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Get an overview of this hotelHistoric Cuenca hotel in Downtown Cuenca with 2 restaurants

Location

Located in Downtown Cuenca, this spa hotel is within a 5-minute walk of San Cenaculo Church, Church of Santo Domingo, and San Sebastian Plaza. San Francisco Plaza Market and Convent of the Assumption are also within 10 minutes.

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a coffee shop/café, a spa tub, and a steam room are onsite.

Room Amenities

All 19 individually decorated rooms feature free WiFi and room service. Guests can enjoy private spa tubs, and other standard amenities include living rooms and LED TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Mansión Alcázar Boutique Hotel features a spa tub and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 710 square feet (66 square meters) include conference space. This romantic hotel also offers spa services, a library, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

Mansión Alcázar Boutique Hotel is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 19 
  • Number of floors - 2 
  • Number of bars/lounges - 2 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Full-service spa 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Library 
  • Spa treatment room(s) 
  • Meeting rooms 2 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Picnic area 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 66 
  • Free self parking 
  • Year Built 2001 
  • Area shuttle (surcharge) 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Conference space size (feet) - 710 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Television in common areas 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Free newspaper 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Slippers 
  • Shower only 
  • In-room safe 
  • Desk 
  • Separate living room 
  • Private spa tub 
  • Satellite TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Individually decorated 
  • LED TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

CASA ALONSO - Overlooking the garden, this bar specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a spa tub and a steam room.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

  • Hot stone massage 
  • Swedish massage 
  • Steam room in spa 
  • Number of treatment rooms 1 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 15 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 73.20 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 8.54 per person (roundtrip)
  • Rollaway bed fee: USD 73.20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mansión Alcázar Boutique Hotel Cuenca
  • Mansión Alcázar Boutique Hotel
  • Mansión Alcázar Boutique Cuenca
  • Mansión Alcázar Boutique
  • Mansion Alcazar Cuenca

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