Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
97% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Getaway With Friends
by Donald from Boston Ma

Cuenca getaway

Posted Mar 15, 2015 on Hotels
Staff was very friendly and helpful and most spoke English. Lobby/reception area was open bright and inviting with an enormous skylight. Rooms, while small by US standards were well appointed, clean and had windows looking over the lobby/atrium which also allowed for natural light. Location was in the center of the old town convient to bus terminal and airport with resturants and shops at our door step.
2 out of 5
Recommended
for Families
by Aaron Gustavo from Cordoba. Argentina

Mala atencion

Posted Feb 15, 2015 on Hotels
Mala la atencion, tuvimos que rogar para que taparan un hueco en el baño que daba al desban del techo. El desayuno muy limitado. Es solo un dos estrellas, no cuatro como pretende (y cobran).
1 out of 5
Recommended
for Families
by A verified traveler

Un hotel estrellado

Posted Feb 9, 2015 on Hotels
Un desastre. la ventana del baño era grande y solo se cubria con un mosquitero no tiene vidrio de ningun tipo, el agua helada. El televisor es muy viejo. El hotel es muy ruidoso, todas las habitaciones dan a un hall central muy ruidoso, por la noche el recepcionista escucha la TV a todo volumen.No hay frazadas y hace mucho frio. No hay ventilador, aire acondicionado o calefacción. El desayuno es una miseria: dos tostadas y un pequeño plato de fruto. Una experiencia para el olvido y una estafa la tarifa.
4 out of 5
Recommended
for Everyone
by A verified traveler from Quito Ecuador

Posted Jan 5, 2015
Excellent costumer service, they will go out of their way to please the costumer.Very clean rooms, simple but tasty food. Very nice ambiance.
4 out of 5
Recommended
for Families
by A verified traveler

visite à Cuenca

Posted Jan 5, 2015 on Hotels
Nous y avons resté 4 jours et nous avons bien aimé l'ambiance familiale du personnelle. La dame a la réception nous a aider amicalement avec toute questions concernant les multitudes choses à visiter qui ne manquent pas à Cuenca. Cette petite hôtel ne manque pas de charme et est bien situé au centre de la vieille ville.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

muy conforme

Posted Jan 4, 2015 on Hotels
muy buen hotel para estar e Cuenca
1 out of 5
Recommended
for Business Travelers
by EDUARDO MANUEL from QUITO

PESIMO

Posted Dec 5, 2014 on Hotels
ES PESIMO SERRVICIO, ADEMAS ES TODO PURO POLVO, EL CAFE UN DESASTRE.SE LE PAGO AL INGRESAR POR DESCONFIANZA
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Nice walk to river or plaza.

Posted Nov 23, 2014
Pros: High ceiling in lobby with lots of sunlight and plants.
Cons: Eliminate the constant audio alerts.
Location: Walking, shopping, eating.
Room very tiny but clean. Staff very friendly and helpful. Complementary breakfasts were wonderful but time consuming. Don't be in a hurry with them. Lots of old beautiful wood and natural light in the common areas. Would be nice if the recorded song that plays whenever someone drives or walks past the parking area could be eliminated or at least shortened.
4 out of 5
Recommended
for Couples
by Fernando from Houston, Texas

Great hotel location, price and service.

Posted Oct 25, 2014 on Hotels
Excellent value and service.
4 out of 5
Recommended
by Andreas jr. from Ålgård

Bra hotell i Cuenca

Posted Oct 11, 2014 on Hotels
Kan anbefales.