I will never book 4 stars after this 3 star
Posted Jan 24, 2016
I have always stayed in high end hotels while traveling, a very different experience--there, you (the travelers) are anonymous, you have to lock up everything you own in a safe, etc. So this is my first experience (after 40 years of high end) staying in what could be described as a "pension"--locked room with large bed (with updated bathroom and excellent hot water every morning, very strong and did not run out), daily maid service, free breakfast every morning (eggs cooked to order plus cereal, yoghurt, fruits, tortas (pies) and traditional Spanish breakfast items like jamon, salchicha and queso (ham, sausages and local cheese), plus white and wheat bread.
There were two things here that made me change my mind completely about never to use 4 stars again: The people here were like family, they really went out of their way to make sure I was comfortable and had whatever I needed, even to running errands for me at times they thought it was too risky for a gringa to be outside alone. They pointed me toward all Cuenca's attractions, and made sure I was savvy about the city itself. They told me where not to go, and got taxis for where I did go (and haggled with the driver over prices in advance and told me what the maximum payment should be)--it was very important to them that I not get the "gringo prices." Also, for the entire week, I never locked up a single thing--Mac laptop and iPhone, kindle, cash, passport etc--I left it all behind in the room and never worried.