Ratings based on 193 Verified Reviews

3.8 out of 5
63% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Awesome gardens, pool, restaurant

Posted Mar 14, 2017
Cons: No elevators but if you're on a second floor, the bell boy will carry you luggage up.
Short ride to downtown on always available cabs (ride is about $2 USD).
Comment from Hotel Management
Mar 28, 2017 by Gerencia C, Hotel Management
Dear J.E.! Thanks for sharing your recent experience in Misión Cuernavaca, we are glad to know that the services and attentions provided by our staff it met your expectations and that you enjoyed the garden, pool and restaurant. About the elevator, beforehand an apologize for any inconvenience that this could cause, we are always improving and we will take this commentary as an opportunity for improvement, and as you said our bellboys are always willing to help all the guests, similarly the taxi cabs outside the hotel. We hope you have the opportunity to visit us again and live the changes we have to offer with the Hospitality Art, in the meantime, recieve kind regards. Attentively, Manuel Oviedo General Manager,
4 out of 5
by ruth

Family get away

Posted Apr 23, 2016 on Hotels
We were able to have early check in. The hotel was very nice. Nice Pool. Large room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2016
Nice hotel however, check in time was a long wait.
Comment from Hotel Management
Mar 25, 2016 by Gerencia C, Hotel Management
Dear Maricela !!! I appreciate sharing your comments Expedia readers; I am pleased to know that the hotel was to your liking, sorry that our check-in has not been favorable but for us this is an area of opportunity to improve and offer you the service you deserve. Again thank you very much for your comments, we hope you at this Hotel Mision Cuernavaca home . Cordially Sergio Galvan General Manager
2 out of 5
by A verified traveler from Mexico

very basic

Posted Dec 23, 2015
If you only want a simple place to stay at, then it is OK as it is pretty basic. Rooms are big and they are OK.
Comment from Hotel Management
Feb 7, 2016 by Gerencia C, Hotel Management
Dear Guest! Thank you very much for your comments, they keep us motivated to do better our work. We hope to see you soon at Hotel Mision Cuernavaca. Best regards Sergio Galvan General Manager
2 out of 5
by Dirk Ros

Never will stay at another "Mision"

Posted Jan 5, 2015 on Orbitz
Was the last hotel in the zone, so I booked it, bad decision. My room looked extremely old.
4 out of 5
by Dennis from Midway

No Complaints

Posted Dec 22, 2014 on Hotels
we had a wonderful time. No Complaints
Comment from Hotel Management
Mar 28, 2015 by Gerencia C, Hotel Management
Thanks so much for your comments; as general manager, i can say that this kind of comments promube us to offer better service. Sergio Galvan General Manager Hotel Misión
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Great hotel for a last minute weekend plan

Posted Nov 24, 2014
Pros: Garden, cleanliness of the room.
We were positively surprised about the hotel. We booked last minute and were only looking for a place to sleep, as we went to a wedding close by. The hotel had everything you need, was very clean and comfortable. The staff was very friendly and welcomed us very late at night. It has a beautiful garden that we enjoyed from the terrace during breakfast. Really nice experience, we are happy we chose this hotel over the recommendations from the wedding invitation.
Comment from Hotel Management
Jul 25, 2015 by Calidad, Hotel Management
Dear Tania! Thank you for tell us all those little details that changed your "simple choice to sleep" in a wonderful experience. As General manager I´m proud to tell this kind of comments to all staff, in order to motivate them. We will still working to be a better hotel and to create positive experiences in all the guests. Sergio Galván General Manager Hotel Misión.
1 out of 5
by Pistache

Old hotel

Posted Oct 21, 2014 on Orbitz
All the hotel is very old, needs restoration asap. Expensive for what you get.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 14, 2013 on Hotels
5 out of 5
by Rodrigo from Janesville, WI

Amazing Place

Posted Mar 20, 2013 on Hotels
Old Hacienda, beautiful gardens and great service. Plus lot of space in the rooms.