep 7, 2016
Thank you for staying with us. We are pleased to know that you liked our hotel. Your comment fills us with satisfaction of knowing that we are offering a good service. Warm Regards.

10/10 Excellent

Hiram, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Excellent hotel

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay highly reccomend
Thank you for coming to our hotel, it was a pleasure for us to know that you liked the hotel and you enjoyed your stay in Cuenca. Warm Regards