Ratings based on 141 Verified Reviews

3.9 out of 5
75% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Restaurant open at 4:30

Posted Jan 21, 2018
Hot Buffet Breakfast is available at 4:30am. Mini-bar and safe in the room. Coveniet location.
2 out of 5
by A verified traveler

Not a 4 Star Hotel. Centrally located

Posted Dec 20, 2017
The hotel needs updates. It’s not quiet, you can hear everything from the courtyard. The bedding is old and uncomfortable. There is no good way to control the temperature of the room. Breakfast was average and the hot items were like warm at best. The hair dryer broke in our room and it took the staff over an hour to bring another one. By that time, my hair was dry.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seoul, Korea

Nice hotel near to the center of sight seeing.

Posted Nov 12, 2017 on CheapTickets
Pros: I could change my room without any difficulty.
Cons: Plumbing needs to be repaired.
Location: Very close from everything that we need as tourists.
Very nice hotel at reasonable price. Good staff kind and pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Nice Hotel

Posted Oct 17, 2017
Nice hotel close to thr city center very helpfull and friendly staff. An open court in front and a very nice lobby with a fireplace. Since treks in Cusco leave very early breakfast is available from 4:30.
4 out of 5
Recommended
for Everyone
by A verified traveler from detroit mi

Great location and very comfortable

Posted Jun 9, 2017
Beautiful and clean. But the wifi was a little spotty.
5 out of 5
by addy

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
4 out of 5
by Barry

Posted Feb 20, 2017 on Hotels
Conveniently located in the center of Cusco with a short walk to tourist sites and restaurants. Included breakfast buffet was very good with wide variety of cold and hot items. Reception staff were very helpful with information about restaurants and local attractions. Internet access was pitiful in the rooms and though the two business office computers in the lobby generally had consistent internet access they were running on Windows XP Pro which left some functionality problems. My LG tablet could generally get on the internet but neither my cell phone or my (powerful) laptop was ever able to connect to the internet in the three days I was at the hotel. There was no comfortable seating in the rooms.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 28, 2016 on Hotels
4 out of 5
by Jose

Free but slow WiFi

Posted Jun 26, 2016 on Hotels
Confortable but ineffective for work due to poor internet signal
3 out of 5
Recommended
for Everyone
by A verified traveler from sw

overall review Excellent good ok

Posted Jun 6, 2016
Excellent location ,excellent wifi ,nice personal, ok Buffet food ,ok bathroom need to teach how to clean them ! The elevator has not been clean in years , Bed ok and pillows are horrible like a rock ! It should be 3 but cause of the location is rate 4