Ratings based on 67 Verified Reviews

3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Sep 1, 2019
Comment from Hotel Management
Sep 6, 2019 by Cañon de la Vieja Lodge, Hotel Management
Hola, Muchas gracias por la visita, esperamos que la pasaran bien. Saludos,
5 out of 5
by A verified traveler from Montréal

Posted Jul 10, 2019
Good deal on activities; you can do horseback, zipline, tubing or rafting, rappel, and lunch for $75! But my kids simply wanted to play at the pool. We ate every meal there and were satisfied. The nachos are excellent, so are the piña coladas! My favourite place to stay near Rincon. It was my 3rd or 4th time! The rooms are basic, but if you need anything, the staff is very professional.
Comment from Hotel Management
Jul 10, 2019 by Cañon de la Vieja Lodge, Hotel Management
Hello, Thank you very much for your visit, we are glad to know that you had a good time. Regards,
5 out of 5
by A verified traveler

Posted Jul 9, 2019
This lodge was great for relaxation, enjoyed the nature.
Comment from Hotel Management
Jul 10, 2019 by Cañon de la Vieja Lodge, Hotel Management
Hello, Thank you very much for your visit, we are glad to know that you had a good time. Regards,
5 out of 5
by A verified traveler

Posted May 19, 2019 on Hotels
Comment from Hotel Management
Jun 13, 2019 by Cañon de la Vieja Lodge, Hotel Management
Hola, gracias por visitarnos, esperamos que su estadia fuera placentera. Saludos.
3 out of 5
by A verified traveler from Vancouver, BC

Posted Mar 11, 2019
The room had a very strong and unpleasant odour. The room was clean enough and I did appreciate all the eco-conscious messages.
Comment from Hotel Management
Mar 12, 2019 by Cañon de la Vieja Lodge, Hotel Management
Hola, We regret the inconvenience, the rooms are cleaned every day, we will check everything for this good. We offer the apologies. Regards,
5 out of 5
by A verified traveler

Posted Oct 10, 2018
Outstanding service by entire staff: reception, cleaners, guides for the activities. Food was excellent too. They made it possible for two grandparents (one disabled) and a third grader to enjoy swimming, a mud bath in the spa, river rafting (so exciting, but very safe) and horseback riding. We chose it because it was close to the airport. Wish we had stayed longer.
1 out of 5
by A verified traveler

Bad bad cheap hotel

Posted Sep 1, 2018 on Hotels
No lights, rooms were dirty. The rooms do not have phones to reception. No TV In the room. Criminal waste of money. The restaurant is expensive and there is no quality. I feel my money is wasted staying here. One of the useless hotels I have stayed in. Bathrooms are pathetic. Do not stay here please.
4 out of 5
by A verified traveler

Good location and great amenities

Posted Aug 27, 2018 on Hotels
The hotel's locations is great, its fairly clean, and the amenities are great. The restaurant could be a little better but its not bad. You have to ask for pool towels at the front desk, since they dont tell you that while doing check-in. No phones in the rooms either.
4 out of 5
by A verified traveler

Posted May 28, 2018
The hotel rooms are very spacious and surrounded by nature. Only two things that affect my rating are the slim pillows and the flimsy curtains, specially because there is a powerful light bulb installed right outside that is not filtered at all by thecurtains. The breakfast is really good but the lunch/dinner is regular. Most of the staff is really friendly and helpful. I would take a few stars off from some management decisions that end up affecting the overall experience but i would still recommend the hotel.
5 out of 5
by A verified traveler

Family Trip

Posted Apr 19, 2018 on Hotels
Great place to stay---good food---good bar---reasonable prices---lots to do on site and in area Would definitely stay there again and recommend to friends
Comment from Hotel Management
Apr 25, 2018 by Lourdes Ocampo, Hotel Management
Thank you for your visit, we are glad that you had a good time.