Deluxe Suite | Down comforters, in-room safe, individually decorated, desk

Reviews of Tambo del Arriero Hotel Boutique

3 out of 5
Tambo del Arriero Hotel Boutique
Calle Nueva Alta 484, Cusco, Cusco

Reviews

9.4

Exceptional

Rating 10 - Excellent. 458 out of 648 reviews" "
Rating 8 - Good. 147 out of 648 reviews" "
Rating 6 - Okay. 30 out of 648 reviews" "
Rating 4 - Poor. 11 out of 648 reviews" "
Rating 2 - Terrible. 2 out of 648 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tambo del Arriero Hotel Boutique on Apr 19, 2024
Estimado RamónApreciamos su tiempo en calificar su estadía con nosotros. Nos es grato saber que disfruto de todas las comodidades y servicios ofrecidos.Esperamos nos visite en un futuro cercano.

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to lots of amenities ( centro historico ) and lots of restaurants .
Stayed 1 night in Apr 2024
Response from Tambo del Arriero Hotel Boutique on Apr 17, 2024
Dear RamonWe really appreciate that you have taken the time to leave us your review, it is very important for us to know how our guests have felt during their stay with us in Cusco. All of us on the team are focused on providing our guests with quality service, and we hope that you can return very soon, so that you can continue enjoying the wonders that our city offers you.

10/10 Excellent

Cheri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been welcomed with smiles and cared for with laundry services, cleaning services, coca tea and a beautiful space. The hotel is quiet and has a tasteful compliment of old world charm and modern convenience. I stayed with my best friend and we equally share the same opinion of the selection for our stay. Highly recommend.
Stayed 1 night in Apr 2024
Response from Tambo del Arriero Hotel Boutique on Apr 16, 2024
Dear CheriThank you for such good comments, these motivate us to continue giving our best effort, both to the staff and the services provided that make your trip the most pleasant.We are happy to welcome you again.

6/10 Okay

Ryan

Traveled with partner
Disliked: Amenities
Gave us the wrong room. Then put us in a different room (still not the room we paid for) the pictures on Expedia advertised a hot tub in the room… that was not in either of the rooms. This hotel advertised restaurant/bar on-site and the restaurant was closed. The breakfast food tasted old with the exception of the fruit. We also had a late flight out the day we were leaving and asked for late check-out which they said we could do. Then on that day they told us they couldn’t do it? The rooms do not have air-conditioning or fans. That is also worth noting as it gets a little humid/warm. Overall, I would not stay here again. It seemed very disorganized and I saw most other guests had issues they were arguing with staff about in the lobby.
Stayed 6 nights in Apr 2024
Response from Tambo del Arriero Hotel Boutique on Apr 11, 2024
Dear Ryan,We appreciate your time in commenting on your accommodation at our Boutique Hotel.Upon arrival, you were informed about your reserved room, the room. The one that has a bathtub is the deluxe suite, which is different from the one you booked.Even so, we gave him every opportunity to provide him with a room with all the comforts.Regarding breakfast, we are surprised by your comment since every day we renew the food and they are prepared with the respective care.Regarding your late check out, on the last day the staff was only reconfirming your check out request with you. At no time was this request denied.Also rest assured that knowing your impressions is very important for our entire team, we offer our most sincere apologies if any misunderstanding or inconvenience arises.We hope you can give us a new opportunity to serve you soon.

8/10 Good

Sudeesh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are super helpful Property is ok Close to main square Eating facility needs improvement though
Stayed 3 nights in Mar 2024
Response from Tambo del Arriero Hotel Boutique on Apr 5, 2024
Dear SudeeshWe thank you for taking the time to rate your experience and share your comments, we are very pleased to know that everything was to your liking, we hope to return soon!

10/10 Excellent

Francisco

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. They assisted with local activities and transportation. They held our luggage when we went to the Manu rainforest. The breakfast was delicious and had a lot of variety. I would stay here again. Close to the San Pedro market and plaza mayor.
Stayed 1 night in Apr 2024
Response from Tambo del Arriero Hotel Boutique on Apr 3, 2024
Dear FranciscoThank you for taking a few minutes of your valuable time to share your experience with us. Our team strives every day to make each guest have a memorable stay, so we are happy to know that, in general, your experience has been satisfactory and that you liked the service provided by our staff. Thank you and we hope to welcome you again on a future stay.

8/10 Good

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and the service was excellent. The staff was lovely but there needs to be better communication.
Stayed 4 nights in Mar 2024
Response from Tambo del Arriero Hotel Boutique on Apr 2, 2024
Dear JoanRealmente apreciamos que se haya tomado el tiempo de dejarnos su evaluación, para nosotros es muy importante saber cómo se han sentido nuestros huéspedes durante su estadía con nosotros en Cusco. Todos los que formamos el equipo estamos enfocados en brindar a nuestros huéspedes un servicio de calidad, y esperamos que puedas regresar muy pronto, para que puedas seguir disfrutando de las maravillas que te ofrece nuestra ciudad.

10/10 Excellent

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming. Very pleasant experience and definitely recommend
Stayed 2 nights in Mar 2024
Response from Tambo del Arriero Hotel Boutique on Apr 2, 2024
Dear RameshThank you very much for your opinions, which motivates us to continue giving our best effort every day. We hope to have his presence again on a future stay.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tambo del Arriero Hotel Boutique on Apr 2, 2024
Dear TrevorMuchas gracias por sus comentarios y por valorar nuestro servicio.Esperamos contar nuevamente con su visita y la de su familia en un futuro no muy lejano.

6/10 Okay

Feroza

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The mattress was so uncomfortable. I felt like I was sleeping on cardboard. The comforter was made of terrible material, almost felt it wasn’t even washed. There was no working heat or hot water. The staff was friendly and they do offer laundry services and location is good for Cusco.
Stayed 1 night in Mar 2024
Response from Tambo del Arriero Hotel Boutique on Apr 2, 2024
Dear FerozaWe are very sorry that your stay was not to your liking. Our main goal is to make our guests feel at home. On behalf of all employees, we apologize for any bad times you may have experienced. The necessary measures will be taken to ensure that this situation is not repeated.We hope to welcome you again in the not too distant future and show you that we can do better.

8/10 Good

Toby

Stayed 5 nights in Mar 2024
Response from Tambo del Arriero Hotel Boutique on Apr 10, 2024
Dear TobyDearWe thank you for taking the time to share your impressions regarding your stay at our hotel.I am pleased to read such good comments about our guests and that you felt comfortable with our attention.We hope to have a new opportunity to serve you with the service that characterizes us.

8/10 Good

Roberta, Port Coquitlam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel. The only problem was the internet but I think it’s a common problem in Cusco.
Stayed 2 nights in Mar 2024
Response from Tambo del Arriero Hotel Boutique on Mar 13, 2024
Dear RobertaThank you very much for your comments and for rating our service.We apologize for the inconvenience with the internet service, we have already taken action in this regard, thank you very much for letting us know.We hope to have him and his family visit again in the not too distant future.

6/10 Okay

Marius

Traveled with family
Liked: Cleanliness, staff & service, amenities
No internet as advertised.
Stayed 6 nights in Mar 2024
Response from Tambo del Arriero Hotel Boutique on Mar 13, 2024
Estimado MariusMuchas gracias por sus comentarios y por valorar nuestro servicio.Nos disculpamos por los inconvenientes con el servicio de internet, ya hemos tomado acciones al respecto, muchas gracias por hacérnoslo saber.Esperamos contar nuevamente con su visita y la de su familia en un futuro no muy lejano.

8/10 Good

Debora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property looked like it was very nice some years ago but hasn't been maintained as well as it should be. The room itself was large, clean and nice. Internet was out the entire time and the restaurant was not operating, except for breakfast. The breakfast was quite good.
Stayed 1 night in Mar 2024
Response from Tambo del Arriero Hotel Boutique on Mar 11, 2024
Dear DeboraWe appreciate your time in commenting on her stay with us, we are pleased to know that she enjoyed the varied breakfast.We regret the inconveniences that occurred during your stay, we will take them into account to continue improving our services.We hope you can visit us another time and enjoy all the comforts

10/10 Excellent

Brunilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very accommodating! The breakfast selection was excellent! Absolutely will go back to this hotel without reservations! Amazing staff!
Stayed 6 nights in Jan 2024
Response from Tambo del Arriero Hotel Boutique on Jan 22, 2024
Dear Brunilda.Thank you very much for trusting us and for your positive comments. We are happy to know that your experience with us was wonderful and that you liked the quality of the service. Our team strives every day to make each guest have a memorable stay.We will proudly communicate your comments to the entire team, who will be very grateful. Thank you and we hope to welcome you again on a future stay.

10/10 Excellent

Brunilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff! Rooms are very spacious with great amenities! Love the architecture of the hotel and fresh air! The breakfast was was very good with lots of choices!
Stayed 1 night in Jan 2024
Response from Tambo del Arriero Hotel Boutique on Jan 16, 2024
Dear BrunildaWe thank you for taking the time to share your impressions regarding your stay at our hotel.I am pleased to read such good comments about our guests and that you felt comfortable with our attention.We hope to have a new opportunity to serve you with the service that characterizes us.

10/10 Excellent

Brunilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely love the setting of the hotel! The rooms are spacious, modern bathroom with amazing amenities! The front staff were very helpful, friendly, professional, and accommodating! Highly recommend this hotel!
Stayed 1 night in Jan 2024
Response from Tambo del Arriero Hotel Boutique on Jan 15, 2024
Dear Brunilda.Estimada Le agradecemos por tomarse el tiempo de compartir sus impresiones en cuanto a su estadía en nuestro hotel.Me complace leer tan buenos comentarios sobre nuestros huéspedes y que se haya sentido cómodo con nuestra atención.Esperamos tener una nueva oportunidad para poder atenderlos con el servicio que nos caracteriza.

8/10 Good

Mani

Clean staff nice hotel
Response from Tambo del Arriero on Jan 9, 2024
Estimada ManiMuchas gracias por haber confiado en nosotros y por sus comentarios positivos. Nos alegra saber que su experiencia con nosotros fue maravillosa y que les gustó la calidad del servicio. Nuestro equipo se esfuerza cada día en hacer que cada huésped tenga una estancia memorable.

10/10 Excellent

miguel, National City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maribelle,Lucero and Ronnie are amazing ! The hotel is very near to everything !
Stayed 2 nights in Jan 2024
Response from Tambo del Arriero on Jan 8, 2024
Estimado MiguelGracias por dedicar unos minutos de su valioso tiempo en compartir su experiencia con nosotros. Nuestro equipo se esfuerza cada día en hacer que cada huésped tenga una estancia memorable, por lo que nos alegra saber que, en general su experiencia ha sido satisfactoria y que el servicio prestado por parte de nuestro personal haya sido de su agrado. Gracias y esperamos darle la bienvenida nuevamente en una próxima estadía.

10/10 Excellent

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent- has architecture character, and staff are amazing. Note that loc is around 10-15 mins walk to Plaza De Armas- fine with me, but note given altitude, may not be convenient for others.
Stayed 3 nights in Dec 2023
Response from Tambo del Arriero on Jan 8, 2024
Estimado Lloyd.Le agradecemos por tomarse el tiempo de compartir sus impresiones en cuanto a su estadía en nuestro hotel.Me complace leer tan buenos comentarios sobre nuestros huéspedes y que se haya sentido cómodo con nuestra atención.Esperamos tener una nueva oportunidad para poder atenderlos con el servicio que nos caracteriza.

10/10 Excellent

XINYU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and exellent condition of the property
Stayed 1 night in Dec 2023
Response from Tambo del Arriero Hotel Boutique on Jan 2, 2024
Dear XinYuMuchas gracias por haber confiado en nosotros y por sus comentarios positivos. Nos alegra saber que su experiencia con nosotros fue maravillosa y que les gustó la calidad del servicio. Nuestro equipo se esfuerza cada día en hacer que cada huésped tenga una estancia memorable. Comunicaremos sus comentarios con mucho orgullo a todo el equipo, quienes estarán muy agradecidos. Gracias y esperamos darle la bienvenida nuevamente en una próxima estadía.

6/10 Okay

Brittany

Stayed 9 nights in Dec 2023
Response from Tambo del Arriero Hotel Boutique on Jan 12, 2024
Estimada BrittanyMuchas gracias por sus opiniones que nos motiva a seguir dando nuestro mayor esfuerzo día a día. Esperamos contar con su presencia nuevamente en una próxima estadía.

10/10 Excellent

Peter

Stayed 1 night in Dec 2023
Response from Tambo del Arriero on Jan 2, 2024
Estimado huésped,Le damos las gracias por haberse tomado el tiempo de calificar su experiencia y compartir sus comentarios, nos da mucho gusto saber que todo fue de su agrado, ¡esperamos vuelva pronto!

10/10 Excellent

ANTONY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy conveniente y de calidad
Es una hotel muy bonito, decorado y con buen servicio de su personal, podrían mejorar dando más privatización a las habitaciones en temas auditivos ya que se escuchan entre ellas o el bullicio exterior.
Stayed 4 nights in Nov 2023
Response from Tambo del Arriero Hotel Boutique on Dec 5, 2023
Estimado AntonyNos complace saber que su estadia fue satisfactoria, disfrutando de la amabilidad de nuestro personal, los servicios brindados. tomaremos en cuenta sus sugerencias para seguir brindando un servicio de calidad

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Tambo del Arriero on Dec 22, 2023
Estimado Dennis.Le agradecemos por tomarse el tiempo de compartir sus impresiones en cuanto a su estadía en nuestro hotel. Me complace leer tan buenos comentarios sobre nuestros huéspedes y que se haya sentido cómodo con nuestra atención. Esperamos tener una nueva oportunidad para poder atenderlos con el servicio que nos caracteriza.

10/10 Excellent

Ivan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, amazing staff. Good value for the money
Stayed 2 nights in Nov 2023
Response from Tambo del Arriero on Nov 28, 2023
Estimado IvanMuchas gracias por sus opiniones que nos motiva a seguir dando nuestro mayor esfuerzo día a día. Esperamos contar con su presencia nuevamente en una próxima estadía.

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Super friendly and helpful staff, hotel is beautiful and well taken care off, cleaning service was great! Should be 4 Stars all day long. Thank you for a beautiful stay!
Stayed 7 nights in Nov 2023
Response from Tambo del Arriero Hotel Boutique on Nov 24, 2023
Dear Petra.Thank you for taking a few minutes of your valuable time to share her experience with us. Our team strives every day to make each guest have a memorable stay. We regret this inconvenience as we have high occupancy and it was not possible to give you more time in the room. Thank you and we hope to welcome you again on a future stay.

4/10 Poor

Nitin

Stayed 3 nights in Nov 2023
Response from Tambo del Arriero Hotel Boutique on Dec 18, 2023
Estimado NitinMuchas gracias por sus valiosos comentarios. Nos alegra saber que han disfrutado de nuestra magnífica ubicación y servicios. Agradecemos también sus comentarios constructivos y le ofrecemos nuestras más sinceras disculpas por los inconvenientes que pudieron surgir. Será muy grato poder contar con otra oportunidad de servirle y demostrarle la verdadera calidad de nuestro servicio.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel to stay in, in Cusco!
I loved this hotel. Don’t search more, book here! It looks exactly like the photos, it’s so pretty, the room got cleaned daily, the breakfast was very good and so is the restaurant’s food for dinner. The staff is so kind. Mirabel was super helpful and so kind! Me encantó este hotel. No busquen otro hotel, reserven aquí! Es igual como se ve en las fotos — súper lindo, cómodo, súper limpio, la comida muy rica y los empleados excelentes. Mirabel en la recepción me ayudo mucho. Gracias!!
Stayed 4 nights in Nov 2023
Response from Tambo del Arriero Hotel Boutique on Nov 22, 2023
Dear Veronica.Estimada Cristine. Le agradecemos por tomarse el tiempo de compartir sus impresiones en cuanto a su estadía en nuestro hotel. Me complace leer tan buenos comentarios sobre nuestros huéspedes y que se haya sentido cómodo con nuestra atención. Esperamos tener una nueva oportunidad para poder atenderlos con el servicio que nos caracteriza.

10/10 Excellent

Niels

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Tambo del Arriero on Nov 22, 2023
Dear Niels.Gracias por su puntuación. Nos alegra saber que su estadia fue satisfactoria. Esperamos vuelva pronto!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
This is an exceptional hotel in every way! Great location in Cusco!! Huge rooms with heated towel racks, great lighting, high ceilings, and oodles of charm. The staff are extremely helpful and offer a made-to-order breakfast and ample breakfast bar. What a find!
Stayed 1 night in Nov 2023
Response from Tambo del Arriero on Nov 17, 2023
Dear EmilyWe thank you for taking the time to rate your experience and share your comments, we are very pleased to know that everything was to your liking, we hope to return soon!

10/10 Excellent

Gregory J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. They all are so friendly and professional. They were particularly helpful to us when we needed extra help dealing with some unexpected travel issues. We highly recommend this hotel to anyone visiting Cusco.
Stayed 3 nights in Oct 2023
Response from Tambo del Arriero Hotel Boutique on Nov 3, 2023
Dear GregoryMuchas gracias por compartir tu experiencia en nuestro hotel. Tenga la seguridad que saber de tus impresiones es muy importante para todo nuestro equipo. Nos da gusto saber que estuviste satisfecho en cuanto a las instalaciones. Sin duda es fundamental que se cumpla con los estándares de servicio para crear excelentes experiencias de viaje.Esperamos que nos puedas brindar una nueva oportunidad para servirte pronto

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone there was super nice and friendly the hotel was super nice and very clean. I am happy I picked it
Stayed 7 nights in Oct 2023
Response from Tambo del Arriero Hotel Boutique on Oct 31, 2023
Muchas gracias por compartir tu experiencia en nuestro hotel. Tenga la seguridad que saber de tus impresiones es muy importante para todo nuestro equipo. Nos da gusto saber que estuviste satisfecho en cuanto a las instalaciones. Sin duda es fundamental que se cumpla con los estándares de servicio para crear excelentes experiencias de viaje.Esperamos que nos puedas brindar una nueva oportunidad para servirte pronto

10/10 Excellent

Thong, Rockville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 10-minute walk to the city center which is great for those who like to stay from the crowd. Friendly and helpful staff. The hotel's decor is beautiful.
Response from Tambo del Arriero on Oct 17, 2023
Estimado Thong.Muchas gracias por sus opiniones que nos motiva a seguir dando nuestro mayor esfuerzo día a día. Esperamos contar con su presencia nuevamente en una próxima estadía.

6/10 Okay

zhouhuai

Liked: Cleanliness, staff & service
Staff very nice 👍👍👍
Stayed 2 nights in Oct 2023
Response from Tambo del Arriero Hotel Boutique on Oct 9, 2023
Estimado ZhouhuaiMuchas gracias por sus valiosos comentarios. Nos alegra saber que han disfrutado de nuestra magnífica ubicación y servicios.Será muy grato poder contar con otra oportunidad de servirle y demostrarle la verdadera calidad de nuestro servicio.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful Hotel, Great Staff!
The hotel and staff were amazing. The bed was too firm for me and my spouse after a long day of exploring the city. Highly recommend.
Stayed 3 nights in Sep 2023
Response from Tambo del Arriero Hotel Boutique on Sep 27, 2023
Dear Omar,We thank you for taking the time to share your impressions regarding your stay at our hotel.I am pleased to read such good comments about our guests and that you felt comfortable with our attention.We hope to have a new opportunity to serve you with the service that characterizes us.

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Tambo del Arriero Hotel Boutique on Sep 26, 2023
Estimado huésped,Le damos las gracias por haberse tomado el tiempo de calificar su experiencia y compartir sus comentarios, nos da mucho gusto saber que todo fue de su agrado, ¡esperamos vuelva pronto!

10/10 Excellent

Linya

Liked: Amenities
Really nice staff
Stayed 2 nights in Aug 2023
Response from Tambo del Arriero on Sep 4, 2023
Estimado huésped,Le damos las gracias por haberse tomado el tiempo de calificar su experiencia y compartir sus comentarios, nos da mucho gusto saber que todo fue de su agrado, ¡esperamos vuelva pronto!

10/10 Excellent

Melanie

Stayed 1 night in Aug 2023
Response from Tambo del Arriero Hotel Boutique on Aug 28, 2023
Dear MelanieEstimado huésped,Le damos las gracias por haberse tomado el tiempo de calificar su experiencia y compartir sus comentarios, nos da mucho gusto saber que todo fue de su agrado, ¡esperamos vuelva pronto!

8/10 Good

martin, birmingham

Liked: Cleanliness, staff & service
Clean room, good bed with nice bathroom. Being winter in Cusco heating essential, rediators didnt come on until after 6.00pm so asked for a heater which was quickly provided. Pleasant courtyard, breafast adequate but evening meal i had was not up to expected standard.
Stayed 3 nights in Aug 2023
Response from Tambo del Arriero Hotel Boutique on Aug 14, 2023
Dear MartinThank you very much for your valuable comments. We are glad to know that you have enjoyed our magnificent location and services. We also appreciate your constructive feedback and offer our most sincere apologies for any inconvenience that may have arisen. It will be very pleasant to have another opportunity to serve you and demonstrate the true quality of our service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, charming setting, great service and location. We could have used complimentary water in the room and/or tea coffee. The staff was very helpful and organized private tours for us which made it very easy and convenient. Overall, I recommend!
Stayed 2 nights in Jul 2023
Response from Tambo del Arriero Hotel Boutique on Jul 10, 2023
Dear GuestWe are pleased to know that your stay with us was satisfactory, enjoying the charming atmosphere, the personalized service, and the central location. We hope you visit us again with your friends and family.

10/10 Excellent

Juan

Stayed 4 nights in Jun 2023
Response from Tambo del Arriero Hotel Boutique on Jul 6, 2023
Estimado Juan Gracias por dedicar unos minutos a comentar su estancia en nuestro Hotel Boutique. Nos alegra saber que disfrutó de nuestra infraestructura colonial conservando la estructura antigua, el confort y la calidez de las habitaciones, la ubicación céntrica y el servicio personalizado de nuestro personal. Esperamos que nos visite nuevamente.

10/10 Excellent

Mark

Stayed 2 nights in Jun 2023
Response from Tambo del Arriero Hotel Boutique on Jul 4, 2023
Estimado MarkGracias por tomarse unos minutos en calificar su estadía con nosotros. Nos alegra saber que disfrutó de nuestras amplias y cómodas habitaciones, la variedad de nuestro desayuno buffet y la amabilidad de nuestro personal. Esperamos nos visite nuevamente

10/10 Excellent

lisa

Stayed 3 nights in Jun 2023
Response from Tambo del Arriero Hotel Boutique on Jun 28, 2023
Estimada LisaGracias por su puntuación, nos alegra saber que su estadia fue satisfactoria disfrutando de los acogedores ambientes y servicio personalizado. Esperamos nos visite nuevamente con sus amigos y familiares.

4/10 Poor

Walkiria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Locked out
Disappointed with this hotel because the internet in our room was poor. Had to let the front desk know to turn the hot water but worst of all was being locked out of the hotel in the cold because the main door was locked when we got there at 12:30 am and the front desk didn't answer the phone.
Stayed 2 nights in Jun 2023
Response from Tambo del Arriero Hotel Boutique on Jun 27, 2023
Dear Walkyria.We regret these inconveniences, measures have been taken to correct it, and we appreciate your comments, which are very helpful to us.We hope you visit us another time.

10/10 Excellent

Vanessa

Stayed 2 nights in Jun 2023
Response from Tambo del Arriero Hotel Boutique on Jun 15, 2023
Dear VanessaWe are glad to know that he enjoyed his stay with us. Both of the colonial history of our Hotel and the service and attention that characterizes us. We hope you visit us again

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este lugar es mágico! Es bello! El servicio, la ubicación, todo está perfecto. Nos quedamos en el cuarto número 202 y quedamos fascinados!
Stayed 3 nights in May 2023
Response from Tambo del Arriero Hotel Boutique on May 31, 2023
Estimada LauraFue un gusto recibirlos en nuestro Hotel Boutique, nos complace saber que disfrutó de la esmerada atención de nuestro personal, la variedad del desayuno, los encantadores ambientes y la ubicación céntrica y tranquila. Estamos gustosos de volverlo a recibir nuevamente.

10/10 Excellent

Miriam

Stayed 2 nights in May 2023
Response from Tambo del Arriero Hotel Boutique on Jun 19, 2023
Estimada Miriam, Gracias por sus buenos comentarios, estos nos ayudan a seguir motivados y seguir ofreciendo un servicio de calidad.

8/10 Good

Jane

Stayed 4 nights in May 2023
Response from Tambo del Arriero Hotel Boutique on May 30, 2023
Dear JaneThank you for taking time to give us feedback about you stay. We are glad you enjoyed our great location, coca tea leaf available at all times, delicious breakfast, clean rooms with comfortable beds and our friendly staff's hospitality. Come back soon!

10/10 Excellent

Toshio

Stayed 3 nights in May 2023
Response from Tambo del Arriero Hotel Boutique on May 30, 2023
Dear ToshioThank you for taking time to give us feedback about your stay. We are glad you enjoyed our lovely, quiet and comfortable rooms, location, delicious breakfast and our staff's hospitality. Come back soon!