Lobby
Check availability

Reviews of Comfort Inn Grantsville-Deep Creek Lake

2.5 out of 5
Comfort Inn Grantsville-Deep Creek Lake
2541 Chestnut Ridge Rd, I-68 Exit 22, Grantsville, MD

Reviews

8.4

Very Good

Rating 10 - Excellent. 229 out of 538 reviews" "
Rating 8 - Good. 198 out of 538 reviews" "
Rating 6 - Okay. 67 out of 538 reviews" "
Rating 4 - Poor. 26 out of 538 reviews" "
Rating 2 - Terrible. 18 out of 538 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downfall was the pool not being open
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Comfort Inn was very nice but dated. The staff was friendly, the breakfast was good and our room was clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Traveled with family
Very friendly staff. Cleaning could step up. A couple hairs in shower and sink. Beds and pillows are very comfortable.
Stayed 3 nights in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
strategically located for all our activities
Stayed 1 night in Mar 2024

10/10 Excellent

Katelyn, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Brian

Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

10/10 Excellent

Colleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is super friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Randall, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Judy

Stayed 1 night in Dec 2023

6/10 Okay

ERICA

Traveled with partner
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2023

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Comfort Inn I've ever stayed at. Easy access off/on Interstate. Very upscale for a Choice Hotel property
Stayed 1 night in Nov 2023

8/10 Good

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property very convenient off route 68.
Stayed 1 night in Nov 2023

10/10 Excellent

Christie

Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was gracious and friendly. Rooms were excellent.
Stayed 1 night in Oct 2023

2/10 Terrible

Gwen

Stayed 2 nights in Oct 2023

8/10 Good

Ching-Tzone

Stayed 2 nights in Oct 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted nicely, and got to our room without a problem. It was a comfie bed, a quiet room, clean, with good parking.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan E.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and a nice breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 3 nights in Oct 2023

10/10 Excellent

Steve

Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, breakfast was delicious!
The employees at check-in were great, as well as the housekeeping staff. Our room was clean and they even had the portable crib ready to go for us before we checked in! The breakfast was also delicious. The only complaint I have is that the wifi didn't work at all in our room. We were able to use our cell phones as a personal hotspot though which solved that problem. Overall we had a great stay here!
Stayed 2 nights in Oct 2023

2/10 Terrible

Rachel

Stayed 2 nights in Oct 2023

8/10 Good

David

Stayed 1 night in Oct 2023

10/10 Excellent

Lois F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located exactly where we wanted to be...close to Grantsville and Springs, Pa. Front desk clerk, Joann was excellent in helping us to fix the declined virtual payment from Expedia. It took over an hour due to Expedia problems but she was a trooper and got us checked in.
Stayed 2 nights in Oct 2023

10/10 Excellent

dale

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just remodeled great bed
Stayed 1 night in Sep 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at this Comfort Inn
This hotel is well maintainedand all areas are kept clean and appealing. The beds were comfortable and the room had ample amentities, wifi and a/c unit performed well.Our stay included a buffet breakfast is a nice dining area, the food was satisfactory and well stocked. My only issue was the luggage carts that we needed during check in were not available during check out. This meant carrying our luggage and several boxes by hand from our room to our vehicle. The motel only provides two and we were told someone must have kept them in their rooms overnight.
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s an older building but conditions were nice , breakfast was included and good , very clean and comfortable and easy on and off exit .I would stay there again . For a Close by restaurant Ate dinner at the hen house , make reservations it was packed The food was fabulous and they have beers on tap. Ect. Great place . Also if you want carry out the big dog deli has allot of food options also very tasty. And there’s a small historical place near by spruce pine village with a pine alps restaurant and a cafe that serves tap beers and drinks . We had a wonderful time .
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Makalyn

Stayed 1 night in Sep 2023

10/10 Excellent

Anuradha

Stayed 1 night in Sep 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent, front desk was always fantastic
Stayed 2 nights in Aug 2023

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem was the floor in the pool area…made our feet black.
Stayed 2 nights in Aug 2023

10/10 Excellent

Chavi

Traveled with family
Liked: Amenities, property conditions & facilities
Very nice woman at desk .
Stayed 1 night in Aug 2023

6/10 Okay

Andres

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall everything was decent. Easy access to main roads. Room was clean few issues in bathroom such as loos shower curtain toilet ready to come out of the ground.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay!
I stayed here to break up a drive to visit my friends. The service was great and the room was very comfortable. I loved the pool and the breakfast was perfect. I will be staying there on my way home.
Stayed 1 night in Jul 2023

6/10 Okay

katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean with mini fridge, microwave and small coffee maker. Breakfast was available every morning with coffee available 24/7. The beds were super comfortable, housekeeping asked every day if we needed the room made up or if we needed anything. We did have a hickup with the front desk mistakenly assigning our room to someone else who tried our door (couldn't get in though). It was resolved when hubby went down to the front desk. I will have to watch the credit card because when we checked out the clerk asked if i was checking out early. There was evidently something still off in the computer system.
Stayed 3 nights in Jul 2023

10/10 Excellent

Christophe

Stayed 1 night in Jul 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, quiet and priced right
Stayed 1 night in Jul 2023

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome time at comfort inn, beds were comfortable and Joanne at front desk was wonderful.
Stayed 2 nights in Jul 2023

10/10 Excellent

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was so nice, she saw us with two little kids and made check in fast and easy, gave us the menu for a pizza place that delivered to the room and even gave us plates and utensils for when the food arrived. Very clean hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like that the hotel's staff was very friendly.
Stayed 2 nights in Jul 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
good value, clean and staff was friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Jim

Stayed 1 night in Jun 2023

8/10 Good

Jordan

Stayed 1 night in Jun 2023

8/10 Good

Barry Everett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was as hoped for.
Stayed 1 night in Jun 2023