Nightmare hotel, avoid at all costs.
Posted Dec 31, 2016
After checking in, a staff member running the wok station took advantage of my unfamiliarity with the local currency and wouldn't give me change for my food purchase. I told him he owed me $8 but he said "no you're all set". I told the front desk and they lied, claiming the wok employee was waiting to get change. Also, most staff members were rude and unfriendly.
The entire facility is very run down. The unheated pool had broken tiles all over and was very cold at night. The gym lacks equipment. There was only one weight bench which was broken. The hotel rooms look nothing like the pictures. Cold pealing dirty concrete floors, leaky prison style showers, cracked toilets which barely flushed. Hot water only lasts for a couple minutes. Stained towels and toilet paper smelled like urine. The extra linens smelled like feces. Very loud rooms, slow Internet. Kitchen lacked utensils/soap/sponges, dirty pots/pans. Front desk line always busy.
We received drink tickets upon arrival and were told that they would provide us with two free drinks each at the Pirate Bay club. However, Pirate Bay wouldn't accept them. After asking three more Floris employees, everyone gave me different answers as to what the tickets were for. In the end we never used them.
Floris is right near an oil refinery and there is a nauseating pollution odor outside. Also one morning they did mosquito fogging right outside our balcony as we were eating breakfast, coughed for hours.