Great Location for the Lakes for a quick stop
Posted May 10, 2016
Disappointed overall. The hotel is outdated and in need of a number of improvements. The hotel has poor room sizes, cleanliness, room temperature control (too hot & no aircon), room noise (lack of sound proofing), doors slamming and not sealed allowing light through on night time, fire alarm located in middle of room above the bed flashing every 15 seconds, bathroom was always hot and too small, the shower glass leaked all over the floor, the poor ventilation of the bathroom caused excess heat and steam which only made the room temperature worse, the bed was 2 singles pushed together which split through the night when anyone moved. To reduce the room temperature we had to open the window which allowed bugs in, the window could only stay open a few inches due to the hinges which meant we had to put a piece of plastic to keep the window open. The swimming pool was cold and the cleanliness of the sauna and steam was very poor. The cleaning staff although where very helpful the need to hover at 8am outside of the bedrooms was not pleasant when checkout was not until 11am. The new building work that is taking place out the back of the hotel also caused noise which pilling started at 9am which constant banging and vibrations.