Ratings based on 521 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Historic Classic

Posted Jul 22, 2017
Pros: Character, a rarity in LA
Location: Sony studios, not much else.
Every aspect of our stay was exceptional. Arrived early, were able to check in. Room was not spacious but very clean and comfortable. Linens were exquisite. Continental breakfast was just that, continental. RIch yogurt, scones,muffins and fruits. A healthy start to the day. Staff was gracious and informed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Cool hotel in nice neighborhood

Posted Jul 11, 2017
Overall we liked this hotel and we enjoyed the location. The room was spacious and comfortable. The hotel generally has a very cool vibe and a great bar scene. We happened to be there during a heat wave and they don't have central AC so it felt like the place was never quite cool enough, even in our room which had its own unit. The housekeeping staff did not do a very thorough cleaning of our room and did not make the our beds because we left a pair of PJ's on it. This meant they also did not empty the garbage or clean the bathroom either. The other days they did a better job. These were minor inconveniences. The most troublesome aspect of this hotel was the restaurant which had the most infuriatingly disorganized service I've ever seen. They demonstrated no common sense and required constant prompting and instruction to get what you needed. Like, for example, they only set one table at the continental breakfast (which is nothing) with napkins. Or, they brought out the appetizers and main courses at the same time. Or when there was no room on our table, we asked them to place our tea service on a separate table and instead took it away after we only had 1 cup. Culver City is a nice place to stay because it's a bit more quiet than other places in LA. There are a number of good restaurants within walking distance and a movie theater behind the hotel. While the staff is helpful, they are not true concierges so they had some trouble giving us the information we wanted.
Comment from Hotel Management
Jul 14, 2017 by David Hall Front Office Manager, Hotel Management
Hi Amy, Thank you for taking the time to share your experience and we are delighted that overall you enjoyed your stay. Our goal, each day, is to deliver exceptional service and attention to detail and it is clear we missed it a couple of times. This feedback you have given us is golden and it will help us to re-train our staff to hit the mark and pay closer attention to details.We are looking into the air conditioning issues and have a technician scheduled to check our units to catch any issues. We hope, that the next time you are in the area, that you will again choose us as your home away from home! Until then, have a wonderful summer, and we look forward to your return visit! Warmest Regards, David Hall Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Historic hotel in the heart of Culver City

Posted Jul 10, 2017
This historic hotel oozes old Hollywood movie charm. Our room was beautifully furnished with a huge, soft bed and antique tables and a massive wardrobe. You can easily walk to restaurants and shopping.
Comment from Hotel Management
Jul 12, 2017 by David Hall Front Office Manager, Hotel Management
Hello Holly, We are delighted you enjoyed our little hotel and thank you for choosing us! We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

European elegance in Culver City

Posted Jul 10, 2017
We had a lovely three night stay at the Culver. All the staff was very accommodating and pleasant. Easy walking to restaurants and nice housing neighborhood for an evening stroll. We dined in the hotel restaurant - vintage ambiance, delicious food, and jazz combos in the evening. We look forward to our next visit.
Comment from Hotel Management
Jul 14, 2017 by David Hall Front Office Manager, Hotel Management
Hi Lee, Thank you for the 5 star review! We take a lot of pride in what we do each day and hope you come back to visit soon! Warm Regards, David Hall Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
fantastic from the valet to checkin to great room to wonderful Lynne at breakfast...
Comment from Hotel Management
Jul 4, 2017 by David Hall Front Office Manager, Hotel Management
Thank you for staying with us and we are delighted that you had a wonderful time. We will also let Lyn know of your mention, she will be delighted! Until next time...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2017
A hotel full of history. Perfect for people who love the swinging 1920s.
Comment from Hotel Management
Jul 4, 2017 by David Hall Front Office Manager, Hotel Management
Thank you for choosing us and we are delighted you had a great time! We look forward to the next opportunity to serve you.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Overall a pleasant stay but do staff care?

Posted Jun 28, 2017
Overall clean and comfortable. But staff especially breakfast staff really don't care. They hardly Acknowledge you which is a shame as the breakfast food quality was good. Coffee free or purchased is awful.
Comment from Hotel Management
Jul 12, 2017 by David Hall Front Office Manager, Hotel Management
Hello Kdog, We are so sorry that you encountered those service issues during breakfast, it is not our standard to make our guests feel unimportant or not welcome. This service issue is a training opportunity and we will address it. We are in the process of discontinuing items on the continental breakfast, changing the display and a different coffee. Thank you again for choosing us and we look forward to welcoming you back!
4 out of 5
Recommended
for Everyone
by A verified traveler from whittier

Posted Jun 9, 2017
Beautiful hotel , nicely renovated. Central to many restaurants and walking distance to Culver City Studios
Comment from Hotel Management
Jun 15, 2017 by David Hall Front Office Manager, Hotel Management
We are delighted that you enjoyed your stay with us and we look forward to your return! Thank you again for choosing us!
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 6, 2017
Excellent service. Excellent accommodations. Great food
Comment from Hotel Management
Jun 15, 2017 by David Hall Front Office Manager, Hotel Management
We are delighted that you enjoyed your stay with us and we look forward to your return! Thank you again for choosing us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Perfect Wedding Night Hotel

Posted May 6, 2017
We stayed the night of our wedding and it was so lovely! The hotel was able to check us in early so we could leave our belongings in our room before the wedding, and the room itself was so spacious and comfortable. We loved the simple complimentary breakfast in the morning. Beautiful hotel with a great history - highly recommend!
Comment from Hotel Management
Jun 15, 2017 by David Hall Front Office Manager, Hotel Management
We are delighted that you enjoyed your stay with us and we look forward to your return! Thank you again for choosing us!