Hotel San Agustin El Dorado

Photo gallery for Hotel San Agustin El Dorado

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Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

Overview of Hotel San Agustin El Dorado

Hotel San Agustin El Dorado

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Avenida El Sol 395, Cusco, Cusco, 84

Explore the area

  • Popular LocationPlaza de Armas6 min walk
  • Popular LocationCusco Cathedral7 min walk
  • Popular LocationTwelve Angled Stone8 min walk
  • AirportCusco (CUZ-Alejandro Velasco Astete Intl.)7 min drive

Choose dates to view prices

About this area

Cusco

Hotel San Agustin El Dorado is located in Cusco Historic Center, a neighborhood in Cusco, and is in the city center and near a train station. Calle Marquez and Coricancha are local landmarks, and some of the area's attractions include Planetarium Cusco and Cochahuasi Animal Sanctuary.

What's nearby

  • Palace of Justice - 2 min walk
  • Coricancha - 2 min walk
  • Plaza de Armas - 6 min walk
  • Cusco Cathedral - 7 min walk
  • Twelve Angled Stone - 8 min walk

Getting around

  • Cusco Wanchaq Station - 10 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 7 min drive

Restaurants

  • Campanario — 1 min walk
  • El Campanario Bar — 1 min walk
  • Cusco Culinary — 2 min walk
  • La Valeriana — 3 min walk
  • Faustina — 3 min walk

About this property

Hotel San Agustin El Dorado

4-star Cusco hotel in Cusco Historic Center, walk to Plaza de Armas
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. All 72 individually furnished rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and rainfall showerheads.
Hotel San Agustin El Dorado offers 72 accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: PEN 12 for adults and PEN 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Individually furnished
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 10 AM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 8:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PEN 99.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: PEN 12 for adults and PEN 12 for children (approximately)
  • Airport shuttle fee: PEN 100 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PEN 99.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel San Agustin El Dorado
Hotel San Agustin El Dorado Cusco
San Agustin El Dorado
San Agustin El Dorado Cusco
El Dorado San Agustin Cusco
El Dorado San Agustin Hotel Cusco
San Agustin El Dorado Cusco
Hotel San Agustin El Dorado Hotel
Hotel San Agustin El Dorado Cusco
Hotel San Agustin El Dorado Hotel Cusco

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 77 out of 255 reviews
5 - Excellent 30%
Rating 4 - Good. 116 out of 255 reviews
4 - Good 45%
Rating 3 - Okay. 42 out of 255 reviews
3 - Okay 16%
Rating 2 - Poor. 11 out of 255 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 255 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location was great, they need organization to have all the room with the features in each room.
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were VERY helpful regarding all of my needs.
Stayed 1 night in Jul 2021

3/5 Okay

Disliked: Cleanliness
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to everything. Very clean and the staff are very accommodating.
Stayed 2 nights in Feb 2020

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019