Ratings based on 68 Verified Reviews

3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2017
It was a comfort and nice hotel, the bed could be better.
Comment from Hotel Management
Jan 25, 2017 by chio, Hotel Management
Estimada huésped: Le agradecemos por tomarse el tiempo de compartir sus impresiones en cuanto a su estadía en nuestro hotel Casa Andina Koricancha. Esperamos tener la oportunidad de recibirla nuevamente. Saludos cordiales,
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, Australia

Best situation for a bungled booking

Posted Aug 17, 2016
When we arrived, it turns out that the hotel didn't have our booking in their system, and they were booked out solid for one of the nights! Despite this, they managed to swing us over to another property in the same chain (an upgrade for no extra cost!), which was great and made for a pleasant stay! These guys are on the ball and made the best of what could have been a bad situation. Thanks Casa Andina!
Comment from Hotel Management
Aug 27, 2016 by chio, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Casa Andina's first priority is to ensure our guests' satisfaction, and it is a pleasure to know that the solution provided exceeded your expectations. We hope to have the joy of welcoming you back again anytime soon. We will be glad to serve you. Kind regards, Rocío García Hotel Manager
4 out of 5
by Marci from lima

comfy and close enough to plaza de armas

Posted Jul 28, 2016 on Hotels
cozy and comfy.Away from noisy plaza de armas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, bit noisy

Posted Jun 26, 2016
Love the hotel, the room and bathroom are good. Unfortunately, the room face the street and we got a lot of noise from there. Make sure you get an inside room. We plan to stay here again
Comment from Hotel Management
Jul 5, 2016 by Rocío García, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comments regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Rocío García Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angels CA

Great Location

Posted Apr 14, 2016
Pros: Staff was exceptional!!!
Cons: better wifi reception may be
Location: All the restaurants and main squares are short walking distances away
Right in the heart of Cusco, Great Customer Service !!!
Comment from Hotel Management
Apr 27, 2016 by Rocío García, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Rocío García Hotel Manager
5 out of 5
by Peter from Canada

Tourist convenience

Posted Jan 10, 2016 on Hotels
Very convenience for seeing the historic centre. Staff very helpful
Comment from Hotel Management
Apr 2, 2016
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Rocío García. Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly and comfortable hotel

Posted Dec 9, 2015
Pros: The staff were always very helpful.
Conveniently situated for centre of Cusco. Friendly and helpful staff. Pleasant and spacious room with comfortable beds.
Comment from Hotel Management
Dec 29, 2015 by manager, Hotel Management
Dear guest, It was a pleasure to have you as our guest, we sincerely thank you for taking the time to share your kind comments. We are very happy to hear that our location was convenient for your trip and that the friendliness of our staff created a great experience for you. We hope the rest of our city was just as pleasant for you. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Rocio Garcia Gerente de Hotel
3 out of 5
Recommended
for Couples
by A verified traveler from Avon, CO

Good Enough

Posted May 2, 2015
Pros: Great location, Gabriela at the Front Desk was fantastic, the rooms are comfortable and the water pressure is great!
Cons: Maybe Housekeeping can try to be quieter when they clean a room, be more respectful of the guests that have not checked out yet.
Location: It's only a couple of blocks away from the main square and pretty close to the San Blas town.
This hotel is a 3 star and that is as much as you'll get quality wise. Gabriela at the the Front Desk was really nice and accommodating and I believe was the only one who spoke English from the staff. I would have given a 4 star review to the hotel expect that on our last day we woke up to someone knocking next door repeatedly and calling a "Carlita" non-stop, 20 minutes after that you could hear Housekeeping going into the nearby rooms and making noise, the walls are really thin I guess. Therefore, if you're not going to wake up early to go to a tour, don't think you'll be able to sleep as much as you'd like.
5 out of 5
Recommended
for Everyone
by A verified traveler from SoCal USA

Great staff and hotel is close to city center

Posted Apr 30, 2015
Pros: Staff were very helpful. Breakfast was great.
Cons: You can't beat the price. But the floors need upgrades as they creeks.
Location: Location is close to Plaza de Armas, grocery store, shops and restaurants.
Very friendly, helpful, and professional staff. Hotel is close to Plaza de Armas, travel agency, shops and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

It is located right in the heart of the city

Posted Dec 26, 2014
Pros: Helpful staff, pleasant
Cons: 1st aid kit .
Location: it is a good location for foods and relax. It is a good spot to access to Machu Picchu.
though the hotel is small and old designed but the room was very clean and cozy. The heater may be a bit old though I switched it to high and yet it was still cold in the room. The staff are helpful and they were a few of them could speak good English, it was of great help to me. The hotel should have a mini first aid kit which contains plasters , medications for diarrhea , headache . it will come into handy at this altitude of 3400m.