Ratings based on 420 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff was extremely helpful and friendly

Posted Jun 23, 2017
Love the blue water and comfortable accommodations
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted May 31, 2017
Cons: Someone to man the pool. Parents on vacation forget to mind their children running around unruly and disturbing other guests.
Hotel and service was great. We had an issue with the TV and needed a few extra towels, both time someone was at the door in less then 5 minutes. Ordered room service, food was delivered within 10 minutes. Food was delicious and not 1 detail was missed.
Comment from Hotel Management
Jun 2, 2017 by Rob de Bekker - GM, Hotel Management
Thank you for the great rating! We will keep aiming for consistency and giving our guests the service they expect from a 5-star resort. Looking forward on welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aruba

Golf and leisure resort in a secluded area

Posted May 20, 2017
I stayed 1 night to attend an anniversary event. Perfect surroundings, classy and comfortable. Be aware the resort is an a secluded area of Curacao. A car is a must. I enjoyed the stay.
Comment from Hotel Management
May 22, 2017 by Darren Law - GM, Hotel Management
Hi Rudy! Thank you for taking the time to leave us a comment. We are glad that you had such an amazing time. SBR is indeed in a secluded area of the island, which gives our guests the sense of tranquility and relaxation. We hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY - USA

Great vacation

Posted May 15, 2017
My wife and I stayed here for a few nights and we absolutely loved it. The atmosphere is great if you like to relax because it is nice and quiet. The beach is beautiful and the pool is great as well. The hotel grounds and the rooms are very clean and most importantly the hotel staff are very very friendly. The restaurants are great however they could run a little on the expensive side but still very affordable in my opinion. Also, the hotel is pretty far from everything so if you want to head into town, you need to take a cab, which is no big deal, but some people might not take a liking to that. All in all, if you want a vacation to just relax all day, enjoy your time with whoever you are traveling with, enjoy the beautiful scenery / weather and not have to deal with anything else - this is the perfect place. I would travel here again without a doubt.
Comment from Hotel Management
May 16, 2017 by Darren Law - GM, Hotel Management
Hi Chris - What am amazing review and comments. We are glad that you had such a good time with us and that you enjoyed the atmosphere of the resort, pool, restaurants and the peacefulness. We look forward on welcoming you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

nice hotel

Posted May 3, 2017
Pros: on the beach
Location: you have to drive or take a taxi to get to things outside the resort
this is a really nice resort, pool and beach was good. room was clean and comfy
Comment from Hotel Management
May 9, 2017 by Darren Law - GM, Hotel Management
Thank you for the review. It is nice to read that you have enjoyed your day at the beach, pool and our rooms. Hope to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Gorgeous Resort & Friendly Staff

Posted May 3, 2017
Pros: The staffs were very friendly and welcoming. The food at the Shore was the best. Loved the beach.
Cons: Events and promotions At night, it is very dead and quiet. Music should be played to make the resort more lively . Also, a bar party night on weekends
Location: The location was secured and safe. It is far from everything but I loved that it was in a nice neighborhood of Curacao.
2 of my friends and I stayed from Thursday, April 27th to Tuesday, May 2nd. We were welcomed with cocktail drinks, and was upgraded as I was an Expedia Gold+ member which was great. The resort was beautiful, the food at Medi, Splash, Bella Italia and Shore were great but wished they had more options on where to eat. Mexican themed dinner should include tacos and fajitas as this was what we were looking forward to. Drinks were very good but was expensive after the 16% service charge. The beach was beautiful as well and I like how their set up was and it was not crowded. This resort is on one end of Curacao, we rented a car for one day which was worth it to go downtown. I recommend renting a car if you plan to venture out of the resort. Renting was quick and easy. I would definitely stay here again when coming back to Curacao. Just like the info, pictures and reviews, this resort was up to par. It was only lacking on special events. They should have events during the weekends to gather the guests together. Musicians on the property were very talented but choice of songs were sometimes gloomy, should change to more upbeat songs with happier lyrics. We were there for their Bon Fire on Saturday but it was empty and in a small area and resort staff was there for set up and then left the site. I think if they had shared the event in a better way, they would have more people to enjoy it. Thanks to the concierge that recommended Klein Curacao excursion with the Mermaid Boat.
Comment from Hotel Management
May 9, 2017 by Darren Law - GM, Hotel Management
Greetings Jennifer! Thank you for taking the time and writing us a review. It is nice to read that you enjoyed the property and Klein Curacao. We will work on your 'Cons' comments to improve the resort for the best. Thank you so much. We look forward on welcoming you back one day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lake Norman, NC

Strive To Please

Posted Apr 23, 2017
Great Staff - and poor hired Management Excellent Bed Beautiful property Dispense with charges for every little thing Exhorbitant golf rates Improve food cooked (serve ripened fruits to be able to taste flavor - replace chefs) Management needs to redirect staff to operate hotel exactly like Couples San Souci. Ochos Rios to improve hotel success and profits and add children's itinerary program to maximize benefitting hotel and happier guests Ahmet Crafton professional, courteous and interested in helping guests especially to make their stay enjoyable- is a huge asset to hotel as is Kerry at Shor and Ryan, as well as entertainer, Jeremiah - now just follow Couples San Souci and add as well as staff a children's program and offer more realistic and reasonable golf cost and you will see how you triple your profits and please your guests in wanting to return - correct operating a/c in rooms - Hotel needs a Management company that will implement programs that will make guests feel like they are on holiday and want to return
Comment from Hotel Management
Apr 26, 2017 by Darren Law - GM, Hotel Management
Hi Edie, Thank you for taking the time and writing us a review. It is nice to see that our different staff members has made your stay enjoyable and even though some set backs, you did had a good time. Hope to welcome you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from O

Deceiving

Posted Apr 21, 2017
We decided on the Santa Barbara because of the pictures on the website. The beach is only about 800 feet long. Be aware if you are looking for a bigger beach you are an 80 dollar cab ride away each way and that will be a stressful 90 minute trip. The Santa Barbara is great if you have small children and are not looking to do anything but beach and pool. The hotel has 3 restaurants which close at times...we wanted to go to the Shore but it was closed all day for 2 consecutive days. They also ran out of towels 2 days in a row and it wasn't that busy. From what we saw the Santa Barbara was the nicest resort on the island but is not conveniently located to anything else in curacao.
Comment from Hotel Management
Apr 25, 2017 by Darren Law - GM, Hotel Management
Thank you for taking the time to review your recent stay with us. Your comments will be addressed based on the restaurant closing times and our activities not being shown to you during your stay. Hope you give us another opportunity.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Beautiful hotwl by the beach

Posted Apr 17, 2017
The hotel was great, it was really clean and all the service was really nice. We had no incoveniences here. It was not that full even though it was easter vacation.
Comment from Hotel Management
Apr 23, 2017 by Darren Law - GM, Hotel Management
Thank you for sharing your experience and pictures Isabel. We are glad you had a great time with us. Looking forward on welcoming you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colombia

Great hotel, quiet and close to the beach

Posted Apr 15, 2017
Pros: Great view, great beach for kids (not to deep), nice golf course.
Cons: Maybe a cafe, we had to eat breakfast every day in the same restaurant and it was buffet. I like to have the option to have breakfast a la carte
Location: This hotel is far away of everything, 30 min to downtown, 20 in to Jan Thiel. So you need to rent a car to explore the island.
It was wonderful, the hotel amenities are excellent, very relaxing, great view and good service!. The only cons is that one time we had to call to clean the room because they forgot to clean it, but after we called, they came immediately.
Comment from Hotel Management
Apr 20, 2017 by Darren Law - GM, Hotel Management
Great comments Carol! We are happy you had the chance to explore Curacao as well. Hope to welcome you back!