Ratings based on 130 Verified Reviews

3.9 out of 5
74% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from detroit mi

Great location and very comfortable

Posted Jun 9, 2017
Beautiful and clean. But the wifi was a little spotty.
5 out of 5
by addy

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
4 out of 5
by Barry

Posted Feb 20, 2017 on Hotels
Conveniently located in the center of Cusco with a short walk to tourist sites and restaurants. Included breakfast buffet was very good with wide variety of cold and hot items. Reception staff were very helpful with information about restaurants and local attractions. Internet access was pitiful in the rooms and though the two business office computers in the lobby generally had consistent internet access they were running on Windows XP Pro which left some functionality problems. My LG tablet could generally get on the internet but neither my cell phone or my (powerful) laptop was ever able to connect to the internet in the three days I was at the hotel. There was no comfortable seating in the rooms.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 28, 2016 on Hotels
4 out of 5
by Jose

Free but slow WiFi

Posted Jun 26, 2016 on Hotels
Confortable but ineffective for work due to poor internet signal
3 out of 5
Recommended
for Everyone
by A verified traveler from sw

overall review Excellent good ok

Posted Jun 6, 2016
Excellent location ,excellent wifi ,nice personal, ok Buffet food ,ok bathroom need to teach how to clean them ! The elevator has not been clean in years , Bed ok and pillows are horrible like a rock ! It should be 3 but cause of the location is rate 4
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Cusco

Posted Mar 25, 2016
Location: Close to Plaza de Armas in the main street of Cusco
Rooms and bath very clean, kindly personal, buffet breakfast
3 out of 5
Recommended
for Everyone
by A verified traveler

beware of the assigned room

Posted Mar 17, 2016
Pros: location
Cons: room cleanliness and condition of bathroom fixture
i stayed at this hotel on two different occasions. the first one was after i arrived from lima. i was assigned to room 312 and the room was very well maintained and clean. the second occasion was after i arrived back from machu pichu. i got room 512 which was on the top floor away from the loud noise i could hear from the lobby (if the window facing the hotel lobby was opened you can hear everything from the main lobby). however room 512 was in a very bad shape. there were smudges on the wall and near the bed. the room smelled like urination, the shower curtain was torn and put together by duct tape and the toilet paper holder was broken. nonetheless, it was in a great location. it was located on the main street (avenue del sol) in cusco city center. it was a few minutes to the main square, restaurants and supermarket. it was actually close to everything. there was a cafe with delicious bake goods next to the hotel.
4 out of 5
by A verified traveler

Posted Feb 24, 2016 on Hotels
good location - no real complaints
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

great place, just a bit expensive

Posted Jan 9, 2016
I found this place and it's so nice, clean and people who work there is really helpful and friendly. working by the city is realized that I can find the same benefits and great place for way less money