Ratings based on 94 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice hotel away from the action

Posted Oct 22, 2016 on Hotels
Very good hotel but far from the attractions of the city. The staff was very nice and helpful!
5 out of 5
by A verified traveler

Posted Oct 5, 2016 on Hotels
Lovely hotel with great parking. The staff were very helpful.
5 out of 5
by A verified traveler

Posted Jun 25, 2016 on Hotels
Great place to stay and lovely friendly staff
4 out of 5
for Everyone
by A verified traveler from worksop,

Good location and friendly staff.

Posted Jun 17, 2016
Good location and the staff were very helpful. Spent time sightseeing and it was easy to walk to all the main sights. Hotel lacked a bit of atmosphere.
4 out of 5
by JT from Lancashire

Excellent Hotel

Posted Mar 18, 2016 on Hotels
Cuenca is a lovely old town well worth visiting. Surrounding areas are also worth exploring. Hotel is in the new part of Cuenca so is approximately 2km from the centre of the old part. Quite an easy walk though.
4 out of 5
by Pete from Canada

Comfortable hotel in Cuenca

Posted Nov 4, 2015 on Hotels
Great hotel in the cool town of Cuenca. Close to train and bus stations, but a little bit of a walk to get to Old Town. Although local bus service is available. Ample free parking on the street outside the hotel. Wifi was a bit troublesome.
4 out of 5
for Everyone
by A verified traveler from London

Very pleasant hotel near park in Cuenca

Posted Oct 28, 2015
Pros: Stylish rooms, comfort and cleanliness of the hotel. Very good price for the standard of the rooms.
Cons: Had some communication difficulties with Room Service but that was due mainly to our lack of Spanish.
Location: Pleasant location near park but otherwise not a typical tourist destinatination. Some shops, bars and restaurants nearby, also old town area.
Spent 2 enjoyable nights at this hotel. Very pleased with our rooms which were comfortable and clean. We also liked the decor and contemporary style of the rooms. Staff were also friendly and helpful both in the dining room and at the reception desk.
2 out of 5
by A verified traveler

NH in Cuenca

Posted Oct 23, 2014
Hotel Staff were helpful and hotel is located in a safe part of Cuenca. However, the non-smoking room smelled cigarette smoke. When I checked in, I was given an actual key with a big key holder. The internet was very slow and unstable. The breakfast was very basic.
5 out of 5
for Families
by Frequent LatAm Traveler

Great hotel if you are driving a car

Posted Jul 3, 2014 on Orbitz
If you come to Cuenca in a car this is a great hotel. It is not close to the central area, but that means you can park right outside. You can get to the central part of town and do your sightseeing on your own by bus or by car. The hotel has very good amenities (internet and gym), the breakfast was overpriced so we did not get it. No good restaurant options nearby however. Comfortable hotel overall and very pleasant stay.
5 out of 5
by A verified traveler

Good hotel, but not near old section

Posted Mar 12, 2014 on Hotels
Good quality hotel for the price, with parking in front for free if you can get a spot. There are shops in the area of the hotel, but the hotel is a far walk from the old town.