We had a 2 bed apartment on the lake side.
However the apartment was very dated and smelled awfull particularly the bathroom.
The reception staff were lovely and moved us to another apartment which was much nicer but was extremely cold. We sat in the room with a duvet on top of fleece and socks. Reception staff promptly arrived with heaters which didnt really help and only stayed one night instead of the two orignally booked. Very dissappointing.
Comment from Hotel Management
Jan 19, 2017 by Diamond, Hotel Management
Thank you for taking the time to leave your feedback from your recent stay. We are sorry to learn you were left disappointed with the accommodation - we can assure you that all accommodation is due to undergo refurbishment which we hope you can appreciate takes time to complete. Despite this, all accommodation whether recently refurbished or not should still be serviced to good standard.
We are sorry if this experience would deter you from staying with us again.We wish you all the best on your future travels.