Ratings based on 574 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Very nice hotel.

Posted Jan 18, 2018
Pros: Location. patio.
Cons: Parking in the garage down the street. Hot water in shower.
Location: Lots of restaurants, movie theater, studios.
While I really loved my stay here, I'm not sure the value/cost fit. The room was very expensive for it being an old hotel next to a construction site. Although it is decorated and designed beautifully. The construction next door will be going on till 2019 and the mess and the noise should be taken into consideration when they're charging for the rooms. I also had issues with the shower head and my water was not very hot. I mentioned it my first night and someone came to fix it, so my next shower was a ton better. But by the next day, it reverted back to warm water and I couldn't take a shower. And the other downside is parking. While I appreciate that they offer a more affordable option than valet, in the parking garage down the street, it was a pain to figure out. They don't tell you that you can only leave through one exit so I got stuck at the other with cars behind me. And they don't make it clear how to use the ticket. The hotel said there is someone at the exit, there is not! You have to push the help button and someone has to come out from the office. Meanwhile a line of cars is building up behind you. Then, they're not sure what to do with the ticket the hotel gives you, and every attendant did something different. So it would have been much nicer if this were worked out better and the hotel knew how the garage worked and the garage attendants knew what the hotel expected. Other than that, the staff is incredibly nice, the lobby and patio are lovely and I'd return!
Comment from Hotel Management
Jan 23, 2018 by David Hall Front Office Manager, Hotel Management
Hi Debs, Thank you for taking the time to share your experience with us. We are truly sorry for the issues you had while at the parking garage, which is troublesome since a lot of the staff that work there have been using the exit passes for some time. This delay should not have happened, and we are in the process of switching over to a validation system, in which you will not have to page an attendant. There used to be booths at each entrance/exit and were removed recently due to upgrades in the structure We are sincerely sorry about the nearby noise from the construction site. We are excited about the finished product, which will offer sweeping plazas, a gorgeous building and parking located just steps from the hotel, versus 1.5 blocks away. We are happy you will be back and we look forward to that! Until then, all the best and thank you for choosing us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Posted Dec 27, 2017
We stayed over Christmas and the attention and attitude of all the staff was wonderful. Everyone seemed to care about the guests and it is much different than most hotels.
Comment from Hotel Management
Dec 27, 2017 by David Hall Front Office Manager, Hotel Management
Thank you Bill, we are delighted you enjoyed your stay and we put a lot of joy in what we do daily. We are happy you got to experience that and look forward to seeing you in the new year! All the best and thank you for choosing us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful, historic hotel

Posted Dec 20, 2017
A beautiful, historic hotel. Lovely service and a great loco
Comment from Hotel Management
Dec 20, 2017 by David Hall Front Office Manager, Hotel Management
Thank you for your kind words and rating! We look forward to your return and we wish you a happy holiday season!
5 out of 5
Recommended
for Families
by A verified traveler from Opelika, AL

Great Location

Posted Dec 19, 2017
Pros: The old classic feel was so inviting. The history of the hotel was interesting.
Location: Sony Picture studios was close by as we had an event there and walked. The restaurant across the street, "Tender Greens" was delicious.
The hotel was so accommodating. The lounge/restaurant was inviting as well as the outdoor seating area for cocktails. The location was great for everything we needed to see. Restaurant across the street was great, called "Tender Greens". The breakfast provided each day was perfect and served elegantly. The coffee was amazing.
Comment from Hotel Management
Dec 19, 2017 by David Hall Front Office Manager, Hotel Management
Susan, Thank you for your kind words and 5 out of 5 rating! We are happy you enjoyed your stay and look forward to your return. Happy Holidays!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chcago Il

Historic hotel, nice location!

Posted Dec 11, 2017
Pros: Staff, location, historic value.
Cons: Nothing
I had a nice time, they definitely make you feel welcome. Great location. If you like older and historic locations you will love this hotel.
Comment from Hotel Management
Dec 12, 2017 by David Hall Front Office Manager, Hotel Management
Thank you Craig for your kind words! We wish you a very happy holiday season and look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
Cons: Parking - Did not like that our car had to be parked a little distance from hotel.
Enjoyed our stay. The staff was very friendly, the rooms were extremely clean. The hotel was beautifully decorated with Christmas decorations and very quaint. The Continental Breakfast in the morning was also very nice. Thank you all.
Comment from Hotel Management
Dec 12, 2017 by David Hall Front Office Manager, Hotel Management
Good Day, We are delighted you enjoyed your stay and do understand that the distance of the self-parking is a little far but with the addition of that new structure nearby, we hope it will be less of a walk. Happy holidays and we look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Great classic hotel in Culver City. Chock full of Hollywood history and legends.
Comment from Hotel Management
Dec 5, 2017 by David Hall Front Office Manager, Hotel Management
Dear Guest, We are delighted you enjoyed your visit with us and look forward to your return! Have a wonderful holiday season and New Year!
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston , MA

Nice location

Posted Nov 28, 2017
Pros: Location
Cons: Sound proofing. Too much noise from outside.
Location: Lots of restaurants. Relatively close to the airport and in LA. It has self parking within a block and a half.
This is a has been hotel that was renovated. It is in a wonderful location but it still feels old. Wonderful staff.
Comment from Hotel Management
Nov 30, 2017 by David Hall Front Office Manager, Hotel Management
Hello Al, Thank you for choosing us while in the Los Angeles area and are delighted that you found our location ideal. While our windows are double pane glass, we are looking into a triple pane option to assist with some of the street noise. We are currently renovating rooms, and hope to have the remaining rooms done by 2nd quarter next year. We look forward to your return and wish you a great holiday season.
5 out of 5
Recommended
for Everyone
by A verified traveler from naples florida

Posted Nov 27, 2017
Nice hotel, lots of history! Nice walking around with great restaurants and a nice theatre ! Nice jazz music
Comment from Hotel Management
Nov 30, 2017 by David Hall Front Office Manager, Hotel Management
Thank you MDK! We are delighted you enjoyed your visit and look forward to seeing you next time. Happy Holidays!
5 out of 5
by Martin

Great Stay

Posted Oct 23, 2017 on Hotels
We have been planning a stay for a while. I have to say that the service was 5 Star. the entire staff was amazing, the hotel was very nice food was great. we also loved the live music we had the best table
Comment from Hotel Management
Oct 25, 2017
Dear Martin, Thank you for the glowing review and for choosing us! We look forward to the next opportunity to see you again!