Ratings based on 75 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Just 1 km from Parque Calderon

Posted Dec 1, 2017
Pros: The family suite was very charming and spacious. We had 2 bathrooms, 2 bedrooms, a living/dining area, a kitchen and rooftop terrace.
Cons: The suite needed a good dusting and floor cleaning. Wear flip-flops inside. The walls are thin. We heard traffic, music, roosters, construction.
Location: The area is very vibrant with plenty of shops and restaurants. We walked around town and took day trips to El Cajas National Park and El Chorro.
We stayed in the family suite. We liked the size of the accommodations. It was helpful to have a kitchen with utensils and cookware. The beds were comfortable. There are 2 full bathrooms which came in really handy. We found a super market not too far from Casa de Las Rosas. The staff was very helpful. They arranged for cab rides and gave us directions to different markets and restaurants. Overall, the stay was pleasing. If anything could be done about sound insulation, that would improve the experience. Otherwise, bring earplugs.
5 out of 5
Recommended
for Everyone
by A verified traveler from everywhere

A lovely little home

Posted Nov 23, 2017
Pros: The decor, the paintings, the ambience, and the location.
Cons: Maybe a slightly earlier breakfast for us early risers, but that is not necessary.
Location: While on the edge of the old historic district, it is well within walking distance to the whole district, with plenty to do and see nearby.
It's more like a cozy home than a hotel and the staff will definitely make you feel that way. Couldn't ask for a better experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Posted Nov 18, 2017
Amazing staff. Sat down with us and let us know what we can we can do around the city. Value added that as a tourist I highly appreciate.
5 out of 5
by Kathleen

Nice place

Posted Sep 3, 2017 on Hotels
Great place to stay friendly, cute, close to restaurants shops and the bus station.
4 out of 5
Recommended
for Everyone
by A verified traveler from Amsterdam, Netherlands

Very welcoming property

Posted Jul 7, 2017
Pros: Very, very nice staff. Warm and welcoming and the lounge is a great idea. Daily bottled water would be better than every other day.
Cons: Sound proofing the floors would really help. You may as well be sharing your room the noise is so intimate.
Location: Very easy to get to all of them main sights in Cuenca and the bus station & airport are less than 10 minute walk from the hotel.
This is definitely a very nice 3 star property, with super, friendly, welcoming staff and in a pretty good location, but there are some issues that make it slightly tricky to give a glowing review. It is a relatively easy walk into the main heart of Cuenca, taking no more than 20-30 minutes depending on your pace and it does seem very safe. There is a lovely lounge which serves tea, coffee, fruits and cake 24/7, which is a nice way to relax and to meet fellow travellers. The breakfast is served in a nice, airy atrium dining room and there's a good choice of cooked eggs, toast/bread, cereals, yogurt, juice (made with water), fruit, ham, cheese, coffee, tea, chocolate etc., all the basic staples. The rooms are spotlessly clean and although sparse, certainly comfortable. However, there is absolutely no sound proofing of any kind as it's just bare boards separating the rooms and the downstairs, once breakfast starts gearing up, you may as well be trying to sleep in the kitchen or the dining room. You will hear EVERYTHING. The linens and bedding are clean, but you will need the blankets and down that is provided as there's no heating of any kind and Cuenca is not the warmest spot, even in summer. There's no aircon either, but you can open the windows. The bathrooms is brand new and there's good water pressure. There's soap & shampoo provided, but towels are not changed every day. The towels were actually really old and very badly stained.
Comment from Hotel Management
Jul 12, 2017 by Diego, Hotel Management
Hello Dear Jarko We are pleased to know that our hotel you liked and we thank you for your comments that help us to improve day by day. Kind Regards CASA DE LAS ROSAS
5 out of 5
Recommended
for Everyone
by A verified traveler from Burlington, Ont. Canada

A rose of a hotel!

Posted May 8, 2017
Pros: Everything.
Cons: No improvement required,
Location: Hotel is located right in middle of town and I walked everywhere.
Fabulous staff, room, breakfast buffet and tearoom. They were very helpful in getting me wonderful day tours at a very good price. Hotel was within walking distance of rivers, centre, churches and shopping.
Comment from Hotel Management
May 11, 2017 by Diego, Hotel Management
Dear Troudy. Thank you so much for your comment and for coming, nice pictures.. Greetings
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Close to Terminal Terreste and Centro

Posted Jan 31, 2017
Pros: Great staff, good price, walking distance to sights in Centro. Good breakfast included in price of the room.
Cons: Pillows were extremely firm - used the throw pillows on the bed instead of the full pillows which kept neck at a bad angle.
Location: A few blocks from the sights and restaurants but an easy walk.
Very enjoyable 7 night stay. Elevation of Cuenca is pretty high so had to take it easy walking around and there were lots of parks and plazas around with benches for "rest stops". The Centro Historico is truly impressive with the churches, buildings, and homes that have been kept in good condition.
Comment from Hotel Management
Feb 4, 2017 by fd, Hotel Management
Hi, Dear Guest Thank you for your comment and observations, this helps us to correct our mistakes and improve the service for our guests. Greetings
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

My home in Cuenca

Posted Dec 19, 2016
Pros: The atmosphere and friendliness of staff made this a comfortable place to stay.
Cons: My room (Armarillo) would have benefitted from a softer p
I felt very much at home in Casa de las Rosas, a small hotel with a friendly staff that felt at times like a private club. It was within walking distance or a $1.50 taxi to the bus station for excursions to Ingapirca and Cajas National Park. Although I wasn't crazy about the location at first, as I became more adept at getting around I realized that I could easily get where I wanted to go and bypass the noise and congestion. And it was close enough to walk to Fabiano's for a takeout lasagne.
Comment from Hotel Management
Dec 19, 2016 by Casa Rosas Cuenca, Hotel Management
Thank you, Dear Carol. It's been a pleasure to have you at our hotel. we feel proud of know that you liked our hotel and you enjoyed of Cuenca and its surrounding. We hope see you soon again. Warm Regards from Bertha, Fernanda and Diego
5 out of 5
by A verified traveler

Best Boutique Hotel for the money, bar none! *****

Posted Dec 8, 2016 on Hotels
Well I stayed 20-days Total. The Hotel is very quaint and has old world charm! The owner Ricardo, is a very friendly and caring person. His english is very good. He and his staff have helped get taxi's, arrange food delivery, they have a restaurant recommendation list which is excellent! Will arrange getting connected with tours. The staff Bertha, Fernanda, Diego all are fantastic, friendly and excellent at their jobs. Everyone will go,out of their way to help if needed. The rooms like most of Ecuadors construction tend to be noisy at times. These are minor issues. Listen, if you want a fantastic experience in a quaint Wonderful Historic Home than Casa Las Rosas is for you! This place is like visiting your best Uncles home. The breakfasts are fantastic. The beds are great. The water pressure is good with plenty of hot water. What more could you ask for? Oh yeah additionally, the rates are reasonable to! Enjoy! :-))
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Really a great experience!

Posted Nov 19, 2016
I don't quite many reviews but this was really a great experience. Each member of the staff was incredible friendly and helpful with their only goal to do whatever they could to help me enjoy my time in Cuenca and at the hotel. Nice breakfast with eggs and/or cereal. Coffee and fruit available all day. Location isn't as convenient as other places, I suppose but I still was able to walk everywhere and cabs are cheap anyway.