Ratings based on 34 Verified Reviews

4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by Da Seul

Posted Mar 8, 2017 on Hotels
Thanks a lot. I'd like recommend this hotel to my friends
Comment from Hotel Management
Mar 21, 2017 by Gustavo Lloret, Hotel Management
Thank you very much It will be a pleasure to host you again. Best wishes.
5 out of 5
by terry

Very good

Posted Jan 25, 2017 on Hotels
Every thing was perfect
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Thank you very much Dear Terry for your comments it was a pleasure to host you,,we hope you can visit us again. Best wishes
5 out of 5
by Bruce from Florida, USA

Nice, modern and friendly.

Posted Feb 28, 2016 on Hotels
Great breakfast, very nice, clean and modern hotel, family owned. One night there was a barking dog most of the night, but the owner talked to the dog owner and the next night was OK. I'd like to suggest a light over the bathroom mirror, but everything else was great!
Comment from Hotel Management
May 7, 2016
Thank you very much dear Bruce for your comments and recomendations, it was a pleasure to host you.
5 out of 5
for Everyone
by A verified traveler from Albany NY

Breath of fresh air

Posted Dec 27, 2015
We arrived one day early hoping to change our reservation. Gustavos was more than accommodating. Additionally, he and the staff were extremely helpful. (Calling taxis, making restaurant reservations, returning home when we forgot our key, etc) My sons and I were there over the Christmas holiday and although it was also a holiday for the locals and staff, our needs were well met and graciously at that. We will definitely recommend and stay again.
5 out of 5
by Dean from Cuenca, EC

Clean and Quiet. Friendly Service

Posted Jun 2, 2015 on Hotels
Gustavo and Estefania were great hosts. The room they gave us was very clean and quiet. Just what we needed. I enjoyed the breakfast, which included fruit, toast with jam, eggs to my liking and coffee. Check-in and check-out were a snap.
5 out of 5
for Everyone
by A verified traveler from Yucca Valley, CA

Comfortable and affordable

Posted Feb 11, 2015
Pros: It was so private, quite, clean. The staff were very welcoming and made you feel at home.
Cons: The shower takes a long time to get hot water
Location: The location was in a quite neighborhood, it was a ten minute walk to the biggest and modern shopping mall in Cuenca. It was close to a park and river
We found this hotel in Cuenca by accident. It was a pleasant surprise to be in such a private setting. We will make this our first choice when we go back to visit.
5 out of 5
for Everyone
by A verified traveler from Cypress, TX

Great stay in sweet Cuenca!

Posted Jan 4, 2015
Pros: Feels like home away from home, great and warm service, impecable rooms, nice garden with tables to have breakfast! Great location also!
Got to Cuenca pretty late at night. Gustavo father & son helped us out with directions to get to the hotel, got us some sándwiches to make it through the night! Very nice people!
4 out of 5
for Couples
by A verified traveler from Los Angeles

B&B Style Warm Comfort

Posted Dec 6, 2014
I spent 4 nights in this small hotel(more like B&B) and I really enjoyed staying there. It appears that this hotel was coverted to a hotel from one's residential house an d only had 7 small rooms and 2 two bedroom units. There were minor issues like bugs in the batheroom but was well kept overall. The major benefit for staying this hotel is the STAFF. Gustavo, the owner's son was the second to none. He is very courteous and attentive. That way beauty of this lodging. I'll comeback to this hotel again and again...
5 out of 5
by giacomo from Canada

Hidden Gem

Posted Nov 29, 2014 on Hotels
Great place to stay and only a $1.50 cab ride to stairs climbing to the historic center! Good quiet safe neighborhood to walk around and nice to be away from the main attractions. I would stay here again.
5 out of 5
for Everyone
by A verified traveler

Best hotel in Ecuador so far

Posted Nov 22, 2014
I spent 4 weeks in Quito (3 different hotels), 2 weeks in Baños, and 1 week in Puyo so far exploring Ecuador. This hotel has been the best by every measure.